Beware of this shady dealership. Falsely advertised a car as having a manual to try to bait &…read moreswitch unsuspecting buyers. Total waste of time and speaks to what kind of ethics they have. I see I'm not the first to complain about their shady tactics

My family has purchased many vehicles from Bocker Auto Group over the years, and I recently traded…read morein my old vehicle and bought a different one. The entire transaction was smooth, hassle-free, and quick. Every employee I interacted with greeted me with a smile and made sure to ask if I needed anything. Delbert, Jason, and Greg were exceptional to work with. I couldn't be happier with both the experience and the vehicle from Bocker.

After being involved in an accident I needed to replace my vehicle. Where as other dealerships and…read moresalesmen tried to pressure me into buying something I didn't want, or didn't listen to what I was looking to buy, Brendon M. was attentive and willing to work with me. We showed up about an hour before close on a Friday, he stayed while we test drove vehicles and helped me look at other locations to find vehicles that fit my criteria. Even after I found the vehicle I wanted, there was an issue with my pre-approved Financing. Barkau & Sons worked with me to find new financing with better rates than I had. The dealership is good, but Brendon makes it great. If you are in the Freeport area looking for a vehicle, you can't do better than Brendon at Barkau & Sons.

I used to buy from barkau years ago with trust, but in the last few years it's gone down hill…read moreterribly. 3 vehicles in less that 2 yrs with bad engines and zero warranties from barkau. One vehicle cost 3k to fix, another 3800 and the 3rd 6-10k after 1900 miles of owning it. I would NOT recommend buying a vehicle from here without a warranty. I'd have to recommend you go to Kunes instead. I will NEVER buy another vehicle from barkau....ever.

I can honestly say, Autosmart Inc In Freeport, IL. is a legitimate business. I saw an online ad on…read moreCars for Sale.com I reached out via email. Brian Caldwell phoned me personally. Brian explained in detail, everything about the car I was inquiring about. Brian took a deposit over the phone and assured me everything would be fine. My wife and I flew out from small town Modesto, Ca. to Chicago. We drove to Freeport where AutoSmart is located. I could not believe what I was seeing, the car was in the showroom on a lift. Somebody pinch me! We finalized the transaction and The Big Red Semi will be delivering it soon. Great customer service, very attentive and the showroom is like no other. Brian & Christina, we thank you both for everything. i recommend AutoSmart for you next vehicle purchase. True to Life, Respectfully.

From start to finish the process was smooth, easy, laid-back, and looking forward to our next…read morepurchase with and AutoSmart.

Fair warning!!! Do NOY buy a used vehicle from Freeport Ford unless you're looking for a LEMON!!…read moreWe were sold a 2020 Ford Escape and within the first 2 weeks the rear differential goes OUT!! Followed by the computer screen getting hot as FIRE and GLITCHED and could not be used for three days. Took it back to the service department and after being there for about a week, they found NOTHING wrong with it!! Then another week or two goes by and the LEMON starts jumping down the road. Take it back in and there were three plugs that were bad AND the ignition coil was also out and this all occurred within in a two month period of time. The vehicle spent a total of 30 days in the service department, and I felt that they owed us a car payment since they had it for month!!! So at this point, Andrew, the owner's son tells us "don't worry, if anything else goes wrong we'll put you into another vehicle". Well the last week of April 2026 the car started randomly turning off at red lights,and a message would pop up telling you to put the car in park and restart it, like seriously?¿!¡ This ALL occurred in approximately a two and a half month period. Well I spoke to Andrew, whom by the way is the owner's Son. He said he had never heard anything like the last issue but said don't worry, if anything else occurs he'd get us into another vehicle. Well my husband and I figured that they'd find something similar and get us into it. Not exactly true!! They had a 2019 (year older than the they sold us), granted it had 25K miles on it but the we have is a year newer with 50K miles and here's the kicker, they were trying to say that the MSRP is 29,000, so for 10 grand more, ya they'd get us into something else. What an absolute joke. So here we sit with a humongous and there's not a damned thing we can do about it!!! THANKS A LOT FREEPORT FORD!!!! Buyer beware when purchasing a used car from them and do yourself a favor, read all the negative reviews from different review sites. Trust me you'll be glad that you didn't buy a lemon from there and bought a vehicle from a more reputable dealership and didn't get a JUNKER from FREEPORT FORD!!!!!

When you order a vehicle early in the year, that the vehicle is guaranteed to be yours after…read morelooking at the invoice and seeing your vehicle in photos. The manager calling you and telling you that your vehicle was sold after you waited seven months.

Was the easiest and best dealership I ever worked with. They were so straight forward with all…read morecosts and worked to help with my budget. I will never go to another dealership ever again. Great people to work with.

DAMAGED OUR VEHICL...We purchased a one-year-old truck from this dealership and were promised that…read morethe undercoating would be completed as part of the sale. When the truck was delivered, it was obvious the undercoating had not been done. After we contacted the dealership, they agreed to pick up the truck and take it back to complete the work. Before the truck left our possession, I took photos of the vehicle, including the interior and the new floor mats we had recently installed. When the truck was returned, we discovered a deep scratch on the driver's side door sill/threshold area. The damage was on the painted metal where the driver enters and exits the vehicle and was not present before the dealership took possession of the truck. I provided the dealership with the before-and-after photos showing the condition of the vehicle. Despite the evidence, the dealership refused to accept responsibility and offered no repair, compensation, or effort to make the situation right. Mistakes can happen, and most customers understand that. What matters is how a business responds when a problem is brought to its attention. Unfortunately, this dealership showed no concern for damage that occurred while the vehicle was in their care. We were excited about our purchase, but the lack of accountability and poor customer service after the sale left us extremely disappointed. Based on our experience, I would not recommend doing business with this dealership.