I'm writing this review because this experience far exceeded my expectations, in short if you are…read moreconsidering a new TRANE AC system they are by far the best choice. Every single person I came in contact with was professional yet down to earth and it was obvious our comfort was more important to them than the associated profit in the transaction. Weber even got us a $200 factory rebate the "other guy" didn't even offer. The communication from WEBER was great and promised times were kept . The installation was "clean" and just plain looked great . The hauled away the old equipment and cleaned up their work areas. In speaking to the installer crew I found all to be related to the family who owns this company, in summary they care about their reputation and treat each client as a friend. As for pricing, they came in $2,240 under for the same TRANE system elsewhere. In short you can't do better than WEBER and I strongly recommend you include them when choosing AC replacement or repair.

Highly recommended! Weber is fast to respond and very communicative. They spent a lot of time with…read moreus to make sure we got the best unit for our needs and we ended up with a much better unit for less money than other quotes we received. You won't find a better company to work with. Fair, knowledgeable and responsive.

I am a retired journeyman A/C mechanic. I don't know of any Union residential companies in town…read morehowever this is a very good company. They are one I will call for a proposal when my A/C system finally gives up.

Beware! Powell Heating & Air is not concerned about their customers and only care about how much…read moremoney they can get from you. I paid almost $7000 in full to them to install a new ac unit in 2025 (a year ago) and I am already having issues with the system. And thats not the alarmingly part. Since my first phone call to them to ask if it's covered under warranty...they have treated me horribly. They charged me $109 to come out to be able to tell me if it's covered under warranty. Then the technician said I'd have to wait to hear from the office. Then when I called the office, she said she had to wait to hear back from the technician. Then I was told that only the technician has the pricin, not the office. Still no word on if the parts are covered under warranty. Then I'm told that the labor will be $226 and I have to pay 1/2 of that upfront before they can order the parts...that now are finally confirmed are under warranty. All of these phones were over a course of over a week. Then I'm told that I can pay $159 for their annual maintenance plan and that would give a discount on the labor for this job. And that if I do, I will be a "preferred customer" so that I am put at the top of list for them to come out a service my ac needs...otherwise I will have to wait longer then other customers, since their "preferred customers" come first. The fact that I just paid them almost $7000 a year ago has nothing to do with it. They clearly do not stand by their paying customers unless of course, you are willing to pay even more to get it. The whole incident has made me realize 2 things. One- Powell Heating & Air is no longer the reputable company they once were. And Two- I should have used Donovan Air instead because they are professional, honest and kind.

They don't respond definitely not for emergency Called 3 in the morning. Call back at 9. We…read morecan come out 4 days later to fix your Ac. Really with the 99 degrees in the house.

My heat pump that is less than 4 years old stopped working for the second time in a month. The tech…read morearrived the same day and promptly diagnosed and fixed the problem. It was already over 80° in the house so I was very pleased with prompt response. Travis, the tech was very knowledgeable and informative. I had contracted with another company with a preventive maintenance agreement and they did the last repair. They will not be doing my maintenance again. I signed up with Genesis for future maintenance because of the overall great service.

This company is professional & reliable. I called them several years ago for an out-of-town…read moreneighbor and they did an excellent big job for a damaged electrical meter. I am so glad I kept their card as I returned home late to a broken breaker. I also sincerely appreciate that I could leave a message late at night and was called back as soon as they opened. It is very efficient that texting is acceptable as I could relay in writing the problem and all my info to Danielle who set up an account and had Rheo out in a few hours. Rheo quickly found the problem which had flashed & left soot all over the wall from an exterior outlet that had not been originally properly fit into the wall. He had to cut the hole larger & then creatively got a double exterior box and refitted it for my outlet, thereby covering the larger hole. This is a detailed review because I sincerely recognise & appreciate good work. That outlet had been flagged by my home inspector 12 years ago & was supposedly repaired before closure. Fortunately I rarely used it. MOST FORTUNATELY ALLSTAR has honest professionals who are genuinely competent in both of my experiences. Rheo was also very kind to explain some questions I had about my panel box. GREAT Job.

We just purchased a house and called these folks to give us an estimate on some electrical work we…read morewanted done. It appears that they had done some work at the house because they had left a magnet business card the main breaker box. The card listed a phone number and said to call or text. Well we texted and did not hear for 24 hours, so I texted again and a few hours later received a reply and agreed on a time to come and see us to asses the work we needed and provide an estimate. The told me they would come Wednesday afternoon. at 3pm we texted them to find out what time they planned on coming, and no reply. And a NO SHOW. No show to an appointment and no followup. This is not the way to do business.

My hot water pipe burst.i sought 3 plumbing services.two suggested to change my whole heating pipe…read moresystem that will cost me between $12-15k. Rick of Artic air had more reasonable evaluation and estimate to repair of the bursted heating pipe . I gave them the job. The follow up was excellent.

I had my A/C serviced today after 2 appointment cancellations. Both previous appointments were do…read moreto "no technicians " available. The 4 star is because the technician that serviced my air conditioner was awesome! It would have been lower based on the appointment issues. Travis saved the day! Travis called before he showed up, was right on time and highly professional. I hope he continues to be my service provider in the future. Phillippe Lieurance

Once again, amazing service. Kevin and Shawn did a great job with my camera installation's. I…read morehighly recommend this company (Kevin) for their professionalism, value and quality of work. Thank you guys!

on time, professional, courteous, clean, considerate of my furnishing when installing a high…read moreceiling chandelier. Kevin was great to work with a true asset for smith electric. I won't be calling anyone else for my jobs. highly recommend

I called to get a quote on a few lights I needed installed and a quote for a 50 AMP outlet for our…read moreRV. The owner himself came by and basically gave me a round about quote and said what the per hour rate was and my list was RV outlet, 4 outside outlets, 4 light changes, an outdoor plug in at the back of the patio that did not work needed troubleshooting etc. He basically said he would have 2 people here for all day and gave me the price for the 2 men all day. The 2 electricians showed up when they said they would and finished quicker than the whole day and only billed me for the 6 hours that they were here. Honest company, great work, happy with every aspect of this company. Will 100% use them in the future for sure.

I had a scheduled appointment to check an issue I thought I might have, the two gentlemen arrived…read moreon time and I informed them of what my issues are as told by another electrical repairman from Jacksonville base a/c contractor(?) who's sideline are plumbing and (electrical what a joke) and probably A/C). The two men from Thibaults Electrical Service promptly to work and found NO ISSUES that I was faultlessly informed of by Jacksonville company person.They completely check our home's wiring system and my large work shop. and asked If we needed any thing else. By getting Thibaults Electrical service the cost of the service was a very nominal charge compared to the 4500.00 dollars the jerk from the Jacksonville service tried to talk my wife and I into.He was trying to rip us off in other word. FOLKS IF YOU ARE IN NEED OF AN ELECTRIC SERVICE STAY HOME AND CALL THIBAULT THEY WILW TREAT YOU RIGHT.LIKE GUS CRAIG USE TO SAY ILL BE LAST ONE TO LET YOU DOWN. Eugene Taylor

When I needed my two A/C systems relocated and up and running, Matt was the Right person to due the…read morejob. Matt will always do the right thing for you, Always!! Excellent service, pricing and an excellent a/c and heating mechanic. If you are having any a/c or heating issues call Matt you won't be disappointed.

Matt did an amazing job!!! He was polite respectful no nonsense kind of guy! I was a little…read moreconcerned at first, He was much lower than the Big companies, I got a top of the Line Trane system For 1500 less than the competitors Goodman system. Definitely recommend