Superior Storage - 8th Street

BEWARE!!!! Unit rented at 503 S Rainbow in Bentonville, arrived today and the garage door to our…read moreunit is jammed. We were unable to open it! Called the 800 number and they told us NO ONE WORKS ON THE WEEKEND...WE ARE UNABLE TO SEND SOMEONE OUT TO HELP YOU!! What? This customer service is HORRIBLE! Who runs a business like this? We DO NOT recommend using any SpareBox facility as they do not help their customers! So completely unprofessional & unacceptable!

This company took over the Pleasant Grove Self Storage at this location. There was not much fanfare…read moreto let existing tenants know of this change, and what a change it was. No longer any friendly faces here as there are no people at this location. They went to a personless self-service kiosk model. This means no one is there to help you with questions or concerns. No one is there to monitor and manage the units - this feels like a safety and security risk for the belongings of the tenants. To top this off, there is no customer service to speak of. Sure, there's a contact number and email form but any responses you get are unhelpful canned replies at best and ignored at worst. Recently, I inquired about the return of my deposit on a unit that I had with the previous owner and was essentially ignored and told that I was SOL and to contact the other company. This is not possible as they do not exist and ceased to upon the transition. Further requests were ignored or told that they can't and won't help despite having taken on the assets and debts from the acquisition. I looked into the BBB and their local entries are not there - shocker. Looking at their entries in other states, the negative trend continues with reports of this company selling off tenants belongings even with a valid and ongoing contract. I definitely do not recommend this place. Avoid it at all costs and go elsewhere that actually has people that can be interacted with, held accountable with, and have real connections with.

Arkansas Self Storage

4.0

(4 reviews)

I had the best experience getting settled with a climate controlled storage unit at Arkansas…read moreSelf-Storage in Lowell! The facilities are safe, well-lit, and clean. Carla was nothing but helpful and sweet. I will definitely be recommending this facility for self-storage in NWA!

Not only are they courteous, efficient and helpful but their facilities are immaculate. I have…read morenever seen such a clean and well maintained storage facility. The staff is beyond nice -they are thoughtful and considerate. I cannot recommend Arkansas storage more!

Pleasant Grove Self Storage

1.0

After almost 20 years of being a loyal tenant here, I was fairly shocked when I received a rent…read moreincrease notice of almost 40%. Last year, my rent went from $55 to $65, which I was fine, being that had been my rent for most of my time. However, last week, I got a notice that it would be going from $65 to $90. This is not only outrageous, but also not aligned with current rates in the area. With one phone call, I found a similarly sized unit for $70 per month, 5 miles down the road. I expressed my sentiment to management earlier this week and tried to be reasonable, explaining I would probably need that unit for another 6 months. Their response was that this was a "corporate decision and out of their hands." I was also transparent that if this was in fact the decision, then I will be moving out and also leaving negative reviews. It's unfortunate that it had to come this, but this has been quite the negative experience.

From the owner: Pleasant Grove Self Storage offers climate controlled solutions for vendor storage and overstock…read moreinventory storage, RV storage, boat storage, auto storage and personal storage. Our facility has 24-hour surveillance. Our tenants have gate access from 6am -10pm 7 days a week. Our larger spaces have electricity, along with individual security-monitored doors, and complimentary use of our business services in our onsite office. For your convenience our facility is accessible seven days a week 365 days a year.

