Unfortunately, sales rep Celes (as printed on the receipt) did not provide customer service on par…read morewith the reviews I'd seen. Celes seemed annoyed that I needed to try on varying sizes and brands, as if she didn't know what being fitted entails. She gave limited information and contradicted herself multiple times regarding sister sizes. If they didn't have the size I needed, I would have rather her say that instead of being rude to me because I wanted a close fit. She seemed she would have rather I left with something ill fitting than have to help me further. Her words and negative attitude made it clear she did not want to assist me. She outright stopped helping with trying on bras at one point and even tossed the final options down on the bench before walking out the room. Celes made me feel unwelcome. If I hadn't needed to make my purchase in a timely manner, I would not have spent my money in this establishment. Two stars because I was able to find a bra. Minus 3 because Celes made it a more unpleasant experience than it needed to be.

I've lost some weight this year so needed to be fitted for new foundation garments. A quick Google…read moresearch led me to Harp's Lingerie, so I plotted my Saturday morning visit and am thrilled with the outcome! Let's be honest: A shopping trip to Birmingham can be daunting with the paid parking and general busy-ness of the town. Arriving at 10:00 AM (when they open) turned out to be wise. I was able to secure a nearby parking spot and was warmly welcomed into the store. Jan "Wright" took wonderful care of me- starting with an accurate measurement, listening to what I wanted, and helping me to feel comfortable with the process. I left with several items that are not only physically comfy, they look terrific! Harp's has managed to retain quality service while offering gorgeous items. I'll be back

I cannot say enough good things about Susan and Emily. Getting a wig can feel really overwhelming…read moreand emotional, but they made me feel so safe, excited, and confident that I came to the right place. After 6+ months of educating myself about wigs and finally realizing I needed a professional to help, my partner found Susan's website and spoke with her on the phone the same day. We were able to get a free consult in less than a week, and I now have a custom-fit and custom colored wig. Unfortunately, my partner and I are navigating this hair loss situation with our wedding in less than a month. They are incredible. I could not thank them enough for the knowledge they taught me and their talent/skill they did on the wig!

I just went to Susan's yesterday with my mom to get hooked up with all the junk a woman undergoing…read morechemo and the big "C" might need. This experience was so much nicer than I even anticipated. Susan and her staff are warm, friendly, and Susan knows from experience how much BC sucks. If you'd like to get a wig, call Susan first. She recommends that clients schedule an appointment; this is definitely necessary! My mom received top notch, one-on-one service from Susan and her wig consultant, Shannon, and the consult and wig selection took us about two hours (not sure if that's average, but if you or your mom is picky, leave some time). They offer high quality synthetic wigs and human hair wigs, all of which are customized to each woman's tastes (and head size). We ended up selecting a human hair wig, which is pricey, but definitely worth the expenditure. We'll head back in two weeks when my mom's hair begins to fall out to have my mom's hair shaved off and the wig styled and fitted. Susan stated that this normally takes about two hours (there's a cute looking restaurant next door - Mae's - that looks nice to chill in while you're waiting). Susan also sells cute hats, skin products and other random products that you never thought you'd need... If you're in the metro-Detroit area, this is definitely worth a visit. Anyway, I rambled long enough, but it's hard to know what to expect so hopefully this helps you. Susan's is just a really nice, calming place. I can't recommend it enough.

Soma is on the 1st floor on the North side of Somerset Collection and next to Beyond juice…read more The staff at Soma must be instructed to make sure that they don't smile and are as cold as possible to their customers. If it weren't for my past experiences with their undergarments. I would definitely be going somewhere else. Also, they have a very small selection of the thongs, several colors, only two styles and not a lot smaller than Smalls. Are thongs not a thing anymore? I got one pajama as well, not many long sleeved ones that looked comfortable or for me. $132+ of purchases, at least they are running a special and taking off $40 for any orders over $125. It's something.

I have visited this store twice this week and I am disappointed by the terrible customer service…read more The sheer fact that they are a very intimate store would make you think they would offer better service. They walk into the dressing room to check on you without barely waiting for you to say it's ok or get dressed, they measured me incorrectly 3 times and tried to sell me a bra that covered me from my ribs to my collarbone!! The whole experience was horrible but I still bought a few bras because I really needed a new one. Then I got home and they gave me the wrong size and I had to return them!! Three days later I tried to return them 5 minutes before closing and the sales clerk locked and closed the door in my face and said come back tomorrow. Are you serious??? So rude! I still had 5 minutes!! Regardless I'm returning everything tomorrow and never buying anything there again!

