Tristyn at Texas Hair Team 2920 always gives my hair a stellar makeover! I'm very particular with…read morewho I let cut my hair, but she's been on the mark every time. I could not be happier! Don't even get me started on color; she can match any color of the rainbow to a T! You can tell the team here is expertly trained, and Tristyn is no exception! No one beats their phenomenal service. Go see my girl Tristyn at 2920; she's the best!!

She didn't cut barely anything but of course I was charged for a haircut. Charged extra for long…read morehair blow out Hello I asked you to cut it. Blow out hair was so flat will need jack hammer to lift it off my scalp! Then put on the spot to leave a tip. Then to top it off want to charge me to use a credit card!! Guess who won't be going back and telling my story every where I go.

I hadn't dyed my hair in 5 years with trims every other year. I had finally decided I wanted…read morechange. My hair used go down to my butt. I came in because I was referred by some relatives and had been following the Cutting Team on Instagram. I came in for a haircut and a balayage. I wanted a caramel color so that it would be a subtle change. I had let the stylist know that I had dry hair that easily tangled. I loved that as soon as I got in for my appointment the stylists/owners got straight to work with bleaching and separating my hair. When I had previously gotten my hair dyed it was at home with my sister. I had the pleasure of walking around and doing whatever I wanted. During the bleaching process I started to get fidgety but I didn't say anything discouraging about the process. I was confused about why I had to sit for such a long time with the bleach because I only wanted my hair a couple shades lighter. After the bleaching process, I got my hair washed and toned. The toning process took way less time than the bleach. After my hair was done toning, the stylists proceeded to brush out my hair. I had already told them about the nature of my hair and they still decided to use a metal roller brush instead of a wet brush. Because they brushed my hair with a metal roller brush on wet hair, just brushing my hair took so long and there was a lot of breakage. I'm not tender headed but with the amount of time it took to brush my hair and with the type of brush, my head was sore. They finally finished and we moved on to the haircut. When I had walked in to my appointment, they had asked me what kind of haircut I wanted and after I said "layers" they said "okay." I wanted lots of layers but didn't feel like I could say anything after the "okay." It was almost as if they knew what I wanted. I let it slide which was my fault. Since they already knew what kind of haircut I wanted, the stylist just started cutting. When she was done she said, "there, long layers." I didn't think much of it since you can't really mess up layers. After my haircut, I got my hair blow dried and styled. Overall, it took 5 hours for the whole process and I paid $306 after tip. It wasn't until the next day that I could see all the mistakes made. My layers are pretty much nonexistent and someone said they looked "chunky." My hair was also extremely off compared to the color I wanted and what I got. It was too blonde and looked like 2007 chunky highlights. I called back 2 days later to schedule a correction. The week of the correction appointment Texas had a winter storm with power outages and water issues. I hadn't received any calls from the salon prior to the appointment about rescheduling, mind you it was 3 days after the initial winter storm. I texted the stylist about rescheduling and she said appointments were cancelled until they were back up and running. I was understanding and wished her family well. A couple more days go by and The Cutting Teams Instagram made a post about how they were open for business again and yet I hadn't received a call about rescheduling. A couple more days and still no call, I finally called and scheduled the correction. When I came in for the correction I had let the previous and new stylist know that the bottom portion of my hair seemed lighter than what I wanted. The old stylist skimmed through my hair and gave the new stylist instructions. The new stylist was very friendly and made me feel comfortable. She sectioned my hair so that the back of my head was the only thing that was being re-toned. After the toning I got my hair dried and thought everything looked good. When I got home I realized that now the front portion of my head was a completely different color than what was perfectly re-toned. I'm am absolutely disappointed with the customer service. I had extremely high hopes for this place because of the referrals, reviews, and posts. I was let down twice. For my initial appointment I felt as though the owners/stylists were in a rush, inattentive, and cold. I wished the stylists/owners would have noticed that my hair color didn't match what I wanted after the initial balayage session. Had they told me I needed to come back to tone down my hair I would have been perfectly fine. For the correction appointment, one of the owners/previous stylist only skimmed through my hair instead of actually double checking their work and noticing mistakes. Everything seemed so rushed. I would sadly never recommend any of my friends to go here. Attached are pictures of what I wanted, what I received, and how my hair used to be.

