Soma is on the 1st floor on the North side of Somerset Collection and next to Beyond juice…read more The staff at Soma must be instructed to make sure that they don't smile and are as cold as possible to their customers. If it weren't for my past experiences with their undergarments. I would definitely be going somewhere else. Also, they have a very small selection of the thongs, several colors, only two styles and not a lot smaller than Smalls. Are thongs not a thing anymore? I got one pajama as well, not many long sleeved ones that looked comfortable or for me. $132+ of purchases, at least they are running a special and taking off $40 for any orders over $125. It's something.

I have visited this store twice this week and I am disappointed by the terrible customer service…read more The sheer fact that they are a very intimate store would make you think they would offer better service. They walk into the dressing room to check on you without barely waiting for you to say it's ok or get dressed, they measured me incorrectly 3 times and tried to sell me a bra that covered me from my ribs to my collarbone!! The whole experience was horrible but I still bought a few bras because I really needed a new one. Then I got home and they gave me the wrong size and I had to return them!! Three days later I tried to return them 5 minutes before closing and the sales clerk locked and closed the door in my face and said come back tomorrow. Are you serious??? So rude! I still had 5 minutes!! Regardless I'm returning everything tomorrow and never buying anything there again!

I've lost some weight this year so needed to be fitted for new foundation garments. A quick Google…read moresearch led me to Harp's Lingerie, so I plotted my Saturday morning visit and am thrilled with the outcome! Let's be honest: A shopping trip to Birmingham can be daunting with the paid parking and general busy-ness of the town. Arriving at 10:00 AM (when they open) turned out to be wise. I was able to secure a nearby parking spot and was warmly welcomed into the store. Jan "Wright" took wonderful care of me- starting with an accurate measurement, listening to what I wanted, and helping me to feel comfortable with the process. I left with several items that are not only physically comfy, they look terrific! Harp's has managed to retain quality service while offering gorgeous items. I'll be back

Excellent personal service. One is greeted warmly at the entrance, and led to a fitting room. The…read moresales people work hard to insure your lingerie needs are met and give great suggestions as to garment care. I am highly impressed and pleased with the professionalism of Harp's staff and I will be returning.

I had an extremely disappointing experience here. I came here sometime in July and was helped by…read moreAmanda everything was good at first until I went into the fitting room, that she had set up for me. There were used panty liners on the mirror and bench and what topped it off was the period blood in one of the suits SHE put in there for me. When I asked to use the restroom to wash the blood off me, she told me I was going to have to use the food court restroom. Not to mention the quality of the swimsuits is subpar for the high prices they are charging. this whole store is just very off-putting and different from what it used to be. Tip for all of my girlies who shop here: before buying a suit from them buy it from the actual brand that sells it, it's usually much cheaper because they don't price match!

I just have to say how wonderful my experience was with Christine and Madison at everything but…read morewater. I went in on an early Wednesday thinking that they would be empty, but to my surprise they ended up being super busy. Regardless of this, Christine and Madison took their time to pull multiple swimsuits for me and give me their opinion on each. As a customer who is almost 6 months pregnant, I was super nervous to go try on bathing suits, which is a feat to do even when you are not pregnant. While I was well aware that the quality of merchandise that the store offers far surpass any other stores, I was blown away by the customer focused experience. It has been a long time since I have had some great experience at a store, and I am especially picky since I worked in retail for over 6 years. Bravo to Christine and Madeline for their hard work, kindness, and all-around good attitudes. Because of the two of you, you have a customer for life!

Allow me to start by saying just how much anxiety I had about this appointment and just how much I…read moredid not want to go - because I didn't - AT. ALL. But I was nudged. Lovingly. I'm REALLY, REALLY glad that I did! Rachel was AH-MAZING! She immediately made me feel comfortable in my own skin and was incredibly helpful with the many different options that are available. The versatile styles they offer help find THE suit for your body and that makes a WORLD of difference. While the price was a tad steep, my suit will fit my body the way it should. This shoppe is definitely NOT one size fits all and that makes all the difference. I will definitely be back if I need a new swim suit in the future!

I had a fitting with Tara today, and was seeking something interesting and special for upcoming…read moreevents - I ended up buying much more than I intended as everything she selected was adorable, well made and made me feel like a million bucks. Apparently I've been suffering with ill fitting lingerie and everyday panties for years - this place is now top of my list for gifting and the effort we deserve to feel good in what we wear, especially after 40, PLUS they make custom swimwear! With a long torso nothing ever fits me well so I will be back in the spring to design something for summer. Thank you Tara!

Service Selection…read more Value Their brands remain top of the list, and better than these new undergarments that have hit the market

I was very disappointed with my visit at Tina Marie's. I tried bras on, found a style I liked and…read moremy fitter informed me they did not have a black or neutral bra in that style. They were not ordering new stock...what???? So my fitter brought me a dark blue bra I told her I would take it. I got home and tried it on.......WRONG STYLE AND WRONG SIZE!!!!? Went back to store to return bra and they informed me that there are NO refunds. I said....not according to your website! Needless to say I have to do an exchange. I will not promote this place. Bad customer service!!!

