We walked with little hopes of getting a deal we so desperately wanted and needed. It was a LONG…read moreshot and almost didn't happen but Kaleb and the finance man from Heaven, Jake, made us a better deal than we could've ever expected! They fought tirelessly after closing time to get us in our new 2026 Kia Carnival! I was super anxiety ridden but they were very upfront and honest about our situation but didn't make us feel less than or crazy. Forever grateful for them!!

This dealership and salesperson Caleb will lie to your face! They said my 2017 Jeep would go to…read morewholesale for 15,000.00 and I specifically told Caleb that was BS. Like an idiot I took the 15K trade in on Saturday 07/25/26 and today those lying thieves listed my Jeep for 22,300.00. Honestly and integrity is lacking at this dealership from top to bottom. Go anywhere other then Kia Victoria, TX!

Purchased a vehicle from this dealership in May 2024 -- and within just days, serious problems…read morebegan to surface. I returned the vehicle multiple times and made repeated requests for repairs. Over the course of several months, I personally demonstrated the issues to service staff, recorded conversations and incidents, and even installed a dash cam to document the ongoing problems. Despite all of this, the dealership refused to repair the vehicle. As of July 1, 2025, the dealership has still refused to release the vehicle's service records. When the co-owner requested them, they were told "we don't have any," despite the vehicle spending multiple days -- even weeks -- on their lot. Do NOT purchase from this dealership. They will: Refuse to perform repairs -- even those covered under a valid factory warranty Refuse to honor service contracts Deny ever working on the vehicle Blame the customer for "user error" instead of addressing real mechanical issues Let me be clear about the individuals involved: Stephanie Johnson (Service Dept): Offers no assistance and passes customers off to a service manager who lacks knowledge or initiative. Alan Whitson (Service Manager): Refuses to take responsibility, denies valid concerns, and places blame on the customer. Tommy Taylor (General Manager): Acknowledged the issue and even said they would "just go ahead and replace the radio" -- which was never done. Nancy Kern: Handled communication with the DMV during the formal complaint I filed. After that, the dealership refused all service, claiming that I had "taken legal action" simply by initiating the complaint. This dealership is not trustworthy. In fact, they went so far as to issue a criminal trespass warning against a disabled veteran -- solely to avoid making necessary repairs. They ignore warranty obligations, avoid accountability, and withhold documentation that customers are legally entitled to receive.

Honest and they care. Awesome sales and service. We are still enjoying our Suburban 5 yrs later. If…read morewe trade in the future it will be with Atzenhoffer.

My co-worker and I were on a long drive for work had a tire basically explode at the worst possible…read moremoment. Allan's came to help ASAP and saved the day for us! Our wrecker driver was incredibly kind, patient, and helped us get back on the road within half an hour. Thank you so much, y'all!

Outrageous pricing and all they in inez . The lady was rude but helpful definitely not considerate…read more. Hope they get out of business soon

Vickers Auto Service did an outstanding job repairing several of our cars, one very old and a…read morecouple newer models. James Vickers went out of his way to help us on more than one occasion. His prices were always fair.

Stay away from this place!! James Vicker is a liar! Don't trust him!!…read moreMy car got check engine light on. It caused by compression problem according to diagnosis. James gave me an estimate which is 10h of labor and parts that costs around $1,200-$1,300. I dropped off my car on Tuesday 12/1 then I got that back 12/22 Tuesday!!!! Yes, he took 3 weeks for that 10h repair job!!! Who will expect that kind of slow job? His excuse was he is running some kind of side business and it disturbed to fixing my car. I don't care! I guess he doesn't know what priority means. He is unprofessional and insincere. My invoice had 15h of labor plus parts. He's never told me any kind of change of my estimate and never apologize for any kind of delay!! He just ruined my 3 weekends in December!! I got check engine light back on today. This is the worst Christmas gift ever!! He fixed nothing!!!

Thanks for helping my parents out on their RV. Big Jake knows his RVs even over the phone he was…read moreable to tell my parents what the problem was without seeing their Rv. They got it in and within a week they were back on the road enjoying their retirement. Thanks again Bailey Toliver of Victoria.

JD is fantastic! I needed my trailer inspected. Unfortunately, my trailer is in Victoria TX and I…read morelive in Fort Worth TX. I drove 5 hours, hooked onto my trailer and started driving to Bailey Toliver RV. I called to let them know I was on my way. JD told me the person resigned so they don't have someone to inspect trailers. The. I almost lost it. A whole day wasted. JD asked me to hold on, he called another place and made arrangements for me to go there and get my trailer inspected. JD totally saved the day...literally. I was able to get the trailer inspected within an hour. That's true customer service! Giant thanks to JD.

I just can't say enough about Gordon. The owner of B&B. He has taken care of every need we've had…read morewith our vehicles.. He certainly knows what he is doing!! I wouldn't even think about taking our vehicles anywhere else!! Once you find the best why look elsewhere!!! KEEP UP THE GOOD WORK GORDON

Gordan saved the day for us. We were driving from Houston to South Padre Island last week and our…read morecar broke down in Victoria. He was the only place that we could find around that could get to us that day. He was able to fix the problem and he walked my husband through the whole process. He charged us a reasonable amount. We made it to vacation and back home with no further problems. Very thankful for his help.

Great Service, they replaced my 18 year old window tinting film on my back glass. Better yet they…read morehonored the Lumnar warranty, installed by another dealer 18 years ago. They have pleasant folks be hind their counter, and a comfortable rest area. I would definitely recommend them to a friend, and I'll go see them fist next time my truck needs accessories. Shelby

Why are we told that you don't need an appointment for tinting, we drove a hour to support the…read morebusiness and told you have an appointment or wait 6 hrs for service. We had previously recommended this business as we had bumpers installed on our truck and really appreciate how we were treated. Now will not be back!

So I give four stars because I haven't actually purchased anything here yet, but what a difference…read more The sales guy was helpful when needed but not pushy or overbearing like so many Powersports dealers are known for. I will definitely shop there in the future first. This isn't to besmirch the other dealer either. They are also good. Victoria is lucky to have two excellent dealers.

If you're in or around victoria and need parts or labor, check velocity out, professional,…read morefriendly, and very nice. Good prices no run around. I was skeptical cuz i saw the word dealership and instantly was wary but my experience was the total opposite. My now and future go-to for everything i need for my bike.