I have used Gary's Small engine repair for years now. They are my go to guys for all of my…read moreequipment around my ranch. From lawn mower, tractor, snowblower, chainsaw and whatever else i have with a small engine. They are great! Always willing to help with my dumb questions. They are friendly efficient and fair pricing. I always enjoy the interaction and I can't recommend this shop enough. Great small business that I happily support.

Excellent customer service and workmanship. I'm a full-time RVer, who managed to snap both pull…read morecords on my portable Honda gennies. It being August, they're a must-have for running the AC. I had a planned 3-day stop in nearby Redmond, so searched DDG for 'small engine repair' in Bend. I did a walk-in at mid-day on Mon and explained my situation. I was promised both units back by Wed, but instead, I rcvd a msg later that very afternoon letting me know they were ready. In addition to the requested work, they also performed much-needed oil changes. In summary, the shop may be a bit hard to locate, but the price and workmanship were well worth the trip. Highly recommend!

My old Yanmar tractor needed servicing and repair and I just couldn't do the work any more. I'd…read moreheard these folks were good and that's putting it mildly. Zane was a pleasure to work with and now my tractor's in top shape. I'll be back next year for my annual service. I really appreciate kind, professional, knowledgeable, people.

I took a reel in to have it serviced. It was in bad shape and dirty. It did not take long for Bob…read moreto service it and when I picked it up it looked and felt like new. His prices are not bad either. It is worth it to take your reels/rods/downriggers/electric trolling motors in to have him service them.

I've rented from here multiple times and these guys are awesome! I contemplated buying another mini…read moreexcavator, but for the price that they rent them, it doesn't even make sense to purchase. All their equipment is like new, never had an issue with anything. Even the trailers are like new. They were flexible with me on return times, hours, just the best place I've ever used for my construction company.

Rented a Bobcat with auger to drill fence post holes twice! The first time they had to come out…read moreand replace the machine because it would stop digging. Then 3 weeks later we rented one and again it stopped digging. Called Jordan to have him bring another machine. He offered a completely different walk behind machine that couldn't do all the things we needed to do. Called again and no answer, next day called and texted and no answer again. Third day finally got a answer when I said come get this POS. They charged me for the whole weekend and I only was able to use the bobcat for 6 hours after paying $500.00 for 3 days!! I had over 100 holes to dig and we got a total of 6 done! Sad! What a ripoff!! Never again, bad customer service and terrible equipment. Their excuse was WE didn't know how to run it! LMBO. My operator is a certified heavy equipment operator for over 20 years and runs equipment including a Bobcats everyday for a heavy equipment company everyday as his line of work!

They were very helpful. My chainsaw was 30 years old and they couldn't get some parts as they were…read moreout of production. They fixed it good enough to run and only charged the minimum price, even though they spent a lot of time.

Really went out of their way to get me going. Helped me find a piece for my mower…read more Thanks!

We had a partial move of our home furnishings to our new home a few miles away. The Higher Ground…read morecrew did an outstanding job protecting all our belongings, punctual, very cordial and professional. I would highly recommend them and would not hesitate to use them on our next move.

I needed a piano moved recently and had to coordinate it all from fast away. Ruby was so helpful,…read morepatient and compassionate of the circumstances. The move itself was a breeze. The place it was delivered was so impressed with the efficiency and attention to detail. I would highly recommend you call Ruby For your moving questions, more questions and then getting the job set. The value was very fair too. Gail

DO NOT TRUST GARY PERKINS…read more I can't believe I have to write this review again, but here we are. I've dealt with a lot of terrible customer service in my life, but Gary Perkins, the new owner of Waddell Electric, takes the cake. We ordered a 5hp irrigation pump, only for Gary to decide, without consulting us, that we didn't need it and gave us a 3hp pump instead. The pump didn't work properly, and after confirming with several professionals that it was the pump's fault, Waddell refused to even look at it. When we uninstalled it and took it back to Waddell, their excuse? Helping us would get them fired. Apparently, Gary runs the place like a tyrant and threatened to fire the staff if any of them help us, so we were immediately kicked out of the store before any of them even laid eyes on the defective pump. But here's the part that takes this whole mess to a new level: Gary had the nerve to offer us a refund on the condition that we delete our bad reviews. In an effort to get our money back, we agreed and took the reviews down. And guess what? Once the reviews were gone, so was his offer. He completely refused to give us the refund he promised. What kind of shady, dishonest business tactic is that? It worked out for him though, he got us to delete our reviews and then got to keep our money too. So here I am, writing this review again, but this time it's not coming down unless Gary steps down and someone who actually knows how to run a business takes over. Waddell Electric was once a reliable company, but Gary Perkins has turned it into a nightmare. We have trusted Waddell with all of our pump needs for almost 30 years now, but Gary doesn't care about any of that, or any of his customers either. I strongly advise everyone to take their business elsewhere. As long as Gary is in charge, expect nothing but dishonesty, arrogance, and zero customer service. If you're lucky, like us, you might even get kicked out of the store should you ask for help.

I took in an old electric motor to see if it could be made to operate again. It was long out of…read moreproduction, and had a unique design that couldn't be replicated in any economic way. This shop wasn't able to repair it I got curious, did some research, bought some parts and rebuilt it myself! Good to go!!

Update after first posting the below review. Contacted by the business owner who apologized for the…read moremix up. He offered to make things right which was very professional and appreciated. I'd already taken care of the issue though. As I stated in the original review, all my contacts with any employee of this business has always been a pleasant experience. This episode was probably just a "one-off." I sincerely believe they want to do right by their customers. Changing my rating. I've used the company twice before. The first time was when they first started in the business. They showed up on time, were extremely professional and the cost was reasonable. Fast forward a couple years later and I use them again. Showed up on time, the employees were again very professional but the cost was considerably higher, especially since I had less stuff to remove than the first time I used them. OK, I get it. Costs go up, that's the way of the world. Recently called them again and am given a two hour morning window of when they will show up. No show, no call. Give them another hour before I have to leave. Of course about five minutes after leaving the house I get a text saying they will be there in about 10 minutes. I call them and tell them not to bother. The nice lady I spoke with offers to reschedule me. Nah, I'll take care of it myself. Being expensive AND not on time doesn't work me. Probably won't use them again.

Moving from Redmond to Myrtle Creek right now. These movers are amazing. They were very…read moreprofessional and courteous.I felt like a valuable customer with their company. I highly recommend them.