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    Recommended Reviews - Superior Seating

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    Regina F.

    I would give a zero if I could !! Anyone trying to replace or buy chairs or stools for home or a business. I would be very very careful dealing with Superior Seating in Kenilworth NJ. I bought new bar stools and within 3-4 months they were already broken! I called the company which then gave me a long run around and refused to replace the stools. They offered to sell us the same stools but at a discounted rate! Smfh. I then told them I would be calling the better business bureau so they then tell me they would allow me to go to a warehouse to possibly fix the stools. To make it seem like they are trying to help us. This is going on for months might I add. They then say they can't fix them and still will not replace the stools but we can pay $25 each stool for a different model which don't match the set we purchased of stools and chairs for our business. Then the sales guy who sold me them Ed said I have to again speak to someone else in the company named Jane the sales manager whiuch was the one who originally gave me the run around (which is the most rude and unprofessional person you could speak to might I add my husband could barely get a word in with her) so once again we are being bounced to someone else with no real solution and they do not stand by their products. This is the worst most unprofessional company I have ever dealt with!! I informed them I will be speaking to our attorney and filing a claim as I have exhausted every avenue to try to fix this situation and keep a good relationship with these people. Do yourself a favor and be careful. The floor models are not what they are sending out. Ed even admitted to us we probably received a bad batch!! Smfh. He then said since I will not take the offer of paying for new stools and taking it as a loss that he will not do anything for us. Absolutely disgusting and disappointing !!

    Storefront

    ****Anyone trying to replace or buy chairs or stools for home or a business. I would be very very careful dealing with Superior Seating in Kenilworth NJ. Flash back to September 2022...I bought new bar stools and within 3-4 months they were already broken! I called the company which then gave me a long run around and refused to replace the stools. They offered to sell us the same stools but at a discounted rate! Smfh. I then told them I would be calling the better business bureau so they then tell me they would allow me to go to a warehouse to possibly fix the stools. To make it seem like they are trying to help us. This is going on for months might I add. We didn't finally get the address until last week sept 2023!! The warehouse then states they can't fix them and still will not replace the stools but we can pay $25 each stool for a different model which don't match the set we purchased of stools and chairs for our business. Then the sales guy who sold me them Ed said I have to again speak to someone else in the company named Jane the sales manager whiuch was the one who originally gave me the run around (which is the most rude and unprofessional person you could speak to might I add my husband could barely get a word in with her) so once again we are being bounced to someone else with no real solution and they do not stand by their products. This is the worst most unprofessional company I have ever dealt with!! I informed them I will be speaking to our attorney and filing a claim as I have exhausted every avenue to try to fix this situation and keep a good relationship with these people. Do yourself a favor and be careful. The floor models are not what they are sending out. Ed even admitted to us we probably received a bad batch!! Smfh. He then said since I will not take the offer of paying for new stools and taking it as a loss that he will not do anything for us. Absolutely disgusting and disappointing !!

    Broken Chair

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    4 years ago

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    8 months ago

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    3 years ago

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    3 years ago

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    1 year ago

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    Ask the Community - Superior Seating

    Chef Restaurant Supply - Residential kitchen project

    Chef Restaurant Supply

    (35 reviews)

    NoHo

    Was looking for a doughnut cutter. Tried looking for it by calling NY Cake, Sur La Table, and…read moreWillams and Sonoma, but none of them had it in stock. Knew that there were lots of kitchen supply stores in and around LES. So wandered around seeing if stores had the doughnut cutter. Got referred to this place by another store. It was busy and I was able to find the doughnut cutter easily in their well organized shelves. Easy fast transaction with the friendly staff and will definitely be back instead of buying something on Amazon!

    This isn't going to be one of the more comfortable experiences you'll have shopping for kitchen…read moresupplies. The aisles are really narrow and everywhere you look, you'll see merchandise from the floor to the ceiling. In some spots you'll need to suck in that gut to get through,.. this isn't a Williams and Sonoma at all. LOL There also aren't signs pointing out where things are and yes, there may not be prices on anything,.. LOL. Honestly they don't cater to the small time customers like me, but nonetheless their prices will definitely be better than at the previously mentioned merchant. For my visit, I knew what I wanted for my foray into making pizza dough, I needed a container to store my rising dough. I also needed a bunch of squeeze bottles so knew exactly what to ask for. I didn't need much interaction with staff, but I was able to find one staff member who was very helpful pointing me in the right direction for what I needed and finding the cover to the container I was going to buy. I was in and out quickly on a Saturday afternoon so I'd say if you know what you want and are ok with a little less than 5 star service for the price,.. you should be ok.

    Superior Seating - suppliesrestaurant - Updated May 2026

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