Customers service. I was banned for complaining about the cleanliness of my room. It smelled of…read moreperspiration but the AC wasn't working. I didn't have towels nor toilet paper and they do not offer daily housekeeping. I wrote a review on another platform and the hotel operator/owner is now threatening my friends who are long time guests there. I've tried removing the review although they had nothing to do with it. The only reason my friend's name popped up under the review is because I'VE BEEN PAYING for her to stay there these last few weeks. I will never spend another penny there and will continue to expose Darsash and his dump of a hotel.

Easily my favorite hotel in the area, and well worth the distance from New Orleans and Baton Rouge…read more I didn't expect to have a sizable kitchenette with a large refrigerator! Because of the great price and the nice room, I decided to extend my stay. I'd say there's just a few negatives: -distance from city centers (not that big of a deal really) -no breakfast in the morning -nothing special about the town nearby -they have vending machines, but they are pricey - $3 for a water. Be sure to stop by a market and bring your own food and snacks.

Everything,the rooms on the second floor smell and they don't have good hospitality at all,stay…read moreanywhere else but here.They give a bad name to best westerns everywhere and I love best westerns but this one was the worse by far.They didn't want to clean the rooms,gave us no pillow cases and wanted us to come get all the amenities they were supposed to provide from the front desk because they never resupplied the room and I was there for 7 days but never again.Go anywhere else but here.

From the owner: At the SureStay Plus by Best Western St. James Donaldsonville in Saint James, LA, you're sure to…read morefind great value and modern convenience. SureStay® Plus Hotels by Best Western are redefining affordable value through upgraded standards, consistent quality, and great service.

I was actually a little nervous getting a hotel in a smaller town but this Holiday Inn Express is…read morefairly new. Easy check-in and checkout. Quiet hotel overall. Clean rooms with mini fridge, microwave and Keurig coffee maker. Continental breakfast. Conveniently located near the Sunshine Bridge.

After a long drive, a room that is clean, quiet and dark enough is wonderful. The curtain runs in a…read morechannel that keeps all light out and allows for a good night sleep. The new mattress was also extremely comfortable. The room was well appointed and the staff were very pleasant. A wonderful stay and a definite location to stay again.

It's not a five star hotel. But I didn't pay for a five star hotel either. The rooms are small and…read morethere are no novelties like a lobby with fancy couches or continental breakfast. But that is fine with me because I don't usually utilize those things and I'd rather have the lower price than things bundled in that I won't use. The rooms are outdated and a little musty. Again I won't complain because it is priced as such. My main concern with this place was that the price was too low. I was worried that such a low price might attract undesirable neighbors. But everyone is pretty respectful and I feel 100% secure here. A co worker and I each have a room and have been here 10 days. I'll admit that this is not a place I would be happy staying if I were on vacation. But it is a perfect place to take a shower, shave, and get a few hours of sleep while we are in Fayetteville for work.

We stayed here during the Christmas holidays. We called ahead of time to ask if they had baby cribs…read moreavailable. The clerk said they did not have cribs but they had play pins. No charge. So when we got to the hotel, I asked the clerk about the play pin and he had no idea what I was talking about. That was sort of an inconvenience but I just let my son sleep in the bed with me. I did not like the style of the room and the stove needed a deep cleaning. Also, their were only two plates in the cabinet and one spoon and one fork. What I'm the world???? Being that this was a double queen room, I would've thought they would at least have enough dishes and utensils for four people. But anyway. The towels they gave us came with two brown towels. The towels were brown because they were obviously soiled in some way and then, washed. Ew! They were not fitting to reuse for more guests. Other than that, the stay was fine.

The room they gave us only had one set of towels when I went down to get another set the guy told…read moreme I had to bring the old ones down I told him we just got there Ava it was only 1 set of towels we had 2 ppl in room. Then he says I had to wait to tomorrow for housekeeping I'm like I need to take a shower tonight after 30 minutes I finally get a set of towels then there was no hot water in our room had to go back down and argue with front desk to get a new room then he didn't want to n give an extra blanket the new room smelled wet and rotten well the carpet was wet was told there was no more rooms so we had to endure the smell and wet carpet then we had no TV to watch signal was down and no WiFi this was crazy and disorderly for 165 a night

