Back in July I was fortunate to be invited on the party bus!…read more Too much fun was had by all. Dancing, laughing, music, lights. The driver, Adam C. was amazing!!!! He took such good care of our group of 20+. He even made sure we all got home safely. What a great ride! Super clean, super fun, fun lights and loud music. Who could ask for a better birthday celebration? I highly recommend!! I would post more photos of the inside but I didn't get any without people doing things. So fun! Back in July I was fortunate to be invited on the party bus! Too much fun was had by all. Dancing, laughing, music, lights. The driver, Adam C. was amazing!!!! He took such good care of our group of 20+. He even made sure we all got home safely. What a great ride! Super clean, super fun, fun lights and loud music. Who could ask for a better birthday celebration? I highly recommend!! I would post more photos of the inside but I didn't get any without people doing things. So fun!

If you are thinking of booking with Royal Transportation for any limousine or shuttle services,…read moreDON'T DO IT!! I booked a 32-passenger shuttle with them in January for my daughter's wedding in June. Arrangements were made for pick up and drop offs between two different hotels and the venue. A WEEK BEFORE THE WEDDING, they called to tell me that the shuttle that they booked for me had an engine issue and was no longer available. (NOTE: It was Belmont weekend). They proceeded to say it would not be fixed in time and their only remedy was either an actual yellow school bus, a 3-passenger car or cancellation of the reservation. As we had already communicated to our guests that shuttle service was available, this was beyond unacceptable. Meaghan, who I spoke to was curt, rude and insensitive annd spoke at a very fast pace and just wanted me to decide quickly on one of the options. Needless to say, I had to scramble to find a friend that had a vehicle that could only accommodate 7 people and would have to do multiple trips back and forth. I truly believe there wasn't an issue with the vehicle, they just wanted to book it with another larger party that needed it for Belmont, likely higher fees. They had already gouged me in January on the rate by double charging me due to Belmont. Anyone who can just randomly do that with no regard for the impact on such an important day as a wedding, is in my opinion very unprofessional and shouldn't be in business. They should have tried to obtain a vehicle from somewhere else. A simple apology doesn't cut it in this situation!

We worked with John and Northeast Shuttle Service for our wedding in Germantown, NY. John was very…read moreresponsive and even helped us out when we were in a pinch and needed extra rides due to crazy rain. We recommend working with Northeast Shuttle for your wedding!

Courteous, professional, and amazing. The staff was very helpful and made sure that we were…read morecomfortable. The shuttle was emasculate and the temperature was perfect. I would definitely recommend them to anyone looking for reliable transportation. We were a group of 11 and they were very accommodating.

Out standing service. Highly recommend. Very professional and on time. Have used this service twice.read more

Six of us went for the weekend in Saratoga. Natasha/Alton, the lovely couple who own/operate…read moreUpstate Living Transport, were with us all weekend. We went from the airport to the track, track to restaurants, restaurants to the hotel and back again. They were flexible when we needed them to be, responsive and an overall pleasure to deal with. The cars were all immaculate and the rides were smooth. I highly recommend using them if you need transport in the area.

Gold star!!!! What a pleasure it was to ride with Mother…read moreDaughter Transport Tomeca was awesome, fun to talk with and the TCB was flawless. On time and on the mark! Next time to Albany they are my first call. Rick

The amount you wanted to charge from Saratoga to Albany airport, you're a fraud. What a joke, 3x…read moreUber and taxi fees. Good luck scammers!!!

I have used Today's Limousine services several times in the past few years and they remain a…read morereliable, friendly, flexible and outstanding service. Why would you bother with anyone else when Today's Limousine is so fabulous??

