This is Very rude and unorganized business. In front of you they saying one way, but they act a…read moredifferent way to avoid their responsibility. There is always and excuses on their lack of responsibility. I am no longer have service with them but we have few paperwork of my business tax return last 7 years on their files and email them , call them many times to request the transcript to my new CPA, they had not replied until I came to their office after 2 months request Docs , and one of their employee schedule working told me she didn't know anything, I ask her leave a note, she said " I don't know ", I ask her if she share station at this company and she said yes . That is very ridiculous cause she did helped me last time for download my statement for my business tax preparation the past 7 years. I asked her third time if I can leave the note for Diem Phuong and she finally said OK. That is very rude and unprofessional. Not recommend this accounting and tax services with EFAS EDEN!

I usually never do a review, but the service I recently got was way beyond disrespectful that I had…read moreto share. There is a reason why people ask a question. It's because they don't know and you're there to help them understand the concerns they might have. You don't raise your voice and respond to a client with question on top of their question. If I knew the answer, I wouldn't be asking you in the first place. Diem Phng and other staff in Eden Financial and Accounting Services are very rude. I will never recommend them to anyone. Not worth your time to deal with people who are not helpful and inconsiderate.

This place is the best of the best. They are honest, knowledgable, and prompt. I mainly dealt with…read moreMadina Mojadidi. She is the office manager that gets-things-done! I called in in need of my payroll taxes reduced as I knew I was paying too much per paycheck. I was booked for an appointment super quick., Madina realized I'm in Maryland and opted to do a virtual meeting. She actually gave me a great discount and the price was way below what I thought I would pay. They advised it would be $55 for 15 mins. They stuck to exactly what they promised. In addition, I had quite a few follow-up questions and some adjustments had to be made after my initial virtual meeting. They didn't inconvenience me by making me meet again, Madina got things taken care of and only called me to advise that my questions were resolved. She offered to meet again for free if I wanted to speak to the CPA again. I was not ever charged for additional work or time to re-review the questions I had. They fixed every single concern/issue. My payroll taxes are now reduced. I'm thrilled and grateful for the outcome of using this CPA company.The best part, Madina did it with the most gracious and kind attitude. Kindness is for sure her super power. I would recommend this company 10 times over! If you're thinking about using this company, reach out to Madina!!! She will get you taken care of promptly, kindly, and handle all of your needs/concerns without missing a beat.

During my first appointment with Make my Day I was met initially with an the CPA's assistant who…read moretook all my forms (which they had asked for) and talked to me for some time. This was weird because over the phone the appointment was said to be made with the CPA herself. So just be sure when you make an appointment that you know who it's with and what will occur. The assistant after looking at all my tax papers gave me a quote for $350- 375, then a quote for $450- 475, then a quote for $550- 575, then was told that I would you would need to charge by the hour to look at one thing. I'm a small business owner, and they advertise specializing in small bushiness, so I'm not really understanding that why I would need to pay her to research something like that. For each increase in price I was told that it was because she didn't notice that my taxes would require "additional work" in certain areas. She gave me the first quote after looking at all of my papers and no new information was provided the first quote to the then open ended quote of apparently I'm guessing $550 + hourly, but we don't know how many hours? Not a great way to run a business in my opinion. I liked the CPA but when it comes down to it they're going to have to run their business like a business- they can't increase the price 4 times during a meeting. They should be able to read the forms, ask some questions, give an estimate. (Edit: I don't have a ton of "issues" as the buisness owner below says, I'm just a small business owner. In fact the first increase was because "they didn't know they needed a schedule c" even I know that and I wasn't pressuring them for a quick estimate, I was happy to answer any questions). Also, the office setting is not professional. It has a really bare bones feeling. We met in the lobby (I would a private setting) and sofa was super uncomfortable, painfully so. They say that people can come in and DIY taxes with someone helping to answer questions but the little cubicles were totally empty while I was in the office- probably because this DIY area had absolutely nothing to offer- they didn't even have coffee! How can someone focus on taxes without coffee!!? (Edit: yes I brought the end of my coffee at first but did need more and didn't know they had any- I couldn't see it, I did look for it).

Pro: clean environment, friendly staff, low cost to do taxes, lottery machine…read more Con: Doesn't accept credit card. Was introduced to this establishment by my parents who been using professional income Tax services for years to do there taxes. The store is kinda small but very clean. They also do have a lottery scratch off machine for scratch off ticket if that your fancy. Upon enter I was greeted by a staff worker and some questions they ask right off the bat is have you filed your taxes with us before, do you do crypto trading, and do you have Obamacare. Then take get a copy of your driver license and they start the tax process. After they enter your tax info into the computer they will tell you have much federal and state tax refund you get, then ask if you would like direct deposit or a mail check if you qualify for a refund. I would highly recommend you bring a check book with your routing info to receive your money faster. The cost of service for my W2 was 60 dollar. The staff here can speak English and Vietnamese. They even have me a nice bag for free upon completion of my taxes. All in all, I good place to do your taxes and never had an issue with them

a terrible place for filing tax three of people I know that…read morehas Audit by this office Thao not helping you if you has your Audit she file as customer wish and she would not provided her knowledge about tax to you she file as the way customers want and whatever happens to her customers she does not care worse place for filing tax do not come here

I've been working with Mike for a few years now, and he's always been responsive, efficient, and…read morereliable. He makes the process quick and easy, and I really appreciate how thorough he is. He even helped me resolve an issue that came up from a mistake made by a previous tax preparer, which saved me a lot of stress. Highly recommend!

The front page of this firm's website clearly states that you can schedule a *free* consultation,…read moreclicking through the website to see what times are available. Which I did for an in-person time several days out, and got a confirmation email back. Nowhere was I required to enter detailed background information. A couple hours before the The front page of this firm's website clearly states that you can schedule a *free* consultation, clicking through the website to see what times are available. Which I did for an in-person time several days out, and got a confirmation email back. Nowhere was I required to enter detailed background information. A couple hours before the meeting, I got an email saying I could only do a 15-minute phone call. I further got a phone call about two hours before the meeting from Mike Davidow. He was abrasive on the phone, and stated their consultation fee was $400 for half an hour. He kept speaking over me and complained. All poor service. Suggest they start by improving their website and not yelling at people over the phone. Don't recommend this firm.

I am so thankful for Amadita's it's tax service!!!! Even though I barley speak Spanish they have…read moretwo people in the office that do speak English. They helped me and I mean by a lot especially during covid. My mom is an er physician and I'm a medical assistant and we were quarantined since she has been back which is 3 days now. They helped me by doing everything over the phone. I went last year for my taxes which was referred to me by my friend and from now on I will keep going to them. The customer service is on point and I couldn't ask for a better tax service. They are the tax people to go to and I will keep using them. Thank you Amadita's you guys are amazing!!!!!

This place was recommended by parents. I will not be doing my taxes here again they are rude and…read moreOVERPRICED. i lost a copy of my taxes and they were unhelpful. The guy at the phone was rude and wanted to charge a fee to print the form again. I would rather use another tax service. The take advantage of the hispanic community!!!

Excellent service, professional and friendly. They answer all your questions with kindness and…read morecourtesy. I would recommend them one hundred percent.

Wonderful customer service! Both spanish and English! It does get a bit hot tho in here during the…read moresummer time!