Great people. Their transmission has worked great for 2+ years. I had another question about my…read moreother car. They did a diagnostic assessment and shared with me the results and how I can fix it.

Pros: very good mechanics , pin point what is wrong with your car. Cons: You are charged…read morefor every little thing , they dont tell you that you are charged for diagnostics, tow bill , other companies wave the diagnostics test if you let them fix your auto, like Maxi Muffler , which has certified mechanics , we had a fuel pump replaced on our car at Tranthams and was quoted 575.00 when we went to pick up our car it went to 922.00 Sticker Shock, I needed work done to my Buick, I took it to Maxi, if you have a fortune to spend go to tranthams if not find someone else.

Summary: Overbooked results in long waits…read more I had read/heard good things about this place, so I was initially happy to have them work on my project. However, that's where the problems started. Week-after-week they'd promise to start on my project and then fail to follow-thru. Clearly, they have too much work on their plate. Finally, I gave up on them after waiting more than a month for them just to get started on the work of installing my crate motor. Ultimately, it cost me $175 just to retrieve my property!

Everything was professional from the first call to dealing with the mechanics. I went in just to…read morehave my transmission checked and then was going to want a transmission fluid changed on my Ram Truck. Jason ran a code check and turns out I have to take it to the dealer to address the issue. Jason gave me the code and DID NOT charge me for looking at it. Honesty and customer service is a big deal to me and they get 5 stars!!! I Hope I never need a new or rebuilt transmission but if I do, I am coming here!

Just had my first experience with Jason Randell's Transmission and was it was fantastic!! Dropped…read moremy vehicle off at 8a and by 10:15a they had diagnosed the issue. Unfortunately for me, mine was a "dealer only" type repair. When I came to pick up my car Jason himself came out and met me. He took the time to explain to me in detail why they couldn't make the repair and even waved the usual diagnostic charge. I will definitely be back when I have a "non-stealership" repair or service. Honest, prompt and knowledgeable!!

Bavarian Auto had our Audi Q5 for over two years. During that time they repeatedly claimed they…read morecouldn't get parts, often didn't return phone calls, and went months saying they couldn't find anyone to reprogram the computer. When we finally got the vehicle back, the original issue was never fixed. They told us that because ownership changed during that time, they were only responsible for putting the car back together. The car was returned scratched, missing floor mats, with mismatched interior trim, stains on the headliner, and the windshield still leaking--the issue that likely caused the original problem was never diagnosed. Insurance paid them for the work, but the vehicle came back in worse condition than when it went in.

I had my car repaired. I thought everything was fine Then came back a few months later to get…read moreanother problem checked out. But then they said that I needed to get the same exact things repaired. Like what did they even do the first time for the diagnosis to be the same the second time. I'm actually believing that they didn't do anything the first time and just took my money lol. Hopefully they actually fix it this time with the warranty.

These people are dishonest and will take your money. They do half the job and charge full price. My…read moretruck broke down 6 months after they did what they did. I took my truck to a reputable shop. I then found out that top tech didn't do the work i was charged. They replaced injectors but didn't clean the fuel tank or fuel line. They did not change the fuel filter. Thats why the injectors stopped working after on 6 months and 15k later. The new shop did the full job and got me on the road for 7 thousand less. Stay away from these dishonest people. They will tell you one thing and do nothing to fix the problem. Dishonest! dishonest!

As a woman, it can be intimidating dealing with car repairs because there's always that worry of…read morebeing taken advantage of. That has never been the case with Top Tech. They have always treated me fairly, respectfully, and honestly. I drive an import, and repairs can get very expensive. I usually research the issue before I go in, so I have an idea of what's wrong and a ballpark price in mind for parts and labor. Top Tech's pricing is always very competitive, often two to three times less than what the dealership would charge for the exact same service. The quality of their work is excellent, and they stand behind it. My first experience five years ago sealed the deal for me: a speed sensor went out, which put my car into limp mode. Every other shop I called didn't want to touch it. They didn't believe me that it was just a speed sensor issue and were convinced it was the transmission. Their solution was to tow it to the dealership. Thankfully, my tow truck driver asked if I had tried Top Tech. He called them, explained my situation, and they didn't hesitate. They jumped right on it, confirmed the issue, and gave me a fair estimate for both parts and labor. That repair alone saved me hundreds compared to the dealership price plus a long tow. Since then, I've been a loyal customer. Oil changes, brakes, water pump, serpentine belt, squeaking pulley and all required maintenance, Top Tech does it all. They always provide an estimate before starting work and stick to it. They never try to upsell me or take advantage. Their staff is polite, respectful, and professional. Because of their honesty, fair pricing, and quality repairs, I am a customer for life. I highly recommend Top Tech to anyone looking for a trustworthy repair shop.

The wife's Audi Q5 went in last fall for a few things, but working with Perry gave me complete…read moreconfidence in QEG - we wound up having multiple things done to her Q5 to update it a bit and make it more exciting: new front grill, new blackout emblems, new aftermarket air intake, a tune to make more ponies, fresh powder-coated rims and new tires all around plus an oil change. The price for everything including labor wasn't cheap, but it was good for the amount of professional work that went into what we wanted done. They took the minimum amount of time and Perry worked with me along the way as I kept adding things. We recently got a check engine light and got it into QEG to find out that the turbo was having a problem. Instead of a bill for an entire new turbo and associated labor costs, they narrowed it down to a $400 part (plus labor of course) and saved me a few thousand. In and out with ordering the part was less than a week. These folks know their Audis!

Perry, Jimmy and Pops are great to deal with, and the mechanics do a great job. We use them for my…read moreson's Volkswagen, and they are very knowledgeable. They worked on a headlight harness, control arms, and they were even competitive price wise for new tires. They work on Audis, Porsches and Lamborghinis, too.

Rare find, honest and reputable body shop that have seen the auto industry change. They know what…read moreis worth fixing and what is better left alone. Service writer was super helpful and knowledgeable. He focused on just the area in question and never tried to upsell me or add exploratory work. Highly recommended

This is the only place that when they say my car is repaired i know it's done and done right. I've…read moretaken 4 cars there and NEVER had a problem. Yes there is a wait list but it's bc they do excellent work, worth the wait.

Valvoline (Ringold) screwed up my truck. Bill at Birkhead Automotive took great care of my truck…read moreand had me back on the road within a couple hours! A great experience! Thanks

This establishment has become my go-to maintenance shop. Bill has worked on my Mercedes, Taurus,…read moreEscape and Dodge truck. I've tried all the shops in the local area over the years, it cost me several thousand dollars to finally come upon an honest and qualified maintenance mechanic. Just a personal note: If you are reading the "One Star" reviews, please consider the writers logical thought pattern and consider what the otherside of the coin looks like! Nonetheless, as an old time master mechanic I can unequivocally state that this shop is the best you'll find in Eastridge, TN. Thank you Bill for the great work you and your wife have provided my family and I.