Started off great only to find out they are not very transparent or offer to voice important pieces…read moreof information which allows them to snag up storage lockers for auction. Unfortunately I've been a victim myself be fully aware if late or miss your payment not matter if u call in to make arrangements or not like I tried to do. They play helpful n understanding but won't they don't tell you 3 days to access your stuff n of course thier 3 days are not counted in business days or if open or closed don't get trapped like me. I'd zero stars after my experience but then I would not be able to share my unfortunate experience

Excellent service and a variety of self storage spaces for a very reasonable price!…read moreThe office is only open from 1-5PM because the manager spends the morning at the Kitchener location. However, the cheap pricing and friendly customer service easily makes up for this. I received a 5x8 unit for just about ~$60/mo which is considerably less than any other competitor (U-Haul, Apple Self Storage, etc). In addition, competitors didn't have the small size I needed - I didn't want to waste money on storage I don't need. Space at Hand was able to provide me with the smaller unit I needed. In addition, they have a promotion that saves you 50% for the first 3 months if you pay storage costs for the first 3 months up front. What a steal! a storage unit for $90 for 3 months when U-Haul easily charges over $100/mo. I'd definitely rent with this company again.

We had a Solarium Service company come in and do a repair, which turned into a disaster. Todd the…read moresalesman offered to do the mould remediation they found in our attic. It turned out that they used an over the counter product found at Home Depot that does nothing for mould. They did not remove the insulation or follow proper procedures, but they billed us for their service. They did work that they had no knowledge of doing or no qualifications. They even offered to write in the contract that they removed the mould. Wickens Dry Ice Blasting was recommended to us from an engineering firm. Simon Brown went over their procedure and gave us a quote and after the work was done tested the air in the attic. Our issue was professionally resolved. We were so happy that Wickens Dry Ice Blasting was recommended to us. Sophie

On Friday last, I picked up my first three newly sharpened kitchen knives and left three more I…read morewill pick up today! Both the quality of work and the cost are somehow too good to be true!

Kitchen knives needed sharpening. Good job. Reasonable price. Friendly timely service.read more

Brought new, only warn once expensive suit to Bowes. gave me back a cheap suit belonging to some…read moreone else, 3 sizes too small. didn't notice until I had a reason to wear it again. Said I should have checked it when I picked it up. He had no record of me, even though he is suppose to keep client info for 6 to & 7 years. He was very unprofessional and extremely RUDE, told me that he would not do a darn thing for me under the circumstances. DO NOT!! Give your business to this man, Obviously he DOES NOT NEED IT. Tried to convince me that I was called back regarding this situation by him self. Obviously some one else had the same problem. Unfortunately not the person that received my very expensive suit that they surely had tailored to fit them selves. Warning from Scott L. from Dundas

I've been a regular customer at Bowes Herb for years and I absolutely love their service. I usually…read moregive my jackets, blazer and coats and I have never been dissatisfied.

I brought in a couple of items to this shop for the first time at the end of November/beginning of…read moreDecember 2023. I put absolutely zero pressure on Liz, the Tailor, with hard deadlines, and acted in good faith, trusting that she would be fair and honest. She asked for a $100 deposit. I left it. However, I would later regret it. The only thing I asked to get back before Christmas was my black suit (getting the jacket let out, the waist let out, and dry-cleaned). Liz gave me the date of December 19th to pick it up. That was over 2.5 weeks away. I agreed, but it was not ready on December 19th. I had to come closer to the New Year to pick it up, along with a pair of black CK dress pants, getting the hems repaired, nothing else. I did not complain or give her a hard time about her not meeting her deadline for the one item. However, it was an inconvenience, even if she showed no clear concern. After picking up the black suit (let out + dry clean) and black pants (hem). I was now waiting for another suit to have 2 small moth holes repaired + dry-cleaning, and a bomber jacket that needed 4-5 buttons sewn back on (2 items left to pick up). I waited until the end of January 2024, which was now two months, even though I did not rush her or pressure her still. I came to pick up my jacket with the buttons, and the last suit, and she drops on me a final bill of $315 (deposit included with tax). I was not impressed, and asked to go through the pricing right there in the shop. The most polite way I can say this, is that I was being treated as if I was an idiot, and I was not being dealt with honestly. She was making it confusing, jumbling up all the figures as she stated them, speaking super fast, so I asked to slow down and go through each price/item line by line, one at a time. She made that nearly impossible, but I persisted. The final tax amounts, button charges, plus $75 to let out a black Moore's men's suit jacket, were ridiculous. I could see the prices ratcheted up for each thing to try and hit her final number of $315. At the end, I paid because these were her declared prices (I'm not a thief), but I pointing out two major problems in her pricing, she was only willing to give me $20 back. Outrageous behaviour, and total disrespect to a customer who was wanting to bring her more business to this shop. I am very upset about it still, as to come out with a final bill of $315 for two suits to be dry-cleaned, one altered, and the other have two small pant holes repaired, a simple pant hem, and 4-5 buttons sewn back onto a coat, is wrong. I paid her for the work, but spent 10-15 minutes trying to go over this with her, telling her that her pricing was outrageous, and that I regretted not demanding all pricing up front, in an itemized list. It was not right. Based on comparable services, I was over-charged by $40-60 (with taxes) and that is with her $20 returned to me. It's very disappointing. I hate stuff like this. This work should have been done for $240-260 w tax, at most. No matter how friendly the person presents themselves, get ALL your pricing in advance, and in writing. I hate deception and taking advantage of others. BE SMART OUT THERE, AND SHOP AROUND. HONESTY AND TRANSPARENCY ARE THE BEST POLICIES.

As clothing is getting cheaper (but very poor quality) I have spent the last year taking all of my…read moregood quality clothes in for repair. Every time she has recommended how to proceed, I have taken her advice never regretting it. Her work is the best and prices are reasonable. Good work, good quality and good price 3/3. Could you ask for anything more? I have worked in the service industry before and as for estimates I found that it's very difficult to get it right mostly due to insufficient or unclear descriptions. The owner tries very hard and is very accurate. I believe that if there are occasional discrepancies , it is likely a miscommunication. Robin, AScT.

We tried to locate a furniture refinisher in the K-W area to strip and refinish our very expensive…read moredining room table with no success. The highest recommended stripper-refinisher in Kitchener refused to do our table top because the furniture was made in China, saying it would be a labour-intensive and time-consuming job which they wanted no part of. Eventually we discovered Grand Valley Furniture Restoration in Georgetown, ON. After contacting the company, "Russ" told us he could and would do the job and gave us a very reasonable quote. We had Scott, from Grand Valley, pick up our table top and it was returned, right on schedule two weeks later, looking better than brand new. All we can say is Grand Valley did a fantastic job and their workmanship is beyond excellent--SUPERB! We highly recommend Grand Valley Furniture Restoration in Georgetown, ON. T & J Bennett, Kitchener, ON

Good pleasant service. Russ & Scott explained the process, provided options & delivered beautifully…read morerefinished antique pieces. It took 2 1/2 months to do 3 smaller pieces tho as they had a big Window staining job & some kitchen cabinets to complete. They seem to be geared more for the straightforward work rather than the detailed work of antiques. Great folks to work with! Thank you!