As first time customers our experience was very positive, our driver Ramona was terrific. My…read morehusband and I are frequent travelers and when we do Fly out of Albany Airport and not Logan in (Boston) they will be our go to car service. Highly Recommend! Kaye & Bill Bromley South Glens Falls

My first trip from Albany to JFK a year ago was great. But…read morelast night from JFK to Albany was not that good. I was supposed to be picked up around 6 pm but driver called and said she was ready to pick up around 4. It was good except I had no time to get water or food, and barely managed to change my SIM card to talk to the driver. (Why don't they use WhatsApp which would make it easier for travelers coming from other countries?) It was very hard to find the car. Driver just said "a very big black car" at the passenger pick up. Well, there are ziklinins big black cars at JFK, and very many pick up spots. After several calls (in a very loud and busy outside environment), she finally said lane D. It's a long lane. After I ran back and forth with 2 suitcases (I am 66 and have limited vision in the dark), she said D3. Even that place had several pick up spots. Finally we left JFK close to 6 pm. There were 5 passengers, one of whom spoke very loudly throughout the ride, discussed political issues with the young student from Serbia, shared her opinions etc. I was very uncomfortable. And loud. I did my best to keep my mouth shut, as did the other two women in the van. There was no water, snacks or scheduled toilet breaks. No announcements of seat belts, bathroom breaks etc. There was a small accident (not our driver's fault and no injuries) which caused another delay, and a subsequent loooong and looooud discussion by that same very talkative woman and the young man. By then I was getting a bad headache (hunger, dehydration, jet lag, and all this noise including the driver playing the radio. She never asked if it bothered anybody. After Kingston I moved to the back of the van hoping to get away from the loud passenger and the radio but music was even louder in the back! Also the ride was very loud and bumpy there as well. When we finally stopped at the Albany airport I had another anxious moment because I did not see my backpack with all the luggage. Turned out that the you gman from Serbia grabbed it and placed it on the sidewalk. He meant well, tried to help, but imo, it was the driver:s responsibility to safeguard all the luggage. I will use this service again since there are very few choices to get to JFK, and I do travel a lot, but I wish the company takes notice of these issues and improves drivers' training.

The customer service representative was very helpful and friendly. Answered all my questions. The…read moredriver showed up early and very professional-- open the doors. The vehicle was spotless. The price was excellent considering the level of service that we received. It was a fantastic trip.

Devin was excellent in every way! He presented in a very professional manner with a sparkling clean…read morecar. He offered great and constant communication throughout and was lovely. Thank you, Devin

Devin was recommended by another provider who wasn't available on our requested dates. We were so…read moregrateful for the referral! Devin arrived at our home right on time to take us to JFK. He is a safe driver, with spotless vehicles, but best of all, such a pleasant gentleman to ride with. He also picked us up upon our return to JFK monitoring our flight's arrival and communicating the pickup point. Highly recommend!

This service was the way to get the bride and groom to the reception! The Rolls was so classy, the…read moredriver was personable, on time and the red carpet treatment was just what we were looking for.

Kevin is the best driver in Albany. He will pick you up anywhere and get you to your destination in…read moreno time. Reliable and will always answer his phone! In a town full of expensive cabs, Kevin is the way to go!

I called this Limo company to try and get a quote for my sister's wedding. First of all, horrible…read moreetiquette when they answer the phone as if he couldn't be bothered. Second, the rude staffer insisted I had just called for a quote when I know for a fact I hadn't (I have caller ID for every outgoing and incoming call). Even so, is this how you treat a potential customer?! You're in the customer service industry for a reason. You can't treat the other person on the line with basic respect and courtesy then perhaps you should leave. Told the gentleman I wouldn't be using his services if this is how they treat their customers to which he stated (and I quote) " Fine with me!", then hung up rudely. Please do not use this company...beyond rude!!!

We used this company over the weekend for a party bus and I will never use them again. Firstly, it…read moretook multiple phone calls and e-mails to get a set price and confirmation from the guy (Dan). He also booked another party to be picked up in the time frame I had rented the bus so we were told to cut our time short without any accommodations on their end. At $125 an hour I intended on using the time I paid for. We ordered an 18 passenger bus and there was no way that is the bus we got. We were all squished in and barely had enough room to sit down. The bus driver (Walter) rushed us the whole trip because he needed to pick up another party afterward (again, not our fault) even though we tipped him generously and helped clean up the bus afterward with the garbage bags I had supplied on my own. Overall this experience was very unprofessional and is not worth the headache or the money and left us all very disappointed