Snapbox Self-Storage

1.0

I rented a 10x10 unit two weeks ago for our moving needs. For a week, we moved boxes and other…read morethings in. On Saturday, my husband and I went to the unit and as soon as we pushed up the door, the latch fell off. This meant there was no way to secure the unit and our belongings inside. Since the website said there was onsite support on Saturday, I walked to the front office. The woman living there (not an employee) said she couldn't help but I could "call Donald in Bentonville." Unfortunately she did not know what number Donald could be reached at. I called the "support" number I was given, which was an answering service that never answered, not even to let me leave a voicemail. Since my paperwork said I could also text this number, I did, and no response. Since our belongings could not be locked up, my husband did a temp fix to make the latch and lock appear to be all right. We spent the rest of our Saturday securing another unit at a different company and moving all over our property to the new location. While we were doing all this extra work, I sent an email to the "support" address. I didn't expect a response, and naturally, didn't get one. When my husband and I went in Monday morning to cancel the rental, Donald was in the office. He said he had read my email, but since I had said in the email that I wanted to cancel, he didn't bother responding and "thought I'd just wait until you showed up." (Apparently he didn't think it was worth it to try to save a customer by responding immediately.) Donald apologized, but took no personal responsibility and instead blamed the owners, complained that they don't listen to him, and brushed off my husband's suggestions (a contractor with 50 years of construction expertise) on how to make sure a latch stays attached to a door that is constantly being opened and shut. Once we had our cancellation confirmation, Donald offered us another unit at one of the other facilities he manages. I couldn't believe the gall he had to think that we would want to keep doing business with this company, but I was also frustrated that he didn't mention this until after everything was over. Had he offered us a unit at the other location (which was actually closer to where we are moving) when I sent him the email on Saturday, I might have been tempted to remain a paying client because he cared enough to try to save the sale. I'd also like to mention the mess that has collected around the units toward the back of the facility. We had to sweep away small limbs, rocks and pick up trash that was scattered all over the drive-up area when we originally moved in. In all, the absolute worst and most unprofessional experience I have ever had at a storage facility. Update: Four hours after I posted this review, I received a call from someone who said he was an employee of Snapbox who said "I see you called us on Saturday," and then just waited for me to explain myself. I told him I had already cancelled the rental and hung up.

Rented a unit online for the online price of $13 a month with 1 month free. After 2 months of…read morepaying the $13 I got an email that they were raising the rent to $60 a month. Took a full day to actually be able to talk to a person regarding the email. They stated that in the lease it is a month to month price and it can be adjusted at anytime. Be AWARE of the online price....They only give that to you to get you in the door for a good price and then jack it up immediately. Waste of time and $35 admin fee they charged at the beginning. STAY AWAY.

TK’s Moving & Delivery Services

(4 reviews)

TK's Moving & Delivery Services packed my apartment, moved me from Little Rock to Fayetteville, and…read morethen placed all my items in my new home all in one day. They were courteous, professional, and worked at warp speed. The price was fair and worth every penny. My experience was a positive one and I highly recommend them.

TKs Moving Service provided a fair quote for services. The moving team arrived on time, made sure…read moreitems were secure before loading and overall I was pleased. I would use their services again and would refer them to my friends and family.

K and C Enterprise

Kenny was very accommodating and helpful for our special situation. We really appreciated it and…read morewould call them again.

We had a moving emergency. We had to get three very large pieces of furniture to move in 24 hours…read more The furniture was expensive and sentimental, as it belonged to my grandmother. Kenny took the greatest care with our stuff, moved it within our time frame and was incredibly friendly and professional. We will definitely use him again.

Right Hand Man Moving

I would totally recommend Cameron and his crew for all your moving needs. they were experienced,…read morecourteous, fast and handled everything with care. Awesome service and I'd definitely use them again. Rita

From the owner: At Right Hand Man Moving, we know that moving can feel overwhelming-but it doesn't have to be. As a…read morefamily-owned, insured moving company based right here in Centerton, we're committed to making your move smooth, stress-free, and maybe even a little enjoyable. Whether you're heading across town or across the state, we show up ready to work with transparency, care, and a whole lot of hustle.

Express Clean Up Pro

(9 reviews)

Fast and friendly service. Quick scheduling and communication. Easily moved my couch down 3 flights…read moreof stairs.

Extremely please. Very quick to reply. Very fair rates, professional and fast on service. Would…read morerecommend to anyone.

Junk King Northwest Arkansas

Very pleased with this service. Easy to schedule, punctual, eta confirmation via txt and…read morereasonable rates!

Fast response from time of call to get a quote to when they did the job ! They were reasonably…read morepriced & very quick & efficient. If you need junk cleaned up fast & efficiently don't hesitate to use them ! Thank you for your services.

