I have been a patient of Fr Toupin since 2005. He has quite literally saved my life at least two…read moretimes. If the medical issue is out of his realm, he will steer you in the right direction and check on you to see how you progress. He and his excellent staff take time to actually listen to your concerns and they never rush you.

In general this is a good practice, but don't believe the "same day" appointment feature with the…read moreMDVIP premium price tag. They do an annual comprehensive visit, but I found that the results weren't thoroughly reviewed. I get my care through a team of specialists in other practices, so not clear what Dr. Toupin's practice adds for the premium price tag.

We love Dr wheeler! The whole family sees her and we appreciate the safe space and that she always…read morelistens and gives many options when making decisions on our health. so thankful to have found her.

Dr Wheeler is an exceptional doctor that listens and focuses all of her attention on the patient…read more This is often hard to find elsewhere. Judy S.

My family of four have been patients of Dr. Tran's since 2008. Let me tell you a few things about…read moreher. She is compassionate which you will read in other reviews. She does NOT rush. EVER. She listens. ALWAYS. I usually have a long list of questions and she answers every single one of them while brainstorming and thinking out of the box, which I appreciate. I wanted a doctor who would do that. That's why I've stuck with her. She runs on time and doesn't double-book. She also emphasizes a healthy lifestyle. She's willing to discuss what you eat, and how important nutrition is for your body, and getting the weight off if you need to. Listen, I've got one son who hates doctors, but he loves her. That says a lot! Dr. Tran and her staff, Quinn and formerly Sylvia whom we will miss so much have not only taken care of our family medically but have carried us through some of the toughest personal times in our lives. When we enter that office Sylvia and Quinn ALWAYS greet us with a smile and ask us how our boys are doing (by name) and Dr. Tran always asks my husband and me about our family life and how our sons are doing even now that they are grown. During the pandemic, her office has done an outstanding job of making me feel comfortable going in for bloodwork. I drive up and call to alert Quinn that I'm there for my appointment. She opens the door for me. She is masked and protected and so am I. I go in, sit down, have my blood drawn, and then she opens the door for me to go out. So it's pretty much touch-free! And the whole office smells like a very nice light hint of bleach which tells me they are doing their job of sanitizing the place which I personally love! To wrap this up, if you are looking for an outstanding doctor in the Round Rock community who thinks outside the box, truly cares about your health and your family, doesn't rush, runs on time, listens well, likes to answer questions, and has the sweetest office staff ever then please give Dr. Xuan Tran a call at 512-733-6464

I had an opportunity to do an internship rotation with Dr. Tran for one semester of my Family Nurse…read morePractitioner program. I have to say, She is the most caring, considerate, intelligent and direct to the point . She spends a lot of time with her patients and doesn't prescribe unnecessary medications. Her patients trusted her with her care. Dr. Tran is really big on including complimentary and alternative medicine into her medical practice, promotes healthy living style ( exercises, diet, and screens for diseases), which most physicians don't have the time for nowadays, but this is the best way to get keep people staying healthy. Her diagnoses are very appropriate and accurate . She always makes sure her chronically ill patients are up to date with important lab works and follow up with medications to ensure they don't cause any adverse affects. I feel that her patients are very well cared for and they're very fortunate to have her as their primary doctor. The way she treats her patients showed that money is absolutely not the motive; She does this because she wants to help!

I am so very disappointed in this practice. I saw Dr. Chikkala for a couple of years from about…read more2019 to late 2021. I liked her a lot. I came to get my medications renewed and my pharmacy sent them to be ordered from the office. When I returned to the pharmacy they said they never got a reply. I would call the Dr.s office and it would go to voicemail and I would never hear back. I called quite a few times. I figured they closed or moved. I felt very betrayed at the time. I had to see someone else and then they moved. I recently went on Yelp to find a new doctor and saw that Dr. Chikkala was still at the same place!?? WT? I left another message, again, no response! I drove over there today and only the nurse was there. I told her about all this and said she would have someone get back to me. So Dr. Chikkala's husband (who runs the front) Just now called me. He was very rude to me. He said that because it had been almost 2 years that she was no longer my doctor, (well of course she wasn't). I wanted to go back to see her. He wanted to go round and round about when he "said" he called me back a long time ago and it was ME that never responded. LOL really? I DID call, MANY MANY Times! No one ever got back to me. Very irresponsible for a doctor's office. So, I said I would like to get in to see her. Then he tells me that I have to find another doctor because she won't have any information from the last 2 years?? Well, they can get that information from the last group I was at. He proceeded to then just make up stuff and it got ridiculous. He made no sense, I realized he was just being an ass. I really do not wish to deal with people like that so I will find a new, better, more communicative, and responsive doctor's office.

Dr. Chikkala was amazing. She was very thorough. She knows her business. The front desk personnel…read morewas also very helpful. The office was clean and organised. Looking forward to seeing her again. I have faith in her.

