HARASSMENT & UNPROFESSIONALISM WARNING: This company & Jacob are NO longer welcome on my property…read more Authorities have been notified and will be as necessary. I wasn't planning on writing a review when the mistakes and harassment occurred. I wanted to give Jacob several chances to say "sorry"; however, the apology did NOT happen before, during, or after he admitted he was wrong and saw me crying. All I wanted was an apology for the harassment in my home on 9/11/24. The refund was not necessary. Jacob thought he could disrespect me because I am an Asian woman without my husband at home. Please see below for the harassment in detail. I recently had the unfortunate experience with Jacob at All Pest Solutions on 9/11/2024. Jacob's harassment at my house was unacceptable. The condescending and gaslighting way he handled his mistakes was unprofessional. Instead of apologizing for his mistakes which were discovered by ANOTHER expert from a DIFFERENT company and myself, Jacob became defensive and belittled my concerns (I am an already paid in full and respectful customer who tipped him + his partner $40 for the initial inspection in July). As Jacob stomped into my house, he demanded I come up to the attic with him and my other expert, I refused. I kept raising concerns about his careless inspections which he stated there were no rat activities (which was false and documented by the other expert). He kept arguing and wanted to be right. When my other expert showed evidence of what he missed, only then he admitted, "Yes, I missed that spot outside " - still WITHOUT an apology. He went on another lecture about rats that felt more like a power move. He persistently patronized me by saying "calm down" when I was in obvious distressed CRYING thinking there were intruders upstairs due to the rat noises. He kept dismissing my concerns, making me feel as if I were overreacting when there were issues that were carelessly overlooked by him. What made it worse, he made this all about himself - telling me he has a daughter. Jacob made me feel horrible and scared. He said him and his dad didn't have time for my situation and reviews? I was grateful the OTHER expert from a respectable company called Safe Pro Pest Control, Ryan, was there as a witness. Ryan apologized for Jacob's NASTY behavior. Fortunately, I have cameras and the expert detailing this entire interaction. Background: In July 2024, Jacob checked my lower attic, he insisted there was not any rat activities (false again). He said and it's a direct quote, "It was clean as a whistle". Never heard of that expression until him. When he came back the next week, I insisted he check the upper 2nd attic. Initially, he stated and here's a direct quote," Since the lower attic didn't have activity, no need to check the upper second". But I pushed him to check and said, "Please humor me and check the second attic". I documented this in my journal and have camera footages. When he finally agreed, he admitted, " Well I take that back, there's activity in the upper attic". I was respectful to him and his partner by tipping $40 when they sealed the roof and garage; however, as he kept lecturing me on rats, he came off arrogant, a "know it all" since his family owns the business. It was so off-putting, but I remained respectful on our interactions. He did not know how to read a room when I simply wanted him to check the house NOT to lecture me on rats. I hired him in desperation since it's my first home. According to the other expert, Jacob sealed only my garage and roof well. However, he was careless since he missed key spots which led to rats coming into my house. Now, I am with a different company setting traps in 2 attics, resealing outside, and installing cameras in attics. Jacob needs to work on his condescending demeanor, coupled with an arrogant refusal to acknowledge my concerns, made me feel undervalued as a respectful paid customer and person. Just admit when you're wrong and apologize. I would strongly advise anyone looking for pest control services to steer clear of this company.

I've been using All Pest Solutions for about 10 years. Denny has been outstanding, he's thorough,…read moreon time, friendly, and professional. I recently had a wasp nest that was becoming an issue and Denny came by the next day to handle it. Highly recommended!

Outstanding company. Used them for years for extermination service at my home. A-list.read more

Shawn was awesome! Very professional, friendly, and the service cost was at a great price! I called…read morehim about a wasp nest on my house and Shawn came out the very next day to knock it down and spray away any other pests. He doesn't pressure you to sign up for any annual contracts, just gives you options and information. Which is important to me! Totally straight forward and honest. FYI: Shawn is the owner and terminator: Good guy.

Customer service is horrible. I asked the sales rep specifically about how they handle mud wasps,…read moresnap traps inside the house, and what they would do for fire ants. The rep totally misrepresented everything. He said they would kill, remove and clean all traces of mud wasps, then spray a deterrent. False. They can only knock off a bit and aren't allowed to actually clean the wall and do not spray deterrent either. Was then quoted $2500 if I wanted them to put snap traps inside the house. Not included as they initially confirmed. And the fire ants are so much worse since DANCAN. I was also told I could cancel whenever, no mention of a 12 month contract from the extremely misleading door to door rep. I went to buy more of what I had that was working from Lowe's instead and requested to cancel. No one calls back. Text support says they will cancel it and have a manager call me. It's been weeks of this and I'm now getting emails that they are trying to come service the address and bill me again. This is absurd.

I rated this company a five star rating in my first review because they did a fantastic job…read more However, I noticed the last time service was done they didn't treat the entire perimeter and then when spreading granules on the ground, he was just walking and talking on the phone throwing it by hand. I then emailed the company and asked for a call back, so I can get the service done, and no one ever called me back. Hoping this is not a sign that the owners have sold.

It was truly a pleasure working with Davidson Pest Control. Josh is as friendly and professional as…read morethey come. Supporting local business is pretty high on my priority. If you are in the Little Elm, Frisco or surrounding communities this is definitely your guy! Did a wonderful job, explained everything along the way, took extra time to explain handling all of our fur babies during the process. Good people!! He is already confirmed that he includes Celina in his service area. He will be our go-to when we get to our new home in Celina! I would give more than five stars if I could. Stop looking now because this is your guy!!

We've been using Davidson Pest Control since around 2014 or 2015. Very happy with their service!!!…read moreJosh is professional and kind! We have him come quarterly. Billing and payment is easy! Highly recommend.

Excellent pest control and very professional and thorough. Really show they care about their…read morecustomers and our property.

The Ocelli team always does a fantastic job. They thoroughly inspect both the interior and exterior…read moreof the house. Will come back if needed between the regularly scheduled visits. Everyone is very nice and they review the results each visit. I recommend Ocelli!

Thomas was very professional and made a thorough accessment of my pest issues…read more I will remain a future customer the next time I need pest control. Thanks Thomas!

Topper's did an amazing job helping us with a squirrel and mouse problem in our attic. Thomas came…read moreright out. His expertise allowed him to quickly see potential openings that the crittters could use to gain entry. He got those sealed up and traps set Thomas was very friendly and professional. He came over to check traps several times, and now we're pest free. Don't hesitate to give them a call, if you have a wildlife issue. You won't be disappointed!

NTX Best Pest has 5 stars because they deserve it. I find ALL the techs friendly, knowledgeable and…read moreefficient. They do good work for a fair price. I'm super pleased and glad they hire veterans!

NTX Best Peat is the ONLY company I trust with my home and rental home. They are trustworthy,…read moretimely and priced well. Being a locally owned business but operating to higher standards than the corporate companies is beyond impressive. I recommend to both my all over my neighborhood every single time.

Kind, courteous and professional service! We've had wonderful guys come out with excellent…read morecommunication. They are extremely helpful, and I've never gotten pushback when needing extra treatments between regularly scheduled service. I'm a sceptic, but they have exceeded my expectations. Highly recommend!

5 star review for 5 star company!! Their technicians go…read moreabove and beyond. Excellent communication and customer service !! Highly recommend for all your pest control needs. Exceeded my expectations!