We used Bend Floor Covering Solutions to put new luxury vinyl wood plank look in our 1938 house…read more Miguel was very professional with measurements and knowledgable about installation. Rosa communicated awesome with several e-mails as we had to do a lot of it when we were out of town. The end look is perfect. We had a very difficult subfloor due to the age of the house and they had to work around furniture and appliances. I am very picky and did not find any areas I thought could have been done better. An excellent job and reasonable pricing with accurate estimates. We will definitely use them again.

Great service and responsiveness with professional estimate and plan. Highly recommend themread more

Shane provided prompt and professional service installing wood floors in a challenging room with…read morestone walls. He and his son worked well together to execute a seemless transition between three rooms. He kept to his estimate and timeline as well.

I had a friend who is a master carpenter install my red oak hardwood floors. I then found a…read morelicensed flooring contractor who had good recommendations from former clients. Pricing was good. Unfortunately, the guy was not very competent. Floor finish was sort of lifeless and uneven in several places, with obvious improper sanding in some corners and edges. I went to one of the big contractors in Bend for advice. They were completely booked, but gave me the name of the #1 guy they refer to for any problems - Sean at Absolute Wood Floors. Long story short: Absolute refinished the floor for a great price and the result was spectacular, perfect, great attention to detail. Night and day difference. If you are installing hardwood floors I would recommend that you at least have Sean come out and explain what he will do and the care he will take. Just meet him. I'm pretty sure you will right away know that this is the guy you want to work with. It will probably be pretty obvious. He has integrity, is dedicated to getting a superb result, and he does.

Excellent craftsmanship! Tom and his guys are awesome! Great prices, great service, great product!read more

We LOVE our new garage floors!! Tom did an awesome job, and we couldn't be happier! He is a great…read moreguy, and he is so easy to work with. He was also very responsive, honest, hardworking, and fair. He also does quality work. I highly recommend!

Highly highly recommend!! Tami was key in my floors ever getting done ;). I am very indecisive and…read morewas overwhelmed with it all. She was patient and knowledgeable and went out of her way (even bringing extra samples to my house!) to help me find the perfect laminate. When it was time for installation, her crew was professional, friendly, and did an excellent job! Highly highly recommend!! Tami was key in my floors ever getting done ;). I am very indecisive and was overwhelmed with it all. She was patient and knowledgeable and went out of her way (even bringing extra samples to my house!) to help me find the perfect laminate. When it was time for installation, her crew was professional, friendly, and did an excellent job!

Tami was so helpful. We were looking for a wood flooring for our bedroom to match the hardwood…read morethroughout the rest of the house. The existing flooring is no longer available but Tami found an engineered hardwood that most closely matched and it looks great. I really appreciate Tami's expertise.

Finer Cabinetry. Finer than the rest as one might infer from the name. That would be a good…read moreconclusion based on our experience of having Finer Cabinetry create two pieces of custom furniture for us. The outcome was truly top notch and every step in the process professionally managed. At this point in our lives we've gutted and remodeled one house and had two built from scratch, with custom cabinetry and custom casegoods furniture included. Sadly, it wasn't until a couple of months ago that we discovered Finer and this time for a furniture project. We wish we had known of them earlier because they would have been our first choice for cabinets. We've seen Finer's cabinet work in homes in our community and it is absolutely impeccable in craftsmanship. The company is run by two men named Steve, one of them runs the front office and does the customer outreach and the other runs their custom cabinet shop and helps create the fabulous case goods. Both are a delight to work with and each brings with them nearly forty years in custom cabinet work with the fine craftsman outlook that experience supports. Their passion for getting things right is evident and delightful. Finer Cabinetry will not be the least expensive of options you'll find, but you'll find no finer (pun intended) for the quality of outcome. You get what you pay for and then some. And when the original estimate for our furniture came in over our budget, they were happy to work with us to simplify some of the design elements that added to the cost so we could end up with designs that allowed us to stay in budget and also have the feel we wanted for the furniture. The outcome was stellar quality craftsmanship, the best we have ever had done compared to three other custom cabinet makers and three other custom furniture makers. The next time we build or remodel a home with a need for cabinets or have custom furniture on our radar, Finer Cabinets will be our first stop. It does not get better than this for a company run by folks with integrity and skill, to create true fine craftsman work. THIS N THAT: The exterior of their location is unassuming in a small building in an industrial area on Bend's east side. But go in the customer offices and you'll be able to see some of Finer's beautiful cabinet and woodworking handiwork. You'll be hooked! And if you love wood shops as my hubby and I do, see if you can peek inside their big shop. Well organized, lots of top notch specialty equipment, and the best staff folks doing the work.

