Joe is a chimney and fire-safety rockstar!! I moved into my 109 year-old property having been told…read morethat the chimney would cost thousands to clean and repair by other service providers, and Joe came to the serious rescue! Using a scope, he was able to allow us both to see inside the depths of my chimney and confirmed what I felt in my gut to be true the whole time: it just needed a good old-fashioned cleaning with zero internal repairs needed. Joe got swiftly to work, and gave me some great tips on how to safely enjoy my wood-burning unit. Amazing!! I've used Your Chimney Sweep twice now and have always had a great experience. Give them a call; you, your wallet, and the safety of you and your home will greatly appreciate it.

I called Your Chimney Sweep Inc. To have my old 1995 chimney cleaned and inspected. I assumed it…read morewould be a long time before they could get to me, but they were able to fit me in within 4 days of contact! They were very responsive and communicative as to what the cleaning entails, the cost, and timing. On the day of the appointment, they sent me a text letting me know Joe the service tech was en route. Joe was a very customer-service-oriented, knowledgeable, and efficient tech. He went above and beyond my expectations with cleaning and inspecting my fire place and chimney. Joe gave me insightful tips as to how to correctly burn wood in the fire place (which, it turns out, I had not been). I will definitely be utilizing Your Chimney Sweep Inc. For all my future fire place and chimney needs.

Excellent service from a truly family run business. They delivered what they said they would,…read morehelped solve problems that arose in the natural course, and were a pleasure to work with.

We have nothing but fantastic things to say about Family Chimney Sweeps, which is really a family…read morebusiness. When I originally called to schedule an appointment, they spent a great deal of extra time on the phone walking me through some steps of doing an initial check of my chimney and what to look out for to minimize risk of fire/CO exposure. They did not have to do this, but went way out of their way to spend this extra time with me and lend a hand. Scheduling was easy and efficient, and they use Square app to confirm, track, and enable notifications for the appointment. During the inspection/cleaning, they were very friendly, transparent, communicative, and efficient. They prepped the work area which was then spotless upon completion as if they were never even there. Extremely professional, knowledgeable, and personable. I had great conversations with the two sons during the appointment, and they took extra time to answer my questions and to walk through safety and operational concerns I had. Overall, this was an excellent experience and I'll be recommending Family Chimney Sweeps to everyone going forward. Great job!

Excellent Service - prompt and thorough and professional. Very clean process. A±+++++++++++read more

John was great. He came out quickly to give me an estimate and offered a couple of options and…read moreexplained the difference. He ordered the parts and came back a few days later and finished everything quickly. It looks great. His prices are very competitive and he did excellent work.

After moving into our home four years ago we had Certified Sweeps come over to inspect our Buck…read moreStove insert. It was decided that the unit needed to be replaced. Since then we have had them clean out the dryer vent hose, inspect and seal the brick fireplace chimney, and to inspect the insert before use this year. Payton & Caden are a great team, very professional, and thorough. Top quality work at a reasonable price. I highly recommend them for your fireplace needs.

Honest and trustworthy! I bought a house and I new it would need at least the chimneys (I have 2)…read morein good condition. They came out on time and brought 2 teams to clean both chimneys. The fireplace we were told was propane was never hooked up, it had been a wood burning once upon a time and needed major repairs. In the basement they went to look at wood burning stove. Spent a lot of time dealing with it and sending cameras down chimney. When they were done they gave me the bad news that the wood burning stove had a fire in the chimney and needed replaced to keep from another from starting. They gave me a big discount on the rate quoted to me to have them come out. Totally unexpected these when companies don't take advantage of you! I'm waiting for a quote from them on new chimney.

Very good at what he does. Richard is ALWAYS prompt and on time. We sleep safe knowing our chimney…read moreis not only clean, but inspected. If anything doesn't pass inspection, he will take time to schedule and make it right.

