Katie at U-Haul Bend was excellent. I went in planning to book with a competitor but changed course…read moreafter how helpful the staff was. Katie made a complicated cross-country move to Tennessee a lot easier--helped me pick the right equipment, pointed me to a great moving crew that packed everything well, and sorted out a last-minute trailer without any stress. She also made sure everything was lined up correctly for my destination. Really solid customer service from start to finish. Would absolutely recommend her and that location.

The management is terrible they don't care how they treat people very unfair with people…read more very rude don't hold anybody accountable for there actions

Central Oregon Rentals is A+++. We rented five sleds for the Saturday between Christmas and New…read moreYears. The sleds were loaded into a five-place enclosed trailer and ready to go when we arrived at the shop. Michael the owner gave us a thorough run down of the trail systems (I've ridden in Minnesota a lot, but first time in Oregon), a walk through of the sleds, and other general tips. They also had a complete lineup of decent rental equipment, although renting isn't ever has good as having your own gear that you're used to. All of the sleds were quality Ski-Doo long tracks. We had two 850's that rocked the trails and the powder, two 600's for the less experienced riders, and one 900 two-up. Unloading and loading was easy, and it was a short 25 minute drive to the snow park. Great rental experience - would definitely rent again from Central Oregon Rentals. Thoughts about the Deschutes trail system around Mt. Bachelor: 1. We rode on what had to have been one of the busiest days of the year - bad planning on our part. By the time we got to the Wanoga sno-park the parking lot was full, but it really wasn't full: they could have fit at least 1/3 more rigs if folks would learn how to park. There was literally 10' between some rigs. We ended up parking along one of the roadways inside the snow park which worked. If you could beat the mountain traffic and make it higher up it would be better. See #2 below. 2. The trails leading up to the Mt. Bachelor - especially Trail 5 - were AWFUL. So many riders chewing it up, even though they were groomed the night before. They were even worse coming back down. If you like going 10 mph max on washboards you'll love them. Once we got past the mountain, Trail 5 was better, but not great. 3. The 250 miles of the Mt. Bachelor trail system is beautiful, but TBH after riding Minnesota, Wisconsin, and the UP, the trail system around Mt. Bachelor isn't the place to go for hard core riding. We rode all day and maybe got 40 miles - in the upper Midwest we'd get at least 100 miles on a low day. This is partly due to the number of people and the trail conditions, but there just aren't the same miles of trails if you really like to ride. 4. The stop at the Elk Lake resort was great. Definitely worth they trip out there. Would we ride the Deschutes Trail System again? -Yes, and we would definitely rent from Central Oregon Rentals. -Yes, but on a weekday or during the shoulder season. Definitely NOT on a holiday weekend. -Yes, but explore starting at a different location.

Rented a small side by side for a birthday, and the morning of the reservation they called to let…read moreme know they had upgraded us to a 2022 can am, for no extra charge, and that we could come in earlier then the reservation time for the best time of the day. They provided a very nice trailer, and even a vehicle to tow it with, they were awesome at explaining all the details and how to operate the vehicle. Would recommend if you are ever in the area!

Avoid Alliance Storage at all costs. This is your sign…read more I only needed a storage unit for two weeks while moving between rentals and was told over the phone that although they don't offer weekly rates, I could pay for a full month and then receive a prorated refund for the unused days, as long as I gave 30-day notice up front. I agreed, gave notice right away, and confirmed that I'd only need it for a couple of weeks. That should've been the end of it. But from the very beginning, this company operated unethically. First red flag: they charged my card before telling me the price or confirming anything. They literally said they needed my card info to proceed, then charged it immediately--without ever asking if I wanted to go through with it. When I confronted them about it, they blamed it on a new employee "in training." If that's true, there should have been a trained staff member supervising the call. Second red flag: when I moved out after two weeks and took photos of the clean, empty unit, they didn't respond for two days. When they finally did, they said they weren't going to check the unit until the end of the month and that I'd be charged for the full month anyway--completely contradicting what I was told and agreed to. I even showed them the text message they sent confirming I would receive a prorated refund for the unused days. I told them that even if they misspoke, they should honor their word and make it right. They refused. No apology. No ownership. Just bad business. This company is raking in money from tenants and providing bare minimum service in return. When given the choice between doing what's right and stealing $100 from a short-term customer, they chose the latter--even after being confronted with proof of their own words. If you're reading this and looking for storage in Bend, do yourself a favor and look elsewhere. Alliance Storage is unethical, misleading, and not worth the hassle. They charged out the ass for admin fees (clicking a few buttons on the computer) and tried selling me a lock for $20 that you can get for significantly less at Walmart. They lost my trust permanently over a refund they promised and then refused to honor.

Refuse payment. Horrific taunting emails. Worst experience of my life. I have contacted the parent…read morecompany and district manager for help dealing with this facility. I have done everything in my power to communicate. My emails are ignored. Calls refused. Listed my property for auction. No notice sent! Wrong address on my account! Not my address in any way! It's been such a nightmare it should be a movie.​​

Saved by the super people at All Seasons RV and Marine. Took our RV first to cross town rival who…read moreliterally destroyed our RV electrical systems. All Seasons came to the rescue and fixed everything. Special thanks to Madeline for outstanding service and for her kindness! :) PS they do all our winterizing now too!

Awful service, rude employees. Don't do marine work but won't tell you that until they arrive. They…read moreget overtly offended when you're confused why they are called "RV & Marine" You'd think they would change their name.

Very friendly staff and helpful. Inside the office and in the yard. In fact they lent me a hitch…read morebecause I had the wrong size. Price for my 4 hour reach lift was awesome. Thank you

I highly recommend this company. I rented a lawn aerator and was impressed from reserving it over…read morethe phone, to the friendly and knowledgeable staff, to the excellent instruction on how to use it and the condition of the aerator itself and the ease of return with a nice smile and polite thank you. Great customer service!

Imagine my surprise when I received a "right to lien" certified letter from Hooker Creek on my…read moreprimary home. I had no projects or construction in process and I have never done business with Hooker Creek! Accordingly, after several attempts at contacting Hooker Creek, and my wife spending the better part of an afternoon with our HOA trying figure out what was going on, we discovered it was a simple address error on Hooker Creeks part. This is not the problem. The problem is when Christine Price from Hooker Creek finally responded and admitted to their error, I pointed out how much of our time Hooker Creek had wasted. Ms. Price became defensive, snarky and rude, unprofessional behavior I certainly don't need after an afternoon spent solving their problem! Despite a follow-up apology form letter from Hooker Creek, if Ms. Price is an example of their employee vetting process, I will not be doing business with them going forward.

I've used Hooker Creek rentals for some 25 years and I've always received great service and quality…read moreproducts. Have I had any equipment issues with their equipment, yes, but a phone call was all that was needed. They offered to send someone out but their instructions were gold. Jeff and some of the crew have been there for years, if not decades. Do yourself a favor and verify the reservation a couple days prior to needing it, as I'd do with any rental place.

Awesome rental company! They were really on top of things and communicated well right from our…read moreinitial inquiry. The trailers are really fantastic. Made for a great weekend. The rentals came clean and ready to go. I would highly recommend this company--also they offer great deals if you intend to buy as well.