Awsome place full of amazing people! The staff and residents are all great and loving folks.read more

Excellent courteous Staff, Awesome personal attention, Dining staff and food is beyond description;…read more for a Retirement Community. It is "home'. when you have no other. An opportunity to meet many close friends for life and enjoying their companionship.

Would NOT recommend Care Manor! Meals were delivered really late (lunch between 1 and 2 p.m. and…read moresupper 6:30 and 7 p.m.), food was always cold, meat was tough and fatty, carrots were rubbery and tasted awful. Don't know why they have a button for patients to call for a nurse to help them when they don't answer the call or come to the room. There were only a couple of the nursing/CNA staff there that were pleasant. All of the other staff were less than pleasant and were snarky when speaking with them. Forget about the weekends as there was a fill-in nurse at the nurses station. She never left the station and was playing games on her phone the entire time. Only one CNA(?) for several patients and saw her once walking down the hallway. The nurses station down in another hall had 4-5 nurses and other staff which were sitting at the nurses station chit chatting and laughing like they were at a get together. Supposedly, all patients are supposed to get a shower twice a week. That never happened. My family member got ONE bedside clean-up the week they were there. My family member was supposed to get physical therapy while there, the whole reason he was there. They barely did any physical therapy! The first 3 days he didn't get any physical therapy. The other days were very minimal. My loved one will NEVER go there again!

My mother was literally screaming in pain and agony in her room, begging for help. She was totally…read moreand completely ignored by the staff. I ended up calling 911 for an ambulance to take her to the emergency room. It was disgraceful. What a terrible environment to have to place a loved on in. I would never recommend this place to anybody.

I have been living at North Park since June 2016. this is my first apartment in quite a while.So…read moreneedless to say I was nervous but the Ladies in the office and the Maintenance staff and Courteous Officer, have been so courteous and always put my mind at ease. I started looking when Ms. Jessica was the Leasing Consultant and now she is Assistant Manager., Well deserved. She has always been attentive even when she didn't quite understand she never gets frustrated with me and I really appreciate that in my life at this time. Ms. Krystal and Ms. Christy are also very helpful.. My neighbors are quiet and friendly. I'm finally at home,. Thank You Sincerely Glamorous(Ms. Dee)

From the owner: When the demands of living in your home require more than you're willing and able to give on your…read moreown, you'll find a welcome home here at NorthPark Village. NorthPark Village Assisted Living & The Cottages @ NorthPark Independent Living are located conveniently between Ozark and Springfield, MO, just 1 mile from the famous Lambert's Restaurant, "Home of the Throwed Rolls". We are only 15 minutes from the major hospitals and other health care facilities in Springfield, and just 30 minutes away from Missouri's family entertainment mecca, Branson and Silver Dollar City. Our community campus has the quiet country charm and beauty of the Ozarks. Our Cottages are nestled around a gorgeous courtyard, complete with a Park-like setting. They are all on the ground level and include a front porch, with beautiful flowers, hummingbird feeders, and even 2 bluebird houses. You'll feel like you're at a Resort when you're with us at NorthPark Village. Our staff is trained in "Spoiling" our residents with our Hometown Hospitality way of life. We pride ourselves in providing excellent care in an intimate setting by well trained caring staff; that allows our residents to thrive. Our community is uniquely positioned towards family challenges with having both levels of care, Assisted & Independent, on the same campus while working hand-in-hand with all of our residents and their families, as their care level changes. Dining is such a focal point of our residents' day...

If I could give negative stars I would. While my Dad was fine there when he was able to change his…read moreown clothes, shower, and walk, as soon as he couldn't, he received zero help whatsoever. Staff never notified me that he suddenly became delirious until he fell and broke his hip, wearing DAYS old dirty clothes. This was caused by a simple UTI which never crossed their mind to check for. Its a common thing known to anyone in the medical field. One thing lead to another and he was sent back to the facility for hospice. Quail Creek only allows hospice companies of THEIR choice. The hospice is only allowed to take readings TWICE a day. They are not allowed to stay, not allowed to give pain medication, not allowed to give physical care, cleaning etc. They are allowed to take him to the funeral home though. Others issues and Quail Creeks response: 1. Patient falling out of the bed. Response: mats on the floor. 2. Not able to give pain meds once an hour. Response: increase dose and decrease when they see him. 3. Not cleaning Patient or checking he is still in bed or hasn't pulled out catheter. Response: changed the topic. 4. Nurse not remembering what the last med was that was given. Response: changed the topic. 5. Never gave Patient wet sponge to moisten lips and mouth. Response: changed the topic. 6. Nurse to busy watching TV to do duties. Response: changed the topic. If you are in the facility for some short term rehab, its prob fine. But if your loved life might experience end of life, be advised they may experience pain and suffering through neglect. And yes, we reported them to the STATE.

Quality of care could be vastly improved! I went in for 10 days of rehab....came out with a blood…read morecloth be cause of the lack of rehab. I would absolutely never recommend this place to anyone!!!

I really think they should clean house at Rolling Hills Nursing Center here in Batesville, Arkansas…read moreand starting with the Admin Katheryn, then the D.O.N Julia and let's not forget Crystal in the front office because all these, only care for the paycheck not the patients. It's sad how old people are treated in this Nursing home. One day I pray these office people end up in a Nursing Home too and I hope their care is just as bad as they have cared for the patients they are responsible for now. This is the worse Nursing Home I have ever saw. I did this work for 9 years and I personally cared for my patients and I just can't see how anyone could mistreat the elderly!

Such a dark situation to get the news that your love one is coming home for hospice. So emotional…read more Just got to move into action. Aero care Showed up around 7 o'clock at night. Such a nice guy Brenton. Took a moment to get to know the dogs and really just listened to us. Set up the bed and show us how to work the oxygen . I even sent him home with some cookies. Attention management give this guy a raise. Just really made us feel At ease . He even prayed with us. five stars.