Dr Supkay, her nurse, and the staff at Brushy Creek Family Physician are top notch…read more Dr. Supkay is a professional & compassionate doctor. She is thorough and proactive with her healthcare approach. She also stays current on the healthcare industry to ensure you get the best care and most current protocols based on ethnicity where relevant. This sets her FAR apart from other physicians in the area. I would drive a million miles to see Dr. Supkay. Setting up appts, request of refills, insurance is all an ease due to the excellent attentional to detail & communication. They also have an amazing patient portal which makes communication with Dr Supkay & her nurse very easy. You can also make refill requests & get lab results from the portal. I absolutely LOVE that Dr Supkay does NOT keep your lab results hostage. As soon as CPL completes them, Dr Supkay allows us to see them. And she follows up to discuss of course. The convenience of CPL being located on site makes any follow up labs easy breezy. Highly recommend Dr Supkay as part of your medical care team!!! Thank you Dr Supkay & staff for the continued compassionate care!

Impossible to get a timely appointment. If you are sick or have a serious medical need, do not…read morecall this group...they rarely answer the phone anyway. Most of their good doctors left, so they really don't know what the hell they are doing....save your time and money and find another provider.

I was looking for a new primary doctor after moving to the area and this one started out very…read morepromising. But, it quickly changed as refill requests were left unanswered- even after the doctor/ P.A. Told me to not run out of certain meds and to call to request refills or request through my patient portal. Yet, twice now, I have run out of prescription and the refills weren't approved because they wanted to do a 15 minute tele-health medicine check up first. So- just seems counterintuitive to tell a patient that they will not let them run out of refills, yet not approve refills u til a 15 minute check in is done- even after having 3-4 appointments since May? Save yourself some time and frustration and find a different medical office/ primary care doctor.

The nurse and Doc there-- Dr R is so much better than the last lead nurse, whose no longer there. I…read morefeel like I am getting better care and I had a few challenges this year. There is a notable difference how the office is run now for sure. Thanks for your assistance!

I had chronic nausea for two years. I've been to several gastroenterologists and general…read morepractitioners and none of them could figure it out. I asked Dr. King my symptoms and she told me it sounded like my stomach wasn't creating mucus in a certain spot. So she told me to take a certain brand of pre/probiotic, which I did. And it worked! I have been free from Nausea now for almost four months. Thank you, Dr. King!

I struggled with poor sleep for over a year as I'm in menopause and Dr.King refused to give me any…read moretype of HRT because I smoke. She had me go down the path of fighting to get a CPAP to work because she insisted my poor sleep was due to sleep apnea. While I do have mild sleep apnea. the CPAP never worked or helped and I ended up giving it back to the DME company. I recently switched doctors and my new doc put me on testosterone cream and 200 mg of progesterone and, wow, I'm sleeping through the night like a baby. It is only estrogen that I cannot take, progesterone and testosterone are fine. I do not recommend Dr. King to anyone. I feel she is very close minded, her bedside manner is terrible and she often runs late without apology.

Thank you for taking the time to respond.(Owner)…read more I appreciate your acknowledgment and your explanation regarding the 10-minute grace period. However, I believe my concern goes far beyond the policy itself. It is about fairness, empathy, and the overall patient experience. Patients are routinely expected to be understanding when physicians run behind schedule. On several occasions at this office, I have checked in on time only to wait anywhere from 90 minutes to two hours before being seen. Patients accept those delays because we recognize that emergencies happen and physicians sometimes fall behind. Why doesn't that same understanding extend to patients? On the morning of my appointment, I left home well in advance. I encountered severe thunderstorms, road closures, traffic diversions, and multiple accidents. After arriving at your parking lot, I spent more than 10 minutes driving around simply trying to find an available parking space. Had adequate parking been available, I would almost certainly have checked in within your stated grace period. Does the practice take situations such as severe weather, inadequate parking, and circumstances beyond a patient's control into consideration before cancelling an appointment that took six months to obtain? My greatest disappointment was not that I was asked to reschedule. It was the attitude of the front desk employee. There was no empathy, no willingness to listen, and no attempt to contact Dr. Zikusoka's clinical staff to determine whether I could still be accommodated. On previous visits, I have personally witnessed staff make those calls for other patients. Healthcare should be patient-centered from the moment a patient walks through the front door. Unfortunately, that was not my experience. I continue to have the highest regard for Dr. Michelle Zikusoka. She is an outstanding cardiologist whose professionalism, compassion, and dedication are beyond question. My criticism remains directed solely at the front office staff and the way this situation was handled. I sincerely hope Austin Heart will consider applying the same patience, flexibility, and understanding to its patients that patients are expected to extend when the practice is running behind schedule.

What can I say? Dr. Z changed my life. Maybe saved it. I started seeing her 2-3 years ago after…read morelong-COVID. She was able to quickly diagnose the PoTS I knew I had based on actual numbers and data, whereas it had been previously been dismissed as anxiety, all in my pretty little head, a medication side effect, or even MS. I was told PoTS is rare. *PoTS is not rare. Finding a doctor who will test and diagnose properly is. Dr Z and I worked on diet and lifestyle changes and eventually began medication. I am in my 40s now: I went from barely being able to stand long enough to make it thru two 6hr shifts a week, to randomly becoming an adult gymnast who actually leaps and spins on the balance beam. Like what?! I have NEVER been in better shape from my blood labs to physique. I do better at work, too! Everyone at the office from the receptionists to the medical assistants are kind and caring. You can tell they enjoy working there. There's a good energy/ good vibes throughout the office. Cannot recommend this intelligent, compassionate, and personable provider enough. *I am a healthcare provider, but have no professional association with Austin Heart or St David