Went well no problems had everything we needed happy with unit customer service is goodread more

To repond back to your false narrative. No your staff did not in fact contact me multiple times in…read moreregards to this matter till it was to late and nothing could apparently be done for me after I was given false information for contact to of had handled the situation sooner had I known. No calls were made whatsoever till I reached out to come to find out the disturbing news of the bow situation I'm in. Mind you all this while I was getting spoken to very fouly and unprofessional by your so called staff that sit there on their phones all day. So no don't try to make others on here believe you guys did your job and appropriately at that just to save your guys asses and look good. PEOPLE PLEASE BEWARE OF THIS INCONSIDERATE COMPANY. Staff including the owner apparently have no sense of accurate direction when it comes to handling a business with any customer services issues

I wanted to work with local and they are local. On time and awesome to work with. Will be calling…read morethem again.

I am so happy to be able to store all my trucks at Superior …read more I am there because patty is awesome she has great customer service also she always answer the phone and answer all my questions 5 star for patty!!!

I had a storage unit and upon leaving i noticed that there was some items missing from my unit . i…read morehad purchased the theft insurance from them but they would not cover it because there was not a broken lock at the unit. So no evidence of a break in. that doesn't change the fact that my air conditioner, chainsaw and air compressor were gone . The police report didn't help and their cameras were not working at the time . I had already left a one star review but it seems to have disappeared like my items

I've been using this storage units for a few years now and always get great service from here…read more They have someone in the office all day to help you out. If you need propane they sell it here as well

These folks are very easy to deal with... Eddie the manager is awesome. The facility is very clean…read moreand well maintained. It is close enough to Uark to be convenient to store dorm room furniture.

I stored my RV there for 10 months. I went to get it August 22. The catalytic converter had been…read morecut out. Eddy seemed indifferent. He said that their fence had blown down in April, 4 months ago. He was also rude to the tow company employee. Other vehicles also lost their catalytic converters. Eddy did not seem surprised. There is no security there.

Inquired online and got a phone call within 15-20 minutes. Amazing service and quick responses from…read moreBen today! Got to see the unit beforehand and got to sign up quickly and easily. Would highly recommend this storage service. It's very clean, very nice, as well as great value for what you're getting.

This place is Incredible!!! By far the most modern, secure, and clean facility in Springdale. The…read morequality of staff and customer service is off the charts. They also give you free access to their Starbucks coffee bar, business center, conference room, and box truck with your storage unit rental. The prices are an amazing value. I don't know how they are able to offer this level of service and amenities for such a reasonable price. I will be a lifetime customer!

Kyle and Mason arrived on time, worked quickly to remove our used moving boxes and other furniture…read moreitems. Made the process so much easier and more convenient for our moving logistics. I also want to give a big thanks and shout out to Asa and Cameron who helped us unpack. They were fun to work with and saved us a lot of time! We will definitely be a repeat customer!

When you make an appointment, SHOW up! You didn't text that you were delayed or anything else. We…read morefound another service that fulfilled their appointment...

This is a great facility, a hidden GEM. The new owner/manager has replaced the previous management…read moredue to a lack of proper attention to the property. They are constantly upgrading the property and have taken steps to greatly improve security. The report of BREAK-IN's and lack of security are OLD and have been VASTLY OVERSTATED, this was a problem in the whole area, not just this facility. If you are in the market for a Climate Controlled Storage unit, a Drive Up unit or a Parking Space in the area, stop in and see for yourself why this would be the right place to store your car, boat or personal belongings. And the best part is that they will not raise your rates after 3 months like the other places. They guarantee rates for a full year on most units. AND if needed, they have 10' x 20' units that have access on each side to pull right thru, or get to your stored items. Very Convenient!!

The police report states; THERE HAVE BEEN A STRING OF BREAK IN'S…read more (beware No security here) at Springdale Self Storage in Springdale Arkansas & This facility has not let their customers know this fact??!!??!! I was a victim of this horrible travesty and suffered great losses, with over 3 generations of collectibles (both sentimental & much very valuable). I was told by the police after reporting the incident that this break-in ongoing problem has been occurring constantly for some time Now, I am deeply disappointed that this storage facility Did Not contact me to have a Choice to remove my valuables when ownership Knew that this was going on!! This a very problematic way of doing business especially as I have learned it was done from the Inside (as my locks on my unit were still in tact) I have learned that there is a huge open gaps above the walls on both sides of the insides of the unit, also doors are not locked, just to name a few problems this storage facility has not addressed. These are just a few unsecured areas of this very unsafe facility, I do not recommend this storage facility and I am am especially disappointed in the lack of response (None) from Springdale Self Storage, the greed of this way of doing business is incredible.No Security. I also sent correspondence to the absolute management physical office (the management of this springdale facility) and was given no response. I am Not a customer any longer.........