My family and I have traveled with Swarthout for a number of years, especially including the last…read morecouple of years when my mother and I have gone down to NYC to celebrate various events. The fact that there's a NYC trip pretty consistently available is definitely a highlight of traveling with Swarthout. I think they're raising the cost of the NYC trip (from $62 per person to $64 per person), but it's very minimal - and the ticket is still very much worth the cost. Generally, the experience is very organized. The driver I think we've had for every (or almost) trip down to NYC, Chuck, is fantastic and knows exactly how to maneuver the bus through heavy NYC traffic. Drop off and pick up is also well organized. While I haven't experienced any of the other tours that Swarthout offers in quite some time, I am hoping they continue to plan for at least one Yankee game trip during the 2016 trip schedule. I won't hesitate to buy tickets for that trip if/when they offer it next. While Swarthout is pretty organized about their communications, I have noticed that people who are new to traveling with Swarthout can be confused about the bus seat numbers - even though most are clearly marked. The last trip I was on, a family got on board the bus at the first pick-up spot and looked for their seat numbers before the husband gave up and told his wife and kid to just sit down in a couple seats. They were the wrong seats, unfortunately, and when people got on the bus later in the pick-up schedule, they couldn't find their seat numbers because this family had already sit in them - also covering the seats numbers that are usually on the window space. Perhaps this is something that has been addressed recently (my last trip was in May 2015), but, if not, this is something I would advise Swarthout look into - enhancing visibility of the seat numbers (or, alternatively, get rid of them entirely). TL;DR Love these tours. Will be joining Swarthout again 2016. Seating seems to be somewhat confusing for some, though the trips are otherwise very organized - and fairly intuitive in terms of joining them, etc.

Swarthout Bus Company is extremely professional and reasonable. We hired the company for our…read morewedding and they were responsive and easy to work with, as we decided our final schedule. Their buses are very clean and our guests were pleased!

Lime Hollow Nature Center is surrounded by so many nice easy to low moderate trails. I'm sure no…read morematter what time of year this is a place to spend some time taking in fresh air, nature and some unique fun artwork. I hiked in winter with my guy on some snow packed trails and found it still easy to navigate without much fear. The trails are very well marked so no worries about losing your way. They have cross country skiing trails which were nice and many small groups/families were enjoying. I would think you could bring your snowshoes too if you wanted to traverse trails that way, but boots worked fine too. There are compost style restrooms outside/inside the center where you can pick up guide map or equipment. That edges an open private lot visible seen from the roadway. Great location to have some go clean fun all year round I'm sure and would highly recommend to all ages.

This is such an excellent place and such a great find. This place is so much bigger than it looks…read morewith lots to see and explore! They have a sculpture trail and loads of other places to check out. The woods are beautiful and the trails are well marked. Unfortunately, due to COVID their nature center and bathrooms are currently closed but the trails are open from sunrise to sunset. The trails let you explore multiple different places including open field, meadows, old woods, hill sides, swamps/marshes, and more! The leaves and animals here were fantastic as well and it was a lovely place to relax and enjoy the serenity of nature. Highly recommended place to visit and enjoy a beautiful day!

Probably don't stay here for your honeymoon, but it was a decent room and the workers were…read morefriendly. The downtown location is more interesting than the highway motels but won't take you too far off your Route 81 journey.

This is my non food or drink review. I would stay here again. The room was clean and modernized…read more It's no 4 star, but you are only sleeping there. It's a block from many restaurants and bars and centrally located. You could pay more, but why?

They changed locations at the last minute and we couldn't get there because of standstill NYC…read moretraffic. The answering service was unable to help us contact the bus so we missed it by two minutes. After missing the bus, we called again to see if we could transfer the ticket to a later bus. The answering service again proved unwilling and unable to help out in any capacity. Overall, very disappointed in the quality of service.

Even if there are other buses to go in to the city, I'd say that this one is definitely the best…read more For the price (aprox 84$) you get a comfy and very spacious seat, free wifi, free snacks, and a plug to charge your phone. All of these plus no stops along the way make that 4-5 hour trip pass by fast.

I called this travel agency to ask questions and get information about booking a flight…read more Since I was not ready to make my reservations as I was getting information so my husband and I could discuss what we wanted to do this agency was extremely rude and very sarcastic to me. They also told me there is more than 1 airline that has a direct flight from upstate NY into Raleigh/Durham airport when in fact there is only 1. Had this agency been willing to answer my questions so that I would know what my options were and if they were polite to me I would have considered using them to book my flight. I'm not sure how this agency is still in business when they are so rude and unhelpful when a potential client has questions.

Unfortunately I had two horrible experiences with Ithaca Sun Travel. About a year ago I purchased…read moreFirst Class airline tickets from Newark NJ to Dublin, Ireland. Tammy, the Owner, did the purchase for me. She had all my information, including the fact that my son and I have two different last names. When I got to Newark Airport I was informed by the airline that they would not allow us to leave the country -- that it has been Ireland's travel policy for a long time to not allow an adult and child/children traveling under different last names to enter the country. I was horrified obviously and when I reached out to Tammy I was told very simply that it was not her fault and that she "cannot be expected to know the travel regulations for each country". She actually stated that because I travel a lot I should have known....clearly I disagree. Her email is as follows: "Lisa, yes I help clients purchase many aspects of travel for great prices. I help clients plan and coordinate their trips. I purchase airline tickets with the legal names that my clients give to me. It is not up to me though, to research every destination to tell clients the rules and laws of the country, much less the rules contained within divorce/custody court documents. This is up to the traveler to research and understand their own travel. I advise of passport and visa requirements. There are many things that can stop a traveler from boarding a plane from criminal records to incorrect names. There are many rules of travel that I could not possibly tell each and every client. You have traveled fairly extensively, I would believe that in your divorce/custody court documents, if that is the case, that you would have known what was required for your son to travel with you. I do not know everyone's individual situation.". While she refers to a divorce/custody situation in her email this situation had nothing to do with this -- the simple fact was that my son and I have different last names. I read an article that 500,000 women last year had this problem when traveling in 2017. Tammy should have been aware of this and advised me accordingly. Previously I purchased a cruise package from Tammy. Unfortunately I bought the Dublin tickets before the cruise trip. Had the cruise taken place I would never have used her for the Dublin tickets. Although we purchased the cruise about 6 months before it was to embark, about 1 week prior to the trip Tammy informed me that the "balcony" room I booked and paid for was no longer available. I was incredulous. We were forced to take a room with a window only. Tammy also did not make us aware of the hundreds (and I do mean hundreds) of dollars in extra and unavoidable charges made by the cruise line including gratuities that were nearly $100 per day. Use Ithaca Travel Sun's services with caution.