What a CRAPPY bank I would waste any of your time, we went inside and our bank person was very rude…read moreand she was contradicting everything we said and giving us a hard time even calling us names under her breath. Not gonna lie this bank doesn't even deserve 1 star. Everyone is rude and they need better attitudes and to actually know what they are doing.

I recently closed my checking account but still have a credit card with TD. Have generally had good…read morecustomer service with the organization. Closed the account because of account minimums and am trying to simplify the number of checking accounts I have.

Used their drive in service and great. Little difficult to navigate as this is a small parking lot…read morewith a lot of shops closer by, other than that all went well.

Walked in to open an account at 4:30pm. Stood in the lobby completely unacknowledged while 4…read moreassociates talked amongst themselves in offices and behind the teller line. When I approached someone and inquired about opening a business account, an associate (Riv?) immediately said "oh no no. We definitely cannot do that today, we are closing in 30 minutes and we have a lot to do before we leave). There was one other client at the teller line. As she kept on about how I couldn't possibly be assisted today, other associates were packing up their bags in the office seeming to get ready to leave once the clock struck 5. I explained I had already attempted to work through the account opening process online, having submitted docs required and building out all the info requested of me and of the business entity. I asked if that could be accessed to make things quicker and to see if we could possibly finish out the account opening process today. She mentioned she could take a look at what was in the system, but "there would be absolutely no way we can help with opening the account today". I told her to forget it and walked out. Proceeded to get home an open an account online with a competitor in 15 minutes. Wells Fargo, you have clients walking into your doors begging to start a relationship with you, and your associates are chasing them right back out the door. If customer service was this poor prior to gaining me as a client, I'm glad I dodged the bullet on how I might be treated once I actually gave you my money and my business. You have some serious work to do.

Absolutely the worst banking experience I have yet lived and heard of anybody go through in my…read morelife. I will never recommend this bank I wish I never came across it. Timelines are inconvenient for the clients and the policies for address changing and automatic payment cancellation are absurd. They also don't communicate efficiently which makes it a complete 0 star experience. Do not bank here.

Never again. The website is not user friendly, staff isn't remotely helpful and even after paying…read moreoff my car loan I can't transfer any of the money in the savings account out to a different bank. It seems like they are trying to push as close to being a scam as they legally can while still technically being a bank. 0/10 DO NOT USE THIS "BANK"

I was sitting outside Diamond Credit Union drinking my coffee when an employee of this fine…read moreinstitution rudely approached my car told me to move. Since Starbucks is right next door and there are no signs posted limiting parking ... this shouldn't have been a problem. I guess I was in her favorite parking spot. I can only imagine how bad their customer service must be.

From the owner: Diamond Credit Union is a state-chartered and federally-insured credit union serving Berks County…read moreand the Tri-County Region in southeastern Pennsylvania. Diamond Credit Union is a full-service financial institution, offering low cost financial services with world class service since 1947, and is the recognized leader in our community inspiring financial achievement in every phase of life. Diamond Credit Union's headquarters are located in Pottstown, with additional branches in Boyertown, Exeter, Muhlenberg, Royersford, and Wyomissing.

They said they couldn't send anyone out when I needed help. They keep sending me mail. Tell me…read morewho to contact to complain since they left me hanging

Weren't really able to answer my question or even tell me the website for my answer…read more The person who answered the phone, however, was pleasant just not very knowledgeable. Nor was the website for that matter.

My husband and I have been with Riskfree Tax & Advisory for several years and have been very…read morepleased with the services. Dorothy communicates quickly and effectively which is great. Turnaround is fast and we are always aware of where we are in the process. 5 Stars!

Great service with exceptional attention to detail. Very pleased with turnaround and accuracy…read more Worth it 100%

All payroll services and endnof year reporting were excellent. Customer service is top notch.read more