Truck driver limited parking on street in front of hotel.. Stayed 2 nights. First night there was…read moreonly 1 room available which was a single handicap room. Very large & spacious with a comfy king bed. Room was in excellent shape & condition. Very quiet & had no issues with anything. Next morning we went down for continental breakfast & to see if any more rooms were open. Due to COVID-19 the breakfast was behind the front desk. Basically pastires & coffee. The lady checked to make sure the person who was checking in later needed a handicapped room before she moved us to another room. She called us & told us what new room we would be in. The 2nd room was just as nice as the first room. Staff on morning & night shifts were very pleasant & accommodating. Cash paying customers are required to pay a refundable $100 deposit. This is a little pricey but what are you going to do if all you have is cash! Absolutely no issues eith this hotel or the staff we encountered during our stay. We would most definitely stay here again. There are only a handful of restaurants. Pot & Paddle Cajun Kitchen & Chuck Lee Chinese attached to Casino were both not very good, but this is not the hotels fault. Just letting anyone know get food before hand as these 2 places are within walking distance but they are gross! Plus there is no pizza delivery either.

Where do I start wow…read more Stole Money from my said they had no reservation for me and then charged when cancelling through hotels.com Report this company to the attorney general and other offices that handle these crimes

First off system was down completely upon arrival. Got my room key entered bathroom floor was…read morenasty as was counter. Toilet was clogged with toilet paper. I walked into room area and fell busted my butt mini fridge was leaking water all over the floor. The rooms are updated looks good at first glance the issues are they aren't cleaned PERIOD.

First of all the newly renovated rooms were fresh and clean. (even did a bedbug check!) new, fresh,…read morecomfortable bedding. The bonus was the amenities of microwave, dishes, refrigerator/freezer. It appears contract workers spend multiple days for extended stay with all the amenities of home. Even a full southern breakfast included in the mornings. Staff was friendly. Enjoyed our stay. Location is convenient to highway and any other things you might need if you have a vehicle

From the owner: Newly updated hotel! Quality rooms, comfort, and cleanliness, at economy prices. We offer long term…read morediscounts as well as discounts to our neighboring businesses employees.

Been closed for years. Expensive but was a top notch place to eat for special events. Went with…read moreseveral couples for my wife's birthday and was probably the best time we had. The place was beautiful, fresh flowers, staff workers new their job and if you wanted anything, they got it. Miss the place, it drew in business from all over and was a item for a small town. Chef Folse moved on to bigger projects and it just a memory .

Amazing Tour and Museum Experience…read more Houmas Plantation House is an amazing place to visit. We started our day early and had breakfast first. There's a simple American/New Orleans-style breakfast buffet with eggs, sausage, and grits, available from 8-10 a.m. The plantation opens at 9 a.m., and the first house tour starts at 9:30 a.m. The house tour lasts about an hour. Our tour guide was very knowledgeable. This was my second time taking the tour, and although the guides were different, they shared the same history in their own unique storytelling styles. Both were engaging and easy to follow. Don't forget to tip the tour guides--they do a great job. After the tour, we walked through the gardens in the morning. It's about a 45-minute stroll at a relaxed pace--walk, rest, and enjoy the scenery. Very peaceful. Later, we went to the Carriage House Restaurant, which has amazing food. The bar is also great--try the Houmas signature drinks, they're delicious. You can enjoy your drink inside or outside, then walk around more or relax. If one person wants to do everything--breakfast, museum and house tour, lunch at the Carriage House, and buy a few souvenirs--expect to spend around $150 or so. Overall, it was a great, peaceful experience, and I highly recommend it.

This is a really beautiful place. The gardens and grounds are varied and well maintained. The…read morehouse is restored beautifully. The current owner clearly cares for and respects the history of the place. Peafowl roam the property along with swans and other animals. There is a large gift shop with a wide range of items.

We are from California and our friends recommended this place. We enjoyed the tour. Hunter was so…read moreinformative. You can tell he's passionate about this place which made it more interesting for us. Thank you for the hospitality.

I'm sure it is a beautiful place but unfortunately I will never know!!!! My husband I drove from…read moreAlabama to visit Nottaway. Their website states tours are available at 10, 12, 2 and 4. We arrived at 3:09 at the office/gift shop to purchase tickets and hopefully walk around the garden while awaiting our tour. Imagine our disappointment when we were told "no more tours today, she's already locked up the house"! Why would you ever treat your guests like this? Your business relies on tourism dollars. If you don't want to have afternoon tours, don't advertise them!!! Shameful!!!!