I was more than a little apprehensive about the demo work Superior Restoration needed to do at my home in Encinitas. Everything ultimately checked out fine, but they still had to remove some drywall to ensure there was no hidden moisture or mold. The supervisor, Jaime Perez, along with his techs, Joel and Josh were extremely professional and had the entire job wrapped up in about half a day. I was so impressed that I'm planning to use them for the drywall repairs and carpet cleaning as well. I'll update this review as things progress, but so far I can say without reservation that I highly recommend this company for insurance-related restoration work. read more

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We had a leak in our bathroom, and Eric did a fantastic job with the repairs. He was friendly, personable, and extremely professional throughout the whole process. We highly recommend this company! read more

Had superior assist with a kitchen leak. I used them for restoration and the reconstruction bid so far and they were great throughout the whole process. Victor did what he said he was going to do as far as mitigation and I can't say enough about the reconstruction director Brian. Brian was extremely knowledgeable and answered all my questions putting my stress at ease. Brian made sure I was well informed of any potential 'hardball' insurance would play with my claim and it resulted in my claim being approved in full. read more

Superior Restoration was absolutely incredible in helping us with our slab leak in January 2025. From start to finish, their team was attentive, caring, and most importantly, informative. They took the time to explain every step of the process, answered all of our questions with patience, and truly made a stressful situation so much easier to manage. There were no surprises at the end of the project just exactly what was promised. They valued our needs and held up to their company's standards. Their professionalism and transparency stood out, and we felt supported every step of the way. We're extremely grateful for their work and would highly recommend Superior Restoration to anyone in need of trustworthy and quality service. Thank you to Victor for starting us through the process, Rick for evaluating the work needed, and Alex for managing the project with the contractor, vendors, and for making sure all the final details were up to our expectations, you definitely managed the project like a champ. Thank you all for your hard work! We are so grateful for your service. read more

Avoid at all cost. Superior Restoration is not a business I would recommend to anybody needing work on their house. This company was referred to us by a plumber working on our house. Unprofessional communication, refuse to work with insurance companies, over-inflate hours of work done (according to our security footage their guys were here no more than 2 hours and we were assessed 5 hours of work). When reaching out to the company their responses are combative and threatening. Looking at past reviews, you can see that this not an isolated incident. DO NOT HIRE THIS COMPANY. read more

Brian B. & Alex C. from Superior Restoration performed well above and well beyond any & all of my expectations. Truly reflects the name sake of the company....SUPERIOR! My condo had extensive water damage from the condo's water heater above ours. Superior Restoration was on scene immediately, took charge, for both the mitigation, quoting, interfacing with the insurance adjustors & then the restoration, which was completed on budget and on time! Would highly recommend them in a 'heartbeat'. They also kept me well informed on every step of the project with no (zero) surprises. THANK YOU read more

Very professional and answered all my questions about how they were going to do the job. Thank you for doing a great job

This was our 2nd time to use Superior Restoration as we had a kitchen sink leak that required demo & kitchen rebuild. This company has excellent service which is prompt & reliable, good communication, great workmanship & awesome employees. We were pleased with our project director, Dave S, who provided great communication with each step. I highly recommend SR & plan to use them again soon for our home countertops. read more

Tried to charge 2 times the original cost, also stated the did work that was done one another address. Pictures taken was not my home. Tried to put a lien on my home, could not do that. Please stay away from these people. I have to say minus 0 on the ratings. read more

I want to give a great BIG shout out to Dave Strandt and Rich Grise! I was fortunate to have them assigned to work on my home. They were informative, communicative, and attentive. I appreciate their honesty and taking the time to listen to my needs. They have a wonderful crew who arrived on time daily and worked diligently throughout the project. Dave and Rich were always available either by phone, text, email, or in person. They listened to my needs and came through, resulting in a wonderfully finished project! I highly recommend Dave and Rich at Superior Restoration and would not hesitate to use their services again should the necessity arise. read more

