People are just so nice and place is clean and inviting! Service outstanding!…read more It took me a long time to find a salon that meets my expectations!

It had been a year since I got my hair cut. I went to a place in Naperville previously (lumos nox)…read moreand had a TERRIBLE experience. The worst haircut I've had in a long time. So I decided to check Dolce salon out because it's close and the reviews were good. Shaine did so wonderfully. She was kind. She did it quickly. And it's such a good haircut. And it was just a trim, and fixing up the mess that I had from lumos nox. I'll be going back, and I'll be going back to see shaine for my haircuts too. She was great. And the place was so clean and nice. 10/10

Loved that I didn't feel rushed, took the time to listen to what I wanted and asked questions…read more Came out with my hair looking great - just what I wanted!

Ana really knows how to treat your hair well, I have really thick hair and I always leave her salon…read morefeeling great about my cut! :)

Yay for Meagan! After moving to the area, I took a chance on Lucid not knowing who my stylist…read morewould be. So glad I got paired with Meagan for my first cut. She really goes out of her way to make sure you are happy with your cut and style. It's been years since I've come across a stylist that makes you feel like their #1 priority. Bonus points for talking at length with me about the exact cut of my bangs. Most stylists I've been to gloss over this part of the cut leaving me with so-so results. I'm very particular about my bangs and Meagan gets it! As for the salon, itself, it is clean and simple, and the staff is super friendly - particularly Bobby! Highly recommended!

Horrible hair cut, layers were so choppy, came back same day to fix and she somewhat fixed the…read morehaircut. Thank you Heather (owner) for waisting my money and giving the most memorable bad haircut. I wish I didn't have to write this bad review but its the right thing to do. Bad hair cut trauma is a real thing!! Remember people have to deal with these bad haircuts every day till it grows out. Epic fail of a haircut!! I wrote review but it was my daughter's haircut. We're not going back needless to say.

Savhanna exceeded my expectations. She took her time, came up with a plan, explained the products…read moreshe was using, & the processes she recommended to achieve the look I was going for. The salon was an overall vibe & everyone in the establishment was extremely personable, professional, and welcoming for my first experience. Let's not forget to talk about how affordable my services were too! 10/10 will be back to book with Savhanna & would love to bring my family too.

Had a hair appointment scheduled here my daughter was really excited about it. We where on our way…read moreto the location when I get a call letting me know they have a staff meeting and are canceling my appointment. I totally understand thing come up things happen but this is not that. It is incredibly rude and unprofessional to cancel an appointment with only 15 min notice to to the start of the appointment! We where already on our way because we live 10-15 minutes away and didnt want to be late. I would not of been mad if I was given more notice but 15 min is BS! I would never cancel on someone with such little notice.

Jameson Collante formerly of ginger root salon in st Charles is at this salon now. I just got my…read morehair done and I love it!!!!! I have been going to Jameson for probably 10+ years now. I follow him wherever he goes but I am glad he is not at ginger root any more, just a horrible environment with poor management. Trendsetter is clean bright and friendly.

Got a pixie and awesome platinum highlights. Sean was my stylist and I'm going to continue…read moregoing back too him. He always does great!. Very nice salon and you can even do some shopping there. Love there purses.

Really disappointed. I'm a potential new client and was referred here by a few people. Went on…read moretheir website and filled out the info to request an appointment with either Kelly or Karen and it's been 1 week and I have not gotten a response from anyone.

This review is actually for Jameson Collante, stylist extraordinaire at Pure Reflections Salon &…read moreSpa (formerly Trendsetters). I've been going to Jameson for about 20 years. Now I won't let anyone touch my short, thin curly hair. Jameson recognizes that one side of my hair is thicker and cuts it a specific way so that it blends in with the back and other side. He is truly an artist, with hair and with drawing and designing. He has a super rare talent to know just what to do to make you look your best! The salon itself has a laid back, gentle vibe about it. I've never seen it chaotic since the buy out and I love it!

Best haircut with James. I miss you as my stylist. Can't seem to find a decent hairstylist since…read moreyou.

I love this place! James did my hair himself and it is by far the best haircut I have ever gotten…read more Sure, it was a little on the pricey side, but it was definitely worth every penny. I never felt as though I was being rushed along, and James explained everything he was doing as he went. He even showed me a couple of styling tricks. I came back a few days later to ask a follow up question about some of the products he had used on my hair that day, and though James wasn't in, one of the other stylists brought me back to her chair, walked me through each step of the process, and answered every question I could come up with. The service and level of personal attention was simply fantastic! And I LOVE the styling products.

I started going here at a friend's suggestion. I was a little nervous. I shouldn't have been…read more Laura has been giving me a fabulous cut & color at a reasonable price. Check this place out!

Absolutely horrible customer service!!! I've taken my 3 daughters to Contessa's for years now for…read morehaircuts/blow outs. I received a phone call today that they need to cancel my daughter's up-do for next Saturday bc they're down a stylist. when I explained it's for a wedding & she's the flower girl can someone else please do it, the response was "absolutely not." When I told her I'd take my business elsewhere & never return her response was "sounds good!" To make it worse I was just there 4 days ago with all 3 of my daughters for haircuts!!! So unprofessional if you're down a stylist u reschedule haircuts not updos for weddings!!!! Not to mention the snotty remark to top it off! If zero stars was an option I'd chose that, I had to pick 1 to post this.

Unfortunately, I haven't even been able to have a service to provide a proper review, as the…read morebooking process is incredibly frustrating. I wanted a cut & color, but when trying to book, instead of being able to reserve an appointment based on the services you want (like most salons nowadays -- hello, it's 2025) or even having a main salon number to call -- you get sent to a page with each stylist's individual numbers. I contacted 4 people, and reached a voicemail each time. I recently moved into town, and was looking forward to being a few blocks away from this salon so I could make it my "regular" spot, but looks like that won't be the case. This should be an easy fix that I'm sure would get you more customers -- do better.

I recently decided to take the leap and get some color in my hair... ya know, cover up the…read moresparkles! Anywho, I researched and wanted to stay local - Sorelles reviews were helpful and I'm glad I chose this salon. The salon is very clean, uses great products, and high end. My hairstylist, Isabell, was wonderful too. Looking forward to coming back!

Pretty disappointed. Waited 35min when I got there even though the app said it was ready. I can…read moredeal with that but then I sat there for a while longer and they took two other people who walked in 30min later and didn't say anything about my time. So I just left. Won't be back