FREE PANTIES! Yes, I am on their mailing list somehow, so I regularly get a coupon in the mail for…read morea free pair of cotton panties. Would I pay the regular $7.50 price for them? No way! Of course I NEEDED to get a bra to go with them (Great marketing strategy VS!). I did purchase their new Angels Lined Demi Cup bra that I saw advertised on TV (I should go into marketing...). It has memory foam! As if my boobs are going to change anytime soon... As I was entering the changing room I handed the attendant my bra and she actually looked at my chest and said, "Are you sure you got the right size?" I assured her that even though I was only wearing a tank top under my shirt (my bras were being laundered after a hot Mexican vacation) I was bigger than I looked. Anyways, the bra is sexy and fits really well (ha, Lady!). Plus, I got ten bucks off using the free panties coupon from the mail. If you like to be glam then stop on by and let the salespeople check out your boobs too. There is a Pink store next door and a section with all their fragrances and body lotions. If you are a bit more reserved, then there's a Kohl's down the road. They have cheaper bras that do the job just as well.

Love this store, love their leggings they are the best leggings I have ever wore and reasonably…read morepriced. They are soft and come in many colors. In which I have all of the colors except for two of them. Anyhow the store was neatly organized and I had three sales people come to me to see if they can help me find something which was very nice of them to do that. The store was huge and we didn't have to wait long to get in to shop nor was there any waiting to check out. I will definitely be back the next time I come shopping here. It was kind of hard trying to find my size in pajamas but that's okay at least I got to feel them. Going to order them online if they have my size. The bathing suits for this year are so nice and colorful. They didn't have many in my size but that's okay I will just order it online. It definitely was a pleasant experience.

I cannot say enough good things about Susan and Emily. Getting a wig can feel really overwhelming…read moreand emotional, but they made me feel so safe, excited, and confident that I came to the right place. After 6+ months of educating myself about wigs and finally realizing I needed a professional to help, my partner found Susan's website and spoke with her on the phone the same day. We were able to get a free consult in less than a week, and I now have a custom-fit and custom colored wig. Unfortunately, my partner and I are navigating this hair loss situation with our wedding in less than a month. They are incredible. I could not thank them enough for the knowledge they taught me and their talent/skill they did on the wig!

I just went to Susan's yesterday with my mom to get hooked up with all the junk a woman undergoing…read morechemo and the big "C" might need. This experience was so much nicer than I even anticipated. Susan and her staff are warm, friendly, and Susan knows from experience how much BC sucks. If you'd like to get a wig, call Susan first. She recommends that clients schedule an appointment; this is definitely necessary! My mom received top notch, one-on-one service from Susan and her wig consultant, Shannon, and the consult and wig selection took us about two hours (not sure if that's average, but if you or your mom is picky, leave some time). They offer high quality synthetic wigs and human hair wigs, all of which are customized to each woman's tastes (and head size). We ended up selecting a human hair wig, which is pricey, but definitely worth the expenditure. We'll head back in two weeks when my mom's hair begins to fall out to have my mom's hair shaved off and the wig styled and fitted. Susan stated that this normally takes about two hours (there's a cute looking restaurant next door - Mae's - that looks nice to chill in while you're waiting). Susan also sells cute hats, skin products and other random products that you never thought you'd need... If you're in the metro-Detroit area, this is definitely worth a visit. Anyway, I rambled long enough, but it's hard to know what to expect so hopefully this helps you. Susan's is just a really nice, calming place. I can't recommend it enough.

Macy's stores vary by location. This particular store has seen a lot of improvements in cleanliness…read moreand orderliness in the past couple of years. I came in looking for a specific winter coat style/color. They have lots on sale - most discounted 50% with some even more. I found 5 different makes of the coat I was in search of. After trying them on, it came down to two. Due to people moving things around and signs not always correct, I looked for a price checking machine. They used to have them throughout the store (I hope they add them back!) but I could not find any in the usual spots so I asked a worker. Instead of telling me where one was, she took me to the empty register and scanned both coats. Both were on an excellent sale so I wanted to try them on again for a direct comparison. When I decided, Olivia helped me at the register. She was quick and helpful. I love my new coat - and thanks to Punxsutawney Phil, I'll have about 6 more weeks to enjoy it.

Been here a few times but the recent visit was EXCEPTIONALLY great!…read more I was looking for a sport coat and was roaming through the store when I stumble across the "Boss" section. It's a nicer brand of suit jackets that Macy's carries. Met a worker named Dominique and he was quick to begin understanding what I was looking for and quick to help. He worked with me for about an hour trying on different coats and looking in the back for other sizes. He really put a lot of effort in while managing other customers that came up with similar questions. I was very happy with his service and ultimately bought a jacket that he recommended and helped me get fitted for. We purchased a few more things while we were there on different floors and found what we needed pretty quickly!