I had an older ambulance we wanted to convert into a tailgate vehicle but the transmission was shot. Tony rebuilt the transmission and put in an electronic shifter so it would have overdrive on long trips to ball games. We got our vehicle back in the time promised and it shifted so smooth. We have been driving this vehicle for over 10 years now without a single transmission issue. Tony knew my kids would be using the ROOSTER CRUISER and wanted to make sure they didn't have any issues while on the road. read more

What great service! My 2006 Escalade ESV had transmission problems while we were on vacation (on I-95) and towing my camping trailer. We limped into their large garage area where there were plenty of cars & trucks being worked on by the Superior auto mechanics. Thorough testing clearly showed the clutches to be worn out and needing to be replaced (and we are 400 miles from home on a Friday afternoon). Tony Lee (the owner) had the parts, gave us priority for the repairs, and he stayed late on Friday to rebuild the Escalade's heavy-duty transmission. It was installed the next morning and we continued our vacation to N. Myrtle Beach. Tony let us park our camper next to his garages and provided electric and water hookups for the night. He even let us use his wife's Escalade so we could drive into Scranton for dinner. And he took the time to show me his race cars. What a great professional experience. And his entire team was very friendly, helpful, knowledgeable, and professional. I would highly recommend Superior Transmissions as the place to go for your serious auto repairs. read more

I really wished I would have researched this place more carefully before deciding to use them. Not many shops were willing to take in an old manual transmission. When I picked up the transmission the owner picked it up and rather than sitting it in my trunk he just dropped it in there. I kept my cool and just wanted to get home and get it installed. While trying to put it in I realized a bracket was missing. I called the shop and got the receptionist and she was speaking with the owner about it. You can hear him in the background raising all sorts of hell about it and blamed me for him losing the bracket. I said the hell with it and just paid for shipping to get a replacement from a friend who happened to have one. Once everything was together the transmission now does not have second gear. I can only imagine the response I will get telling them their rebuild failed. I have a feeling they would blame me for it as well. I am through dealing with them and found an expert on these transmissions who will help me out getting the issue corrected. I would not recommend this shop to anyone. read more

Best Transmission and Auto repair shop around. I would never trust my car or truck in the hands of any one else. Thanks for always doing your absolute best with my vehicles and always doing so in a very timely manner. Superior always makes me feel more like family when I walk in the door and not just a number. THANKS SUPERIOR TRANSMISSION..... keep up the GREAT WORK!!! read more

If you can choose to do business anywhere else, do yourself a favor and go else where. I have purposely waited to post this review so I could do so with a level head. I took my car to this business for a timing belt repair. I had used Superior a few months prior for one of my other vehicles and had no problem. That vehicle was repaired properly and at the price originally quoted. I was quoted a price for the repair. It was just under $300. I felt this was fair and had no problem proceeding. My vehicle was towed in at my request. This is where everything began to go wrong. To start with, I was told the repair would take up to a week. I was fine with this and even prepared myself for a couple of extra days if necessary. After nearly a week, the owner called me to inform me he could not do the repair until after the July 4th holiday. I made other arrangements to accommodate this delay. Before the business closed for the holiday, I informed them I needed to get something out my car. They told me that was fine. When I went there to get it, I walked up to the car to find the entire front left fender and door heavily damaged. Apparently when the car was backed down from the tow truck, the door was left open and caught on the truck and had been peeled back all the way around to the front fender. The door, front left fender and body molding kit were damaged way beyond repair. What makes this worse is that door had been forced shut. It was damaged so bad that there was no way it could have just been closed with out excessive force. I was never contacted about this. The owner said he had no idea that the damage had occurred. I truly believe he knew and that's why all of a sudden the repair couldn't be made till after the shop reopened. Naturally I was very mad about this. The owner then proceeded to tell me he would fix it and that he should be the one upset because he wouldn't be making any money now, as if it was now my fault. He complained how he would just pay for it out of his pocket to avoid his insurance premiums being increased. He huffed and puffed a little more and became extremely rude. He sent my car off to be repaired and told me it would be another week. He told me he would keep me informed of the progress. He never did. The only call I received from him was 30 minutes before close that Friday. As I was pulling into the parking lot I could see from a distance that the paint was off. The clips on the body molding were loose. It appears that the hinges on the door were only bent back to the general location they began at. To this day the door still does not shut like it originally did. When I went in to talk to him about it he pitched a temper tantrum, and again brought up how he was losing money. He through the bill on the counter and stormed off into his office. Then the front desk clerk informed me the bill was now almost $800!! I refused to pay that bill. He stormed back in, yelling this time about how I was trying to rip him off. I asked him what in the world would cause the bill to go up that much and he said it was because the timing belt ran the water pump and I wasn't going to be back In his shop bitching about a leak. He never once called me to tell me he was making that repair or even ask to do it. It was a back door way to recoup the money it cost to repair our car. He refused to speak to me from that point on. He told the desk clerk either I paid the bill or I could get the hell out. I paid the bill only because we needed our car. We had been with out it for nearly a month. My wife and I had no other option. I was his customer to keep and he completely took advantage of the situation. Since sharing my experience with other people in the community it appears I'm not the only person he has done this to. In conclusion, this is a business to avoid like the plague. My wife and I were completely taken advantage of. Our property was the least of his concern and it showed. He was out to make his money regardless of how he treated his customers. This is as dishonest as a business gets. I cannot and will not recommend using Superior for ANY AND ALL SERVICES. read more