There turned out to be many benefits to working with this family own business. We made a decision…read moreto buy an HVAC home system from them late on a Friday afternoon. Monday morning at 8 AM a team was at the house ready to go! How was that for service? Tyler Clark was on site for three days installing and carting away the old system, installing the new system and calibrating with added amenities. Another Tyler and Maxime and others came and went as needed. We also had them clean all the heat/air ducts and the dryer vent of the 22-year-old home we recently purchased. Ricky helped us out with our financing and all the necessary paperwork. Overall it was simply a pleasure working with all these customer oriented and friendly people. We are very happy with the results.

Jacob and Talon installed a dryer vent in our 1960's vintage house. They were efficient, friendly…read moreand professional the entire time. When my husband had further questions about the next step in the process, Ric came over to inspect the excellent work they did and explain what we would be looking at next to finish the entire job. We received a written estimate and look forward to finishing the job. Every interaction we have had with Home Heating and Cooling has been positive and professional. Highly recommended.

Do not recommend. $150 for 30 minutes of "work" is ridiculous. All it amounted to was about 6…read morepasses with a hand held brush and a quick vacuuming of the small amount of soot that was dislodged. He couldn't even be bothered to clean out the stove, much less clean the glass. There is certainly a case to be made for having someone with experience inspect the chimney for safety, I saw no evidence of this. If the job required more work and/or equipment the price could possibly be justified. However charging the equivalent of $300/hr. for a job that easy felt like a scam. If you are physically able just buy a brush and do it yourself. I will never pay someone to sweep my chimney again.

That they be there when they say. I made an appointment with him and he called and canceled my…read moreappointment because another appointment canceled in the same area and he said he wouldn't make any money if he came to my house to clean my chimney. Bad business.

This company deserves more credit, so here I am to tell ya! Brad was our plumber for two different…read moreincidents. We needed our shower head to work properly, as well as the tub drain and overflow connected. He spent a good half of the day working on it, since it was a very tight and difficult area. I appreciated his patience through that project. He got it done and kept his cool! Price transparency here, it was $1,600 due to having to take out the old plumbing and put all new stuff in. He did have to go to the hardware store to get the right stuff for it. The second incident was an emergency call about our toilet tank breaking, causing a minor flooding of the bathroom. It was at the end of day, so the correspondent got off us in touch with the on call plumber asap. Brad called me within ten mins of me calling the dispatcher. We got a new toilet installed and the water shut off switch needed to be replaced, due to it being 25 year old toilet. Toilet installation was $450 but the valve replacement made it a bit more. Total bill was $720. All that being said, we have tried to do plumbing jobs on our own, and they have equated to more grief and stress than anything else. It has not saved us time or money. These guys took care of us and communicated thoroughly throughout the process.

Excellent service, and the technician was very nice. I was very impressed. I'd recommend them to…read moreanyone.

Shipping and printing department lady spent 10 minutes chatting with a customer about nothing…read morerelated to a business transaction, catching up on personal matters, before she paged someone else to help me at the shipping counter. What a complete waste of time. She could have paged earlier full knowing she was not going to help me - and not waste time.

The service. Always, amazing people help me. Thank he helped me print some cool posters for school…read more Staples is now my go-to for all office/teachery things.

I called Dan for a rodent issue under the house. He informed me that he no longer does rodents, but…read morewould happily deal with any insects I may need help within the future. He also gave me good referrals for other companies that may be helpful for the rodent issue. He gets five stars for actually calling me back in a timely manner. Not something that always happens these days.

Efficient, knowledgeable, friendly. Callback time was fast. With his experience he was able to…read moreidentify the source of our ant problem quickly.

The staff there is very professional. There are self service options which are easy to useread more

Go to this UPS store, not the one on Century!! The folks here are efficient, polite and…read moreknowledgeable. They welcome moves to make the line run quickly (setting down prepaid packages for example) and go above and beyond - a young man spent about 10 minutes taking down every large box they had so I could find the perfect fit to ship a saddle without paying a unnecessary penny just a few weeks ago. I never thought I'd put so much thought into a UPS store lol but when you compare it to the train wreck on Century, this store deserves a shoutout.

This place was great despite other reviews! It was very affordable and i didn't even have a…read morecoupon. I was in bend visiting over new years and the shirt I wanted to wear for New Year's Eve got dirty in my luggage so I took it the day before and they already had it finished by the next morning. Usually I have to wait at least a week at other cleaners! I was also worried taking it to a random cleaners because it was a designer brand, but they were great in every way! Even had treats for my dogs!

I use Mirror Pond all the time, I am a sucker for the tootsie pops and have always had amazing…read moreinteractions. Until today. I dropped off my dry cleaning a few weeks ago and got it back and noticed they forgot a shirt. No biggie, I thought, I'll just pick it up when I drop off my next batch. Boy was I wrong. I got there today and told them what happened and asked them to look for it. The woman working flat out refused to look for it or even consider that they would have forgotten it. I mean, mistakes happen, but apparently not at Mirror Pond Dry cleaners. This devolved into an actual shouting match and I left without my shirt. I really liked that shirt. I wore it twice. And I know with 100% certainty that I dropped it off. So either it is still there or they mistakenly gave it to someone else. The fact that she refused to even look for it or consider that a mistaken had been made was wild. Obviously I'll find a new dry cleaner, but holy moly. I really am going to miss those tootsie rolls tho.

My husband and I came in to get a suit for an upcoming wedding and Memphis did an excellent job…read morehelping us out! He was very patient working with us while our toddler was running around. Everyone seemed helpful and nice and we loved the outfit we decided on.

The staff were very helpful and the selection of blazers shirts and slacks was great!read more

For real, FedEx has delayed packages for over 10 days to La Pine Or, stating weather as the issue…read more It's not weather, it's lack of experienced personnel or caring about their customers. Roads are clear, sun is shining, package has been on truck since Thursday 2/6 and yet today, on a beautiful sunny day, received message, yet another delay due to weather. UPS, DHL, FedEx Express and USPS have made their deliveries to our area. I managed to get the local phone number and I have been handing it out. May their switchboard be flooded. I contacted customer service at the company I purchased from and told them they may want to rethink their carrier options. I'm not the only one in my area fed up with them and their delays. People have had food spoil, Rx pet food delayed and medication. Not good practices FedEx. Also, more weather tomorrow....so I'm guessing more delays.

Fed Ex was once a reliable shipping company. This shipping center not so much. You don't tell…read moresomeone they have a priority package that requires someone to be present to sign then give them a delivery window up to 8pm that day. That requires the person to be at home all damned day waiting for it. Inexcusable customer service. Fed Ex is the last shipper that I would choose to ship a package. Packages requiring signatures should be delivered first. End of story. Surprised this isn't common knowledge.

This business was recommended by our HVAC company Quality Heating. And they did not disappoint…read morewhen they arrived today, just 3 weeks after my initial call to schedule. The crew was polite and respectful, and showed us before and after photos of our return air duct. The difference was substantial! And after 13 years, that isn't surprising. Recommended time between duct cleanings is 7 years, so we have it on the calendar for 2033. The price was lower than expected. We will be using Guarantee for future duct cleaning at home and at our mountain cabin, as well as recommending them to family and friends.

Our home went through an extensive restoration due to a fire. Our restoration contractor brought…read morein Guarantee Cleaning for duct cleaning services. The house is 12 years old and has never had the ducts cleaned previously. Dave arrived as promised and was very professional. He showed me how the duct cleaning worked and I was amazed at the dirt, dust, pieces of construction drywall, etc that came out of those ducts! His work was done quickly and I'm very pleased with the service. Noticeable difference air quality now in the home.