One Minute Away Junk Hauling

Came the same day we got the quote. Very reasonable price and will use again when needed!!read more

Excellent service and fair prices. Showed when scheduled and very polite and fast. Thanksread more

Brads Hual Off and Junk Removal

BEST of Rogers, Arkansas Restaurants near Superior Storage - 8th Street

Great Service and great value. I needed the remnants of a demolished wood deck and some concrete…read moreremoved from my property. I called Brad. Left a message. He returned my call right away. I told what I needed to have hauled away. He gave me a ball park cost. I agreed and he was at my house doing the job within a couple of hours of my initial phone call. He is a very nice and respectful young man who got the job accomplished quickly, safely and at a very reasonable price. I''ll have another need for his hauling services in the future and will not hesitate to call Brad.

From the owner: We are a fast and friendly service that is local to NWA. I have been in this type of business for…read moreover 5years! We offer a bunch of services! - Junk removal -We do same day booking! -Trailer and roll off rentals. - Donation drop offs - Store and office space clear outs/ removals -Rental apartment or houses clean outs -single item pickups Call us today and we will get you scheduled!

Patriot Fencing

4.0

(4 reviews)

Super nice guy. HORRIBLE quality work…read more Has made commitments to fix issues such as: 1. Non galvanized nails being used on fence causing black streaking on my upgraded cedar wood. 2. Lack of nails. Some planks have 4 nails total, some have five some have all. Just horrible attention to detail 3. Latches on gates do not work properly. Leading to being kicked in or out of yard. Dogs have got out because of latches not latching 4. Paid them to paint fence and existing deck and there was so much overspray on my brand new concrete and house I had to hire someone to remove. The price is good but you definitely get what you pay for!

Elijah was very helpful, friendly, and enthusiastic from start to finish. He helped repair my…read morefence, painting, and deck work, and he clearly knows what he's doing. He took the time to explain everything, gave me the best options, and made helpful suggestions that fit my needs and budget. His work was professional, detailed, and done with care. He was always respectful, easy to talk to, and made the whole process stress-free. I truly appreciated his honesty and positive attitude. I highly recommend Elijah to anyone looking for quality work and someone they can trust to get the job done right.

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Kathy G.

10 years ago

what a great facility!!!! We are adding on to supply the demand. Patty is awesome!

Edgar A.

8 years ago

Great customer service. Patty is very friendly. Best storage in NWA.

Superior Storage - 8th Street - selfstorage - Updated July 2026

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Jimani Self Storage

4.5

I have stored stuff multiple times in several states and have been a vendor to west coast storage…read morefacilities. I am a customer here and will be for a time to come. This place rules and is one of the best I have seen. The facility is well designed, drains well in the winter storms, and is exceptionally well kept. The staff is amazing and they always are smiling. Not to mention they have the cheapest prices in town. For us the biggest benefit is location, location, location. My wife and I love to ride the local bike trails. We were able to free up a ton of room at our house by moving our bikes to Jimani. Now when we want to ride, we drive a mile to the storage and park in the secure facility, and get our bikes. Jimani is located on the bike path trailheads. This means taking my family to our favorite local bike paths which go everywhere and never have to deal with cars and traffic. It brings me peace of mind knowing we can ride together safely and for these reasons I highly recommend Jimani Self Storage.

I started with a small unit to try them out, and ended up renting more than one unit. They are…read morealways pleasant to talk to and work with, and they helped me on more than one occasion with finding the best unit for what I needed. Very friendly service, and quick to answer questions and get back with me. I always felt treated like a person, never as a number as had been my experience with a different storage facility. I Like the security and someone is always there during business hours. Great people to work with, I highly recommend this storage facility. Would still be using them if I lived in the area.

Modern Storage Bentonville

4.0

(8 reviews)

Went well no problems had everything we needed happy with unit customer service is goodread more

To repond back to your false narrative. No your staff did not in fact contact me multiple times in…read moreregards to this matter till it was to late and nothing could apparently be done for me after I was given false information for contact to of had handled the situation sooner had I known. No calls were made whatsoever till I reached out to come to find out the disturbing news of the bow situation I'm in. Mind you all this while I was getting spoken to very fouly and unprofessional by your so called staff that sit there on their phones all day. So no don't try to make others on here believe you guys did your job and appropriately at that just to save your guys asses and look good. PEOPLE PLEASE BEWARE OF THIS INCONSIDERATE COMPANY. Staff including the owner apparently have no sense of accurate direction when it comes to handling a business with any customer services issues

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RazorBox Storage

3.7

We have used this storage facility for almost 2 years for indoor and outdoor storage as well as a…read moreparking space for our RV. The staff are fantastic, the units are clean and the facility is tidy and well kept. We will, however, be moving all of our items to a different storage facility as Razorbox has chosen to "incrementally increase" their fees by 80% !!! That is not an incremental increase. That is extortion! Their expectation is that no one will want to go through the hassle of moving all their items from one storage facility to another and will just pay the exorbitant increase. They are incorrect!