Good service. Nice haircut . The girl is awesome. Wish the space is a bit bigger. Will be back if I…read morehappen to be in town

Great service. They always do a good job and their prices are good…read more It's always easy to get an appointment, and they know their regulars.

My hairstylist, Kathy, precisely executed what I asked for. First time getting bangs and I've never…read morebeen happier after a haircut. My blow out gave me a new-found confidence - I owe her all of my gratitude. She is sweet and outstanding at what she does! Salon was clean and well-kept. Will be back (:

Very satisfied. Had a highlight and toner. It was my first time and I was little bit worried. But…read moreresult was great! Janeth did a great job. Thanks a lot Janeth! Definitely recommended!

I've been going to The Hair Room by Janeth Delacruz for over 5 years, and she's truly the only hair…read morestylist I trust, especially when it comes to hair color. Before finding Janeth, I had a bad experience that left my hair damaged, but she brought it back to life with care and expertise. Since then, she's done everything from base color and highlights to color changes and cuts, and every time, I leave feeling confident and happy. I recommend her to all my family and friends. She's the best!

This place is fabulous! This is my new regular salon I'll be going to when I need anything done…read morewith my hair! I love that they use all Aveda products only. BUT, they don't push you to rebuy all your hair products to Aveda if you can't afford it, which is really nice. They do recommend what you should get to add to your current routine even if you can only get one product. My daughter went here for the first time a few weeks ago for just a hair cut and saw Yvette. My daughter has been dying her hair a lot and is trying to get her natural hair back and healthy. Yvette was able to cut off dead without having to chop all my daughter's hair off AND cut & thin it so that her natural curls can start to come back to life. It's still easier to manage now 3 weeks later. I saw Yvette today to get my hair dyed! Went in with blue only on the underside of my hair and blonde on the top. I asked her if I should do my hair all blue, and she thought yes, so we did! She did a couple extra conditioning treatments to make sure the color really catches, and did an amazing job! I mentioned I had a sensitive scalp, so she was very gentle and made sure she wasn't hurting it at any point during the process. She was very nice and asked if I had a budget to make sure the bleaching and dying wasn't going over my budget, which was great. Since I wanted to buy a product instead, I'll be back to have a haircut done in about a month and then another month later to have my hair color revamped. When I go back to have the color revamped, we'll probably keep the roots so that I won't have to spend as much as I did this first time. Little things like working within a budget is not something I've experienced with all hair stylist, so I am very thankful and love it! She's great at recommending little tips and tricks too so I can try to keep the color as vibrant as I can until I see her again.

Loved my first experience at this gorgeous salon! Excellent service and friendliness:) looking…read moreforward to my next visit!

I should have written this review long ago, as Cristina has been my stylist for awhile. She is a…read moreknowledgeable, talented and all around wonderful stylist. Very pleasant too. She always delivers. Cristina listens, as well as offers suggestions when requested. Today's cut, color and style are beautiful! SO pleased.

I have been to this location four times showed two different stylist. The same picture told this…read moreis how I wanted my haircut which was a pixie and every single time they cut my hair into a shoulder length Bob. . I don't think they know how to do anything but a Bob.

I'm so glad I found Jenna, she transformed my hair! She really listened to what i was asking for in…read moremy consultation and executed it perfectly. The extensions were perfectly color matched to my natural hair. I was nervous about trying somewhere new but Jenna really knew what she was doing. I haven't felt this happy about my hair in a long time. I'm a loyal client now!

Jenna is amazing with blonde hair!! She is a true genius with color! I would trust her with my hair…read moreimplicitly. She's also a vet nice and reasonable person to work with.

I am so thrilled I found Victoria! After a year of hunting for a hairdresser I liked, I finally…read morefound her! She does an amazing job on my highlights. She also is open to throwing out suggestions if you want to change it up. She creates a relaxed and fun environment while you sit and get your hair done. So happy to have finally found my hair person!

Had an awesome experience getting highlights with Victoria. She puts great attention to detail when…read moredoing the highlights. She is also very gentle and makes sure you're comfortable as can be throughout the process. I've been to places before where they are so rough with the hair. I'm so happy that I've finally found a stylist after 5 years of living in Houston. On the plus side she's a blast to have a fun conversation with while getting your hair done.