Can't say enough positive. Worked us into his busy season. Very professional. Explained everything…read moreas we went. Moved us up in his daily schedule in about 90 minutes. Price extremely reasonable. Will stay with Murphy's

Needed a dryer vent cleaning so we went on next door and someone recommended Dusty Brothers. We…read morewere not here when they appeared early for our appointment. Our niece who was visiting let them in and after less than ten minutes they claimed the vent was cleaned but should be replaced. They spoke to us by phone when our niece called for them and we declined the obvious "up sell" attempt! My wife declined the problematic new vent that would have cost additional money. We told them we would return in 10 minutes to pay for the service. According to or niece the serviceman became extremely upset and rude as soon as we declined the additional work. We arrived a few minutes later and paid for the "cleaning"...$179.00. My wife called the company who confirmed that the employee had been a problem in the past and would be disciplined or terminated. Won't be calling them again any time soon...$180.00 for a 5-minute cleaning and a hassle!

Talk about great customer service!!!! I called and left a message to schedule an in-hone…read moreappointment regarding a light on a fireplace unit they installed over a year ago. Within minutes I got a text walking me through how to easily fix it. Fixed! They could have charged me for a home visit and repair, but didn't. Highly recommend

The office was very responsive to my messages on Yelp. They called to give me an update on the…read moretechnicians ETA (which was still well within the time window they provided). The technician was very friendly and helpful. She explained everything thoroughly and made sure I understood everything before she left. She noted a few things for me to keep an eye on which is much appreciated.

Kaitlin is fantastic! She knows her stuff. Had her inspect our chimney and clean it as well as…read morecleaning out our dryer vent. Don't hesitate give her a call!

Easy to get hold of, quick to schedule and decent pricing. Did thorough check and cleaning chimney,…read moreand no attempts to upsell you for something you don't need.

My husband and I thought we had a major issue with our 95-year-old wood burning fireplace. We…read morecalled Chim-Chimney just before the holidays and Mike came out to take a look. We anticipated a costly visit and dreaded the news. He looked up the chimney and saw that the flue was stuck, he wiggled the flue handle and showed us how to properly use the handle then said, "no charge". Say what? Mike also said our chimney walls were in good shape and clean! He was in and out within minutes. We are enjoying our fireplace once again and are very pleased Chim-Chimney. We will definitely use them again!

It is disheartening for me to need to write this but necessary in the event a similar issue occurs…read morefor someone else. Upon arriving to my house the young man didn't even gather any equipment to do any work. For me that was a red flag knowing he had already made his mind up to create a scenario that my fireplace was in need of major repair or else he just didn't want to work. The young man looked up in my fireplace without even opening the damper. I have a Class A triple wall flue. Very safe. I just wanted it cleaned. He immediately told me the flue was damaged, dangerous to use. Repairs would be around $4500. Once I showed him how to open the damper he reaffirmed his original opinion that the flue was not safe. It was my decision to have a local business do this work as he is a young man with a young family. This was a mistake because in trying to use this business he just tried to take advantage of me. I was charged $65 for this terrible service and he said he would give me an estimate in writing if I decided to have him do the work. Moving forward a week...my fireplace has been checked then cleaned by a business outside of my local area. Please be aware of those that either don't want to work or just lie to make money. I would never have that kind of work done without a second opinion anyway but there were too many red signs in this young man that I knew his words were just wrong.

Finding out you have a serious problem with your crawl space in that water is standing and has…read moreevidently for some time sent chills down my back. What a blessing that I contacted Swain Co. Mike Smith of the company inspected the issue proposed a fix that included a drainage system and sump pump. He also assured me that they could take care what ever issue they may find down there. His estimate was very reasonable. The work started when they said it would. WHAT A WEIGHT LIFTED FROM MY SHOULDERS. When the three man crew arrived and introduced themselves and the supervisor outlined what they would be doing and when they expected to complete the job. The supervisor, Efrain, and Salvador and Eddie gave me confidence I was in great hands. Now this is something you hardly ever hear anyone say anymore; but I have never seen three men work so hard and professionally as those three did. Efrain kept me totally abreast of the progress with before and after videos. I know I have restricted myself in the past to restaurant reviews as my wife and I are foodies. But I learned there are "artists" in other fields of work as well. Swain Co and their people are one class act as ND I would hghly recommend them for any crawl space, foundation or basement issues. You won't see them advertising on TV like other companies because they don't need to. Word of mouth by previous customer service have kept them very very busy.

These guys are awesome..im telling u if u need any work on your basement these guys are it. Very…read morerespectful. They will answer all your questions walk u through it and do everything u ask pertaining to it.. if you don't hire these guys I'm telling you straight they are no joke..there the real thing as all buiseness should be at all times