Siva is my go to gal for unique candles, rituals, and bath soaks. I've been using her services for…read moreover a year, and I've never been disappointed. I credit much of my growth to incorporating her goddess candle and bath soaks into my new moon routine. She's intuitive and crafty, when I commissioned her to make candles for my birthday party last year she nailed it. Mind you, I only offered her "sparkly and blue/purple" as descriptors! The candles were periwinkle votives with gold sparkles and a feminine, relaxing scent. Above and beyond usual favors! I am excited for her brick and mortar vision manifesting, and went the opening weekend for a crystal reading. She told me what all the crystals meant and even sent me home with some, as well as Palo Santo and a ritual made just for my current needs. Highly recommend!

Listen, sometimes you just need some goddamn magical healing, okay??? And when that happens,…read moreDetroit, you're lucky enough to have The Pentacle Path right there in person to show you the LIGHT. The light of custom candles, crystals and tarot readings. I've been a longtime fan of The Pentacle Path online store so I was thrilled to find out she has a real shop for tarot readings and more. Well, a sort of pop-up located inside of Supernatural Lingerie, but its her own space and it's comfortable and cool so thats good enough for me. Shiva is so sweet and insightful - she knows her way around a tarot deck, let me tell you. I also appreciate her sincerity and honesty, she has a really refreshing take on all things mystical that even this jaded New Yorker can get behind. I only wish she was on the east coast! So do yourself a favor, fire up those magical crystals and book a session.

Booked a Boudoir photo session at their Pleasant Ridge/Ferndale location back in September 2014. I…read morewas doing the session as a gift for my fiance (now my husband) before our wedding in October. I was nervous to do it, but one of my best friends suggested and even encouraged me to do it. I thought on it for a week or two, then finally went for it. They offered a deal on Groupon, but when I called I was told they actually had a deal a little better than the Groupon offer. 2 outfit changes, 4x6 hardcover book with 20 images (edited), and I honestly can't even remember what the price was now. It was reasonable I do remember that much. I was also given the option to purchase the raw (unedited) photos from the session for $99.00. There were alot of images, so I spent the extra money since there were pics I liked that my husband didn't pick as part of his 20. Now driving there was a little bit of an issue. My GPS took me to the opposite side of Woodward - putting me directly across the street from the actual business. I figured it out though. So if you're heading here, here's what you need to know: heading South on Woodward, the building (2 story white building - kind of colonial looking) is on your right (West side of Woodward). It's on the same side as Rust Belt Market, but it's not quite that far down. I did my own hair, but opted to have my makeup done there. It was an additional charge for both services (if I'm not mistaken) but worth it. I loved my makeup, but hated my lashes. They looked great in the photos though. In person they just kind of looked like wild little spider legs. They were the "piece" kind - not the strips. Sorry...not a makeup person so I don't know proper terminology. I was offered a Mimosa while getting my makeup done, which was GREAT since I was super nervous. Being in front of a bunch of strangers - in lingerie - is a little nerve racking! The Mimosa took the edge off a little. One outfit was supposed to be shot upstairs, and the second outfit was supposed to be shot downstairs. When Kim (photographer) seen my outfit though, she wanted them both to be shot downstairs. I liked her ideas, so I was on board with it. I brought a pair of shoes with me, but they also had shoes in various sizes to choose from. I ended up wearing mine for one outfit, and a black pair of theirs for a second outfit. I wanna say the shoot was somewhere between 1 and 2 hrs long. They're were 2 photographers shooting at the same time. All the ladies there did a great job making me feel comfortable, and directing me through the poses. I'm not gonna pretend I wasn't a little uncomfortable - cause I was - but those ladies really were great. Throughout the shoot they would both show me some pics that they had got and I was definitely impressed. My favorite pics were the pinup ones they took, using various suitcases as props. I had brought a red plaid swimsuit from Pinup Girl Clothing with me and it went great - even though they were just suitcases. I loved those pics! I was told it would take 3-4 wks to receive my book once I submitted the 20 images I wanted to use. Well it actually ended up taking 2 months! I wasn't at all happy with the process and thought it was kind of scatterbrained, but once I reached out to the owner (Kim) I had a better understanding. I was happy I told her what was going on, and was able to get things resolved. The main problem was lack of communication - she wasn't even aware of the run around I was receiving from various people. The reason I took so long to write this review is because I just picked up my book last Friday. I had emailed one of the employees several times, but it never worked out. Either cause she didn't respond or I forgot to go pick it up. On my last email, I came to the assumption that maybe the lady I was emailing no longer worked there. So I forwarded the email to Kim and automatically got a response. Hooray! I drove out there to get my book, and was very happy with it. My husband was VERY happy with it as well. Would've been 5 stars had I not had such a long turn around on getting the book, but gave it more than 3 stars cause I really sympathized with Kim. She's great and so is her work. Ladies - consider this for your man if you wanna do something special that will really wow him. Trust me.