We haven't used Steve yet, but plan to in the near future. My husband is very picky and in general…read moredoesn't like people. However, from the little time he spoke to Steve my husband was convinced his cabinet shop is the best. We got an estimate and as the other reviewer said, Steve was great in working with our budget and coming up with different quotes for different options. He came to our house twice and this was last year when we first bought our house. We ended up not deciding to spend the funds for a new kitchen at the time, but now we need to and when we re-contacted Steve he was nice as ever. No grudge for not using him the first time. His quality of work can be seen in the office and its impressive. You should stop by as I would highly recommend him. Oh, and we also had Home Depot do a quote and they were the same price and not honest about their installation fees which they add on even though they make it seem like it's included in the price. The Home Depot cabinets were also the cheapest model, and nowhere near as nice. In this case it makes us happy to know that we can support local business and get the best quality. Update: Our kitchen is done and the team was great to work with. Probably the best in Bend. I would highly recommend them. You may see their work in the photos I posted. These people are reliable and deserve 5 stars. Once you work with the average Bend contractor who doesn't show up or takes 10 times as long as they could or does a half ass crappy job you will really appreciate this company.

Our experience with Devin and his crew was nothing short of exceptional. From start to finish, I…read morewas continually impressed by Devin's knowledge, thorough communication, his level of detail and craftsmanship, and how incredibly personable he was. It really makes a difference working with folks who you feel like you can trust, particularly when you are investing in larger projects like flooring. They were so tidy, well organized, and efficient which led to them finishing earlier than expected and was an added bonus. And the final product was absolutely beautiful and so well crafted. We are so happy with the final product and can't recommend them enough! They are truly a fantastic team to work with.

Easton Flooring exceeded my expectations. Devin and his team are extremely professional, honest,…read moreprompt and thorough. His estimate was fair and detailed which was helpful for someone who doesn't have a ton of experience with home improvement/construction. Devin put in hardwood floors for a room that formerly had carpet, he went above and beyond to think through the details of this transition (base shoes, quarter rounds, etc.) to make sure that it matched the rest of the house. I couldn't recommend him enough. Thanks, Devin!

Nelson Tile - Review of Kitchen Countertop Installation…read more We worked directly with Chris Nelson, owner of Nelson Tile, for the installation of new quartz kitchen countertops. Our experience raised serious concerns about both workmanship and professionalism. Installation Issues From the start, Chris incorrectly measured the backsplash, resulting in a two-piece installation rather than a single seamless slab. He claimed the transition would be unnoticeable -- the photos tell a different story. One piece is already pulling away from the wall. Other reviews describe Chris as skilled with laser measuring, but that was not our experience. The visual difference between a single slab and a seamed installation is significant, and Chris offered neither a solution nor any cost reduction for this error. Material Quality Chris purchased the material from a distributor he admitted does little business with. Within just three months, we noticed significant chipping on both the edges and countertop surfaces. Chris sent his brother-in-law to repair the chips with filler. He acknowledged this was unusual and said he had seen it once before with another client, categorizing it as faulty material -- yet when we raised our concerns, he simply accused us of being hard on the countertops. For context, we replaced 15-year-old laminate countertops that had zero marks or chips. Over the following 18 months, we continued to experience additional chipping, hundreds of scratches, and pitting across the entire countertop surface. We eventually switched to plastic plates out of concern that any ceramic or glass contact would cause further damage (see photos). Attempted Resolution I had Chris return to the house. It was clear he was reluctant to acknowledge faulty material, but after some pressure he agreed to have the distributor conduct an on-site inspection. The distributor was professional, photographed the damage, and reviewed it with his team. The following week, I received an email from Chris stating that the distributor had agreed to provide a replacement slab at no material cost -- but Chris quoted $6,500 for installation, excluded sink removal and reinstallation, disclaimed responsibility for any damage to finishes, appliances, or cabinets, and required that we agree not to post any negative public statements or reviews about Nelson Tile. Summary Based on our experience and the lack of professional accountability, we strongly recommend considering alternative companies. When you invest thousands of dollars in a kitchen remodel, you should expect quality materials and skilled installation. Unfortunately, neither was delivered in our experience with Chris Nelson. We will have the replacement material completed by a different installer.

Terrible experience - buyer beware. This company cares about one thing - getting your money and a…read morelot of it. They could give a hoot less about quality, craftsmanship, nor client relationships. So many things went wrong on our project - it would take pages and pages to list but some of the most important problems include: - failing to follow the plan laid out clearly in the paperwork to the extent that they had fish our remnants out of the trash to finish the job (this was admitted to us by their manufacturing tech) - damaging our countertops prior to installation which was confirmed by the company that make the slab and refusing any form of compensation for their error - charging us for something their sales person told us they could do but ultimately could not - blaming us or our contractor for a lost palette of tile that ultimately when I applied pressure they found in their own warehouse I could go on and on and on. When approached about the problems the owners were defensive and rude. I will never use this company again and our neighbors who used their contracting service had a similar experience. I agree with Victor M. Buyer beware....this company could care less about quality or customer satsifaction.