Nick arrived ready and explained everything that needed to be done and was transparent in showing us pictures of what was happening in the ceiling. Very professional and knowledgeable. I recommend Superior Restoration and Nick, as our problem was handled quickly and with care. read more

We had a broken drain in the kitchen resulting in standing water under the island, soaked flooring, molding and drywall. The plumber from R&R Plumbing recommended Superior Restoration after I asked. They called and 2 hours later the mitigation team was removing the damaged material, tented off the area and installed heaters, blowers and dehumidifiers to dry out the kitchen. Everyone I dealt with was a professional. Great communication. They worked with my Insurance company. Currently the Superior Restoration Project Director Brian Block is coordinating repairs on the kitchen. Great guy available through email and phone. He answered all our questions and continues to be point man. The only problem I've had other than a destroyed kitchen was with my insurance company liberty mutual who slow walked the claim for a month until Brian escalated the issue up the chain of management. 2 days later the claim was settled and construction is about to start. read more

Superior Restoration came out and fixed the water damage in our kitchen. Dave and his team were very informative and helpful throughout the whole process. He went above and beyond with everything they did for us. Our kitchen rebuild came out better than what we anticipated, we were grateful to have whatever we could but Dave and his team put so much thought and effort into wanting the best for us. They made the process less stressful from beginning to end. Would really recommend Superior Restoration. read more

When good ol' 2020 struck our new home with unexpected water damage, Superior Restoration was the first company that called me back when I was in desperate need. I cannot express how grateful I am for the high level of professionalism and attention to detail. I was highly satisfied with the level of communication I received since the very beginning. The project manager constantly checked up on me and made sure I understood what step was next. I would be copied on all communication between the insurance adjuster, so I knew exactly where we were at. Even my insurance adjuster was impressed with their Quick turnaround and detailed paperwork of what needed to be done. I would always receive a courtesy call before someone would come and work on my house. They were true to their word, and always punctual. I really felt like they made my home a priority. I was very impressed with the high level of customer service I received from each and every employee, especially Kevin & Tyson. My House looks exactly how it was when I purchased it, everything was restored back to its original form. I will be forever grateful on how they handled such a stressful situation for myself and my family. I would recommend Superior Restoration 100% to anyone who is in need of restoration services. read more

Horrible quick to be responsive and get the job. The rest of it horrible. From communication the work etc. More then welcome to share photos of work if u need. read more

I would like to thank the guys at Superior restoration. I had water damage in my wall, and David and his crew came and restored all damages. David thank you so much for walking me through the process, it meant a lot to have you explain each phase of the reconstruction. Sending a shout out to both "Lewis & Lewis" as well as the (Plumber on the job) for being clean and tidy as well as professional. read more

At the request of the GM I am writing this review. There is simply nothing "superior" about this company. They were referred to me for reconstruction by the water mitigation company after my condo flooded, and I wish I had gone with any other company. They did not follow the scope of work agreed upon with my insurance company or contracted with me. Communication was crap from the beginning. They would not return my calls or respond to my messages, but when they needed something from me would expect me to drop everything and harass me by calling and hanging up, calling and hanging up, calling and hanging up and not leave messages until I would finally answer even though I was busy at work. Some of the work was done well, but only after me pushing and pushing for it to be done right and having to go to the owner to get it done right. They damaged things of mine during the process and refused to fix the correctly or replace them. They left my place an absolute mess and did not clean up at all after they were done before moving all my stuff back in. Overall the work when all was said and done was subpar. After being threatened by the GM with liens, before I was even issued a final bill, and after multiple requests to actually sit down and talk face to face about my final bill, I finally ended my disappointing relationship with Superior. Again, the GM asked me to write this review and asked me to say something about how we were able to resolve things in the end. Let me just say I think he thinks this was all about the money and because they credited part of my bill everything was ok. I would not relive this experience for anything. It was the worst experience of my life. I wouldn't recommend this company to my worst enemy. read more