She, the photographer, exhibited a remarkably negative attitude. In a word, rude. I will not…read morepatronize again.

Oh Wolford, where do I start? My lust for Wolford first began when I was just a young gal, when I…read morecame across the delicious photos shot for them by Helmut Newton. I'd kill for a few of those shots in my house, but they are hard to come by. Anyhow, back to the goods. Yes, the pantyhose are $50.00 to start, but they are ironclad and so soft, worth every last cent. Wolford carries a ready-to-wear line that is insanely sexy. The Fatal dress is my favorite thing right now, it can be folded to different lengths and such, making it an invaluable piece to have. The leggings are stellar, but be prepared to pay up to $700.00 for the extra fancy ones, like the studded beauties they had this season. All in all, Wolford is my go-to for lingerie, pantyhose and layering pieces. I think every woman should own at least one pair of Wolford tights, it's worth the splurge!

I wish I could give it less then a star. I walked in to talk to someone about a sweater that was…read morecoming apart. One of females woking there (if call that work) did not say a thing when I walked into the store. I informed her, that my sweater was coming about. She informed me that the company could not do anything about that, still not looking at me just going looking at pile of papers. I asked her again if she could look at the sweater. She said "no the company could not do anything about." So, if you want to waste your time, money, and treated rudely please go into this store. And see the female from the Middle East. I will not go there again.

I had not bought anything at the store for over a year. My account was expired. A very lovely…read morelady made everything clear and simple regarding my purchase of a pair of shoes. Lubna was WONDERFUL. On my next visit, should I buy any thing I will look for her first. She is not very kind. Macys is fortunate to have her on staff. Thank you Lubna at Macys in Somerset Mall!

Macy's stores vary by location. This particular store has seen a lot of improvements in cleanliness…read moreand orderliness in the past couple of years. I came in looking for a specific winter coat style/color. They have lots on sale - most discounted 50% with some even more. I found 5 different makes of the coat I was in search of. After trying them on, it came down to two. Due to people moving things around and signs not always correct, I looked for a price checking machine. They used to have them throughout the store (I hope they add them back!) but I could not find any in the usual spots so I asked a worker. Instead of telling me where one was, she took me to the empty register and scanned both coats. Both were on an excellent sale so I wanted to try them on again for a direct comparison. When I decided, Olivia helped me at the register. She was quick and helpful. I love my new coat - and thanks to Punxsutawney Phil, I'll have about 6 more weeks to enjoy it.

I had an extremely disappointing experience here. I came here sometime in July and was helped by…read moreAmanda everything was good at first until I went into the fitting room, that she had set up for me. There were used panty liners on the mirror and bench and what topped it off was the period blood in one of the suits SHE put in there for me. When I asked to use the restroom to wash the blood off me, she told me I was going to have to use the food court restroom. Not to mention the quality of the swimsuits is subpar for the high prices they are charging. this whole store is just very off-putting and different from what it used to be. Tip for all of my girlies who shop here: before buying a suit from them buy it from the actual brand that sells it, it's usually much cheaper because they don't price match!

I just have to say how wonderful my experience was with Christine and Madison at everything but…read morewater. I went in on an early Wednesday thinking that they would be empty, but to my surprise they ended up being super busy. Regardless of this, Christine and Madison took their time to pull multiple swimsuits for me and give me their opinion on each. As a customer who is almost 6 months pregnant, I was super nervous to go try on bathing suits, which is a feat to do even when you are not pregnant. While I was well aware that the quality of merchandise that the store offers far surpass any other stores, I was blown away by the customer focused experience. It has been a long time since I have had some great experience at a store, and I am especially picky since I worked in retail for over 6 years. Bravo to Christine and Madeline for their hard work, kindness, and all-around good attitudes. Because of the two of you, you have a customer for life!