Today (Thursday 8-15-24) around 3pm they came to my home in Rocky River, Ohio. Window Universe went…read moreABOVE and BEYOND. They fixed both a door and a window. Window Universe will be my first choice for windows. It turns out that they did not install the window that was broke, but they fixed it anyway.

ll start off with this. No gimmicks. FOREVER WARRANTEE. (yea…read morereally) No "Time share" sales tactics. No telling me "My wife had to be there for the initial visit" (That is also a timeshare selling tactic) No Special "back to school pricing" gimmicks. No buy one get one free. No LYING and saying the competition makes inferior windows (Then when you see what Window universe does it is actually better than the other company) I got 18 quotes for work on my house 5 window quotes. so I am tired and cranky. I didnt call Window Universe intially. (my mistake) I had one company (Who I wont review) that was all the way up to getting a downpayment from me. They seemed good initially but I had to fire them when they didnt show up (it was a fourth offence) Too bad. Well I called Window Universe they came out fast. The quoting process was fast. The person (lance) who came out was very personable. Now I didnt realize this but their quote was 1500 less than the other guy I fired. Also Lance is a dialed in person. He called Provia on my door and he told me that the door I was getting was not compatible so we had to switch. The previous guy was going to give me that door with the side lights. (Was it going to even work??) yeah so there was that. The appointment took minutes. We also talked about basement glass block windows. Their prices. Right on the sheet AND they were really good about 1/2 what I expected to pay. So I am going to do that too before the winter. Anyhow when all was said and done Window Universe was less than the guy I almost used and Lance double checked he got the proper sized windows and sidelights. Great experience and I still have 3+ weeks before the windows show up. Ill come back and add some pictures after it is done. I know it is going to be great.

approximately 25-30 years ago Euclid Glass installed custom mirrored panels in my residence....back…read morethen their service, value and quality were spot on. We decided that in our current home we needed 2 large mirrored panels installed. The only company we contacted was Euclid Glass. Although they have grown considerable...they still handled my project with the same service, quality and value!!!! Thank You Crew!!!

Great Company that pays attention to detail. They can handle any project, large or small. Their…read moretechs take pride in their work!

Salesman came out to measure back door. Did not say hello…read moreand complained about how the company couldn't do the job, stating that the cement pad would have to be torn out. Another company, purchased the door and replaced it easy peasy. Rating ZERO

Window wizards! They fix anything and save you thousands of dollArs. Very honest people and easy…read moreto work with.

Loved JR from the moment he walked into my home. Knowledge, through and readily available with…read moresolutions. Highly recommend.

Ronnie the sales representative came through today and got everything rolling. Got the colors…read morepicked out for siding, got discounted on the pricing and we got everything squared away from new siding, soffets and window wraps. Excited for the new look on this 70yr old house!

We could not be more pleased with the experience with GBH. The man who came out to quote was very…read morefriendly, knowledgeable, and wasn't pushy. He gave us great recommendations about where to put vents. When we scheduled, the girl at the desk offered us a promotion if we waited a few months which saved us quite a bit. On installation day, our install guy was here early, kept me informed as to what was happening and was done in about 3.5 hours. By himself. Our house is from 1928 and had original basement windows so I expected some issues. But our guy was such a pro- he removed every window in tact (I asked if I could keep them) and installed beautifully. He cleaned up after himself and was even nice to my puppy who would not stop barking at him. It was a good price and a great experience. Highly recommend!

Ron Sullivan from GBH did an outstanding job installing our three new basement windows. He arrived…read moreon time and finished within two hours, leaving no trace but the new windows. Ron is a credit to Glass Block Headquarters. We appreciate the increased security and natural lighting for our basement. Thank you GBH!

I followed the instructions to text pictures of the damage to my siding, I forgot to provide my…read moreaddress on accident and the owner had me call him. He was extremely rude over the phone. He provided me a quote, which I wasn't sure if it was just for him to come out and give a quote or for the actual repairs and his reaction to that was extremely unpleasant, he told me that he would charge me double to come out twice and then told me to hang up the phone when I apologized if I had offended him in any way. Will definitely just take my business elsewhere, the customer service experience was just so poor. This is the first home I've ever owned, and the first time I've experienced damage to the exterior of my home - I was really hoping for a different experience and someone a bit more understanding.

I talked with Mike and explained our problem about a hole in the siding from a rock hitting it. He…read morewas able to come out after the holiday and got everything fixed like nothing had happened! My customer was happy it got fixed so fast. I appreciate Mike coming out for this small repair and taking his time to talk with my customer and explain how he was going to fix it. I highly recommend Mike and his company! Tom L.

Nick Mcangus is the consummate installer. Very detailed and very hard working…read more Most pleased with our new windows.

I'm not sure what is wrong with this company. I called and left a voicemail that I am interested in…read morepurchasing a new picture window, no response. A few months later, I went on their website and filled out the online quote request, no response. I'm done here.

DunRite just completed installing new vinyl siding and vinyl shake on our house and we are very…read morepleased. Everything went a planned and the house was completed in just a day and a half. Tim our sales representative was very helpful with our choices and he did a great job of staying in contact and following up. The whole process took only a few weeks from the time we placed our order to completion. Also had them replace our skylight. Would definitely recommend this company. Thanks to Tim and the installers that did a great job.

Got Gutters installed. Great quality, great communication through process. Sales rep was…read moreknowledgable and professional.