I have had a lift in my living room and in my bedroom for a few years now. It has been so helpful when I don't have someone here that can help me with my transfer. Especially when my mom is here, it's very helpful to be able to use instead of slide boarding. I love that I'm able to get on my Tilt Table and on the floor as well. It also gives me peace of mind knowing that anyone could come over and help me if I needed them too. I also love having the sling attachment so that one my friends with higher level disabilities can also use the lift if they need to. Thank you so much! read more

SureHands Lift & Care Systems - I'm using my Sure Hands lift in the living room with my caregiver/husband - Mobility Equipment Sales & Services Near Me - Pine Island, New York

This lift has been a Godsend for our daughter! For the first time in her 20 years, shes able to use a transfer lift without someone assisting her. She loves it and it has saved my back. Best medical device we've ever used!!! read more

This lift has helped me gain independence and piece of mind. well worth the investmen!

I just built a new home and had the SureHands lift installed from my across my bedroom to the bathroom. I absolutely LOVE the independence this has give me and saving the wear and tear on my body with traditional transfers. It has also given so much peace of mind to my precious children feeling so much better that Mom won't fall! read more

These guys are a ripoff. I needed to get an additional remote control for the lift system. They wanted $460 for the remote. And $26 of that charge would be for UPS ground 7-10 day delivery. I can ship a 10 pound package with UPS ground for $7, so right there one can see what sort of people they are. On the advice of a friend I bough a programmable remote for $19 from Amazon. It took me less than 2 minutes to program it, and it works like a champ. The original remote has a haptic response, which I don't need. That probably makes it a bit more expensive than the regular remote. But a price of over $400 is sheer robbery plain and simple. Especially since i found the exact same original remote on European websites (UK, France, etc.) for 120 euros. If i could give these ripoff artists negative 5 stars, i would!!! read more

Horrible customer service! I'm a nurse and a case manager in Los Angeles, CA. My Uncle who lives in the Philippines contacted me 2 weeks ago to look into inquiring about the lift system for him. He has muscular dystrophy, he has shuffling gait and as time goes on, weakness on both of his lower extremities becomes apparent. He is unable to perform transfers from sitting to standing and requires up to 2 person assist to get him to stand up. He needs assistive devices just to ambulate. So to continue, he sends me a link of Surehands to get a quote on a series 2000 lift system for him so he can have it installed in his bathroom. I called and spoke to Debbie Sardella in Sales. She informed me that in order to get a quote, i would need to send over the floor plan of the bathroom and forms that my uncle needs to sign stating that they cannot service/install the lift as they don't have a distributor in the Philippines which was not a problem. I get the form via email which i forwarded to my uncle which he happily signs and I get back to Debbie within 48 hours along with the floor plan. She mentioned that the wall between the toilet might be too tight for their system, I said that's not a problem at all and still requested for the quote. A full business week goes by, no response from her. I called her Friday (10/12/12) and she sounded surprised that we still wanted it, stating again the size of the entrance that is required by their lift system. I again said that we can take the wall out if needed to accommodate the lift. She said she'll have the quote out. It's 10/16/12. Still no quote. When you're selling a product that is needed by patients who has physical limitations, I would expect that they would work a little faster. I mean, all I'm asking for is a quote. If it takes more than 2 weeks to get a quote and I STILL DON'T HAVE A QUOTE. I think it's time to move on. Debbie, As a person who works in the medical field, I really hope your sales go down the drain. Your company does not deserve to be standing because people who want to buy your product can't because of your customer service and lack of initiative to sell the product. read more

I worked with Shane in Fort Lauderdale, who helped us install a lift for my mother. The lift (called a Freedom Lift) worked perfectly and was the ideal solution for our family, because we needed a lift that did not install to the ceiling. The lift was able to transfer my mother in and out of the bed and on to her commode, using only one person. It was safe, stable and secure - not like the Hoya's where there is sway and instability experienced by the patients. Not only was the product the perfect solution - but the compassion, professionalism, responsiveness and reliability of Shane and his staff was impressive. I recommend surehands without reservation for your loved one. read more

I just returned from a vacation in Orlando, Florida. Having two adult daughters who require two person transfers I wanted to make this vacation enjoyable for them. We are a family who utilizes sure hands lifts in our home. They are integral in making life easier! I decided to think outside the box and reach out to try to rent a sure hands for our trip. As usual the reps throughout the company were wonderful! From our representative in Rhode Island to the representative in Orlando we had great communication and wonderful service! The end result was an amazing vacation enjoyed by All!! Thank you Surehands for supplying a great product and a group who really cares! read more