Everything was professional from the first call to dealing with the mechanics. I went in just to…read morehave my transmission checked and then was going to want a transmission fluid changed on my Ram Truck. Jason ran a code check and turns out I have to take it to the dealer to address the issue. Jason gave me the code and DID NOT charge me for looking at it. Honesty and customer service is a big deal to me and they get 5 stars!!! I Hope I never need a new or rebuilt transmission but if I do, I am coming here!

Just had my first experience with Jason Randell's Transmission and was it was fantastic!! Dropped…read moremy vehicle off at 8a and by 10:15a they had diagnosed the issue. Unfortunately for me, mine was a "dealer only" type repair. When I came to pick up my car Jason himself came out and met me. He took the time to explain to me in detail why they couldn't make the repair and even waved the usual diagnostic charge. I will definitely be back when I have a "non-stealership" repair or service. Honest, prompt and knowledgeable!!

Absolutely amazing service! This guy worked on my truck and did a spectacular job. Another company…read morequoted me $1,700 to fix it, but he came by my house and had it fixed for just $100--no questions asked. Seriously, can't recommend him enough! Best experience ever.

From the owner: I offer 24 hour Mobile and shop repair/services including welding and fabrication as well as the…read morefollowing but not limited to: Oil changes Tune up Diagnosis Suspension repair Mechanical repair Brakes Transmission Engine/transmission swaps Diesel repair Also, small tractors, skid steer/excavator and other light duty equipment Some lawn maintenance equipment as well. 4235093696. Do not hesitate to give me a call.

My mother has had to go to Americas best three times spending over 5,500 dollars to get her…read moretransmission fixed. We thought they were good people but found out they were not. when we went to pay for the THIRD trans we showed the guy behind the counter an 18 month no extra cost warranty that they had on their web sight and he said he could care less. On top of that it took them over two weeks to fix the car. They said it would only take a couple days, the car was sitting in the parking lot for about five days before they even began working on it. please Save your money and have it done the right way and go somewhere else! thank you.

This is not a good review for this company. People need to know that Lucy, the owner of this shop,…read more is stealing from her customer's. She will quote you one price then charge you another to get your car out. She stole my battery, the hold down bar, and broke my fuse box cover in the process. She told the police officer that she took my battery out. He could not list that on the report for some reason, but he did list the other items she stole from my car. She told me herself that her son liked my stuffed bear. When we picked the car up my stuff bear was gone and she stole all my cd's from my car. This woman is a thief. PLEASE DO NOT TAKE YOUR CAR TO HER SHOP. IF YOU GET IT BACK IT WILL NOT BE THE SAME. THINGS WILL BE MISSING AND SHE WILL TRY TO SELL YOUR CAR RIGHT FROM UNDER YOU.PLEASE GO SOMEWHERE ELSE. WE WISH WE HAD.

Let me start by saying this was the only show in town for the tire size I needed and I am so very…read morehappy they were. These guys went way out of their way to make sure we were taken care of. I needed 6 19.5 16 ply tires for the motorhome and they knocked it out of the park. Tim even took me to get lunch ( I mean how about that for awesome customer service ) @ a local restaurant. I was in & out in under 2 hrs & that's even getting 6 tires. The facility is top notch when it comes to tire shops. I can't say enough on how my experience was AAA+++

great customer service and very quick with my tire repair! they were very nice and fit me in for a…read morerepair When they had others there waiting.

Very professional, fair and honest . Will keep you informed with no surprises at the end…read more. Say what they will do and do what they say they will do

Charlie and his team are very fair and do good work. I take most of my cars to him that are not…read moreunder warranty and he's always been very honest. I would recommend using Ok Auto.

I had minor questions. I have for years dealt with Brian but this year I was helped by Nick. He…read morereplaced a high mounted brake light. He was courteous, respectful and kind, which is everything. He is a good representative for your company, and I will return for services.

I called this morning and spoke to the GM Jason, explained what was concerning with my vehicle, and…read morewhat I needed. He was super attentive on the phone and told me to come in straight away. I didn't even have an appointment & when I got there- they took my car back and started investigating. This only took about 20 minutes when Jason came out and showed me what was wrong and what things they could do to Make it better. The one thing that I can appreciate so much is how he didn't try to up-sale anything or force me to get something done. He was very professional, showed me pics from his phone that showed where my possible leak was, and explained what options I had to fix it. Everything was done and completed in a jiffy & could not be more thankful!

I love that they're a mom and pop automotive shop, but I was definitely nearly scammed out of…read moreservices I knew I didn't even need and I'm not knowledgeable about cars at all. I actually wasted money going to them. Another business looked at my vehicle, got everything completely together...I can drive again.

I was visiting Chattanooga and my car wouldn't start. After I had no luck with the nice folks at my…read morehotel, I searched around and called a com that wanted to charge me $200 just to come and jump start my car (with an up to 60 minute wait time. Um, no. The maintenance guy at the hotel recommended Downtown Auto. I called and Bob said they'd jump start my car and install a new battery for that same $200. Bob was great and really helped me out in a tim of need. He saved the day! Thank you, Bob and Downtown Auto for everything!!!