Great customer service. Super pricing and top notch facility. Couldn't ask for a better experience.read more

Superior Storage - Robinson Ave

4.7

Grant is a kind and efficient manager. I had a problem with my first unit. So Grant checked it out…read moreand didn't hesitate at all. Got me into a different unit- no more issues. This is a newer facility and has plenty of space for cars and stuff while loading and unloading.

I used this storage place a while back. Great customer service and friendly people here. I liked…read morehow there's camaras all around this place. Makes you feel good that your personal stuff is being watched. Only reason I left was I moved further away from here if it wasn't for that I'd still be storing stuff here!!!

Superior Storage - Walton Blvd

3.7

Very helpful. I use their U-Haul services. Jewel and Rick in particular are always extremely…read morehelpful. Discuss what you are seeking to accomplish. if you need extra miles / days on equipment they may contribute a little extra at no extra charge. They are very helpful and are great guides if you are uncertain about anything related to U-Haul needs.

Jewell and Rick are the best to work with. Customer service plus! I recommend this place for all…read moreyour Uhaul needs.

American Self Storage

3.0

They are now called Blue Sky, they were bought out by a larger company. Please do your research…read morebefore just believing what reviews they allow you to see. Blue Sky has raised our rent 4 times since they took over. From Sabra District Manager: "I do want to make you aware that it is standard for all tenants to receive rate increases every 6-9 months." She explained it is out of her hands. But if we all complain about this, it can be changed... I even contacted BBB and encourage you to do the same.

Today is #ThankYouThursday! And I can't tell you in enough words how thankful my husband & I are…read morefor American Storage in Siloam Springs and for the sweet couple that runs and manages it, 7 days a week. CJ & Lloyd are the managers at American Storage. They are two of the most beautiful souls we've meet since moving here to Siloam. Every storage facility in town was completely full before & when we got here, so we put our names on the list at every storage facility in town. American storage was the only business that called us back. We needed multiple storage units and Lloyd & CJ were diligent working with us so that we could bring all of our things to Siloam. American Storage has a variety of unit sizes. They also have units that are climate controlled. RV, Boat & Trailer storage is also available. PRICING; prices for units are average for this area. SECURITY; American Storage is completely gated with cameras throughout the facility. 24/7 On site, live in management that also patrols facility. There's 1 keyed in & gated entry at management making it secure. SERVICE; Lloyd & CJ are friendly & always have great big smiles for you. They truly will work with getting your storage needs met, because they know moving & storing is stressful. So BROVO to LLOYD & CJ

Modern Storage Springdale

Inquired online and got a phone call within 15-20 minutes. Amazing service and quick responses from…read moreBen today! Got to see the unit beforehand and got to sign up quickly and easily. Would highly recommend this storage service. It's very clean, very nice, as well as great value for what you're getting.

This place is Incredible!!! By far the most modern, secure, and clean facility in Springdale. The…read morequality of staff and customer service is off the charts. They also give you free access to their Starbucks coffee bar, business center, conference room, and box truck with your storage unit rental. The prices are an amazing value. I don't know how they are able to offer this level of service and amenities for such a reasonable price. I will be a lifetime customer!

Superior Storage - Centerton

4.3

(6 reviews)

Seemed like a good deal when we began leasing our 10x10 unit 2 years ago. Rent steadily increased…read more2 times annually which brings us to the current rate of $165 per month. Guess they are hoping you won't go to the trouble of relocating. They guessed wrong.

We were seeking RV storage located near our neighborhood and we found Mike and superior storage in…read morecenterton. This is a nice, clean, well-maintained and very conveniently located storage facility. Mike was incredibly friendly and responsive and had great follow up. He took the time to show us the options for storage and the prices were reasonable. We are happy new customers. Thanks Mike!

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