I wanted to hire a caregiver to help my mother take care of my father (who has Alzheimers). We first met Patty from Surety Home Care back in 2019 but my mom was not ready to have help. Patty stayed in touch, was never pushy and always kind. In January of 2020, my father's condition worsened and my mom agreed to let us hire help. For the past 6 months, we have been very happy with Surety Home Care and the caregivers that come to my parents' house. Patty is easy to communicate with via phone/text/email. The caregivers write a daily report which I can view online to know how everything is going. Although my mom was hesitant for a long time to accept help, she now says she cannot survive without Surety caregivers. During this Covid19 time period, Surety has ensured that their staff and the families they work for are taken care of. Despite being the most vulnerable people in this scary pandemic, I have never felt that my parents safety or health was at risk. Surety has made sure that all possible safety precautions and cleanings are followed by their caregivers. I am continuously impressed and will recommend them to anyone who is in need of elderly care. read more

Top quality! I will be referring my friends, whose parents are in need of good, friendly care! Jason has really good reviews on yelp.. which makes the decision process much easier. read more

Horrible! Unprofessional. Someone answered the phone as if it were her home. I called to check on an application, and then she told me how many applications she already has. If you have so many, why continue to advertise? That's sounds bizarre and untrue. While in search of places to oversee my family, this place just blew it. I question the validation of any good reviews here. When you don't know how to talk to people, it is a red flag. Callers from the outside should be spoken to with professionalism. We are not your personal friends. You are out of line. DON'T TRY TO defend yourself. I have no words for you. Whatever you say at this point is to help your ratings. read more

Surety Home Care saved me and my mom when we needed home care during a very difficult time. My mom was living in an independent care home when her condition was declining, yet she didn't want to give up her independent status. Jason was referred to me and delivered more than I expected in both quality, care and service. Jason and Patti were there for my mom during a critical transition period that was made seemless by them. I will definitely use them again, and will be my first call when I need home service again. read more

I can't say enough about Surety Home Care. My mother-in-law broke her ankle, and EVERY single caregiver that they sent to our home over a 2+ week period was professional and amazing. Patty accommodated our family on every level. Just an all around professional company. read more

I am forever grateful to Patty and Jason at Surety Home Care for sending us beautiful, kind, competent and loving spirits to help us with my mother, Darline Miller. As soon as we were all vaccinated, we reached out for help and somehow lucked into this company. We could not have asked for a team with more emotional intelligence than the one they developed for us. My mother was 91, living with me, and going through major ups and downs. The extraordinary young women who became our aids (we had a split shift and P & J were very accommodating about finding the several people it took to cover our odd hours) talked to my mom like the real and smart woman she was -- never talking down to her or acting like she was not present and empowered. They looked for things and foods she liked. I loved that the focus was always on my mom, but each of them reminded me to take care of myself, too, and tried to relieve the burden any way they could. Patty and Jason run a tight, loving and respectful ship. No one was ever late or idle. It gets to be pretty intimate having people in your home like that, and these young women became a valued part of the family so easily and gracefully. Thank you from the bottom of my heart to all the caregivers and to you, Patty and Jason. read more

Surety Home Care - Our dear Caregiver had the thought my mom would enjoy playing Go Fish. Who knew? My mom turned out to be a regular card shark! - Home Health Care Near Me - Riverside, California

If I could give this 0 stars I would the clients wear all great people, but Jason was very unprofessional and did not care about is employees very disrespectful and talks to his employees like crap very petty, and will try and cut your hours if you question him about anything. read more

Great In home care company. I refer all of my elderly clients to this company. Jason and Patti are amazing people and genuinely care about their clients. Have had multiple clients call me to thank me for recommending them to this company. read more

Surety Home Care came highly recommended to me by a dear friend of mine and I am so glad I listened to my friend. Calling Surety Home Care was one of the single best decisions a have ever made. Jason and Patty put any apprehensions I had to rest and made me feel at ease instantly. I literally cried tears of joy when Jason and Patty told me what their company would provide. Their staff of caregivers constantly took a huge load off of my shoulders at a time when I needed it the most. They provided excellent care for my Mother-In-Law, who was at the end stages of her life. That care along with the light housekeeping and short errands were a tremendous help. Everyone at Surety Home Care is absolutely lovely and caring and were so helpful throughout the entire process of my Mother-In-Laws last days. The caregiver that was with me during my Mother-In-Laws final hours helped me through her transition. She was here to help with bathing, and cleaning of her room, and whatever else I needed. She even helped me after the funeral home arrived for my Mother-In-Law. It was such a relief, at such a difficult time, to not have to think about cleaning up my Mother-In-Laws room or dealing with her laundry, and all the other little things we don't think about beforehand, at a time like that. I am forever grateful to Surety Home Care and to my friend who recommended them. Do yourself a favor and call Surety Home Care now, you will be glad you did. read more

When another in home care company didn't work out for us, I turned to facebook for referrals for someone to care for my dad during weekdays. Surety Home Care was one of the recommended companies that I called. We decided to give them a try after meeting Patty and Jason at my dad's home. We've been using them now for 7 months and they are absolutely the best! We have been so happy with each and every one of the caretakers that have cared for my dad. Additionally, Patty and Jason are very diligent about communicating with me about anything that is going on with my dad. We are so happy to have found Surety to help with this stage of life! read more

Surety Home Care took great care of my mom while she was recovering from arthroscopic knee surgery. She loved there company and really appreciated the help around the house. read more

Surety Home Care is a God send and I would recommend them to any families looking for quality home care for their elderly parents. Owners Jason and Patty could not be more attentive and professional, and willing to accommodate our changing needs. We have used their services for several weeks now for my 88 and 89 year old parents, and as things change with their health needs, Surety is quick to adapt and adjust schedules, caregivers, or whatever is needed to make it a good experience for my parents and for us, as their adult children. We are grateful to Surety, glad we found them. read more

I've been comparing home care service for a family member and Surety Home was recommended to me. Patty and Jason are very understanding, explained the services they offer in detail, and genuinely take an interest in the families they serve. When it's time to make that important decision for my family, they will someone I will surely call. read more

Patty and Jason have been a Godsend. We hired Surety Home Health Care to assist with my 95 year old mother in law. The care givers are wonderful and loving and attentive. Patty and Jason have worked closely with all of our needs from 24 hour care to part time care. I would highly recommend this company for home health care for your loved ones. They keep notes that are accessable online of daily activities. If you find a specific care giver you prefer, they work with you to satisfy your needs and wishes. My mother in law enjoys her time with her caregiver. read more

This is a great family owned company that really cares! They walk you through the process step by step and make you feel comfortable through the process. Family means the world to me and knowing that great people are taking fare of my loved one not only relieves a lot of stress but also gives you that piece of mind that helps you go through your day. Thank you Surety Home Care! read more

My father had a fall in February and now lives with us. It's been a long journey to get him where he is and I feel this could not of happened without the support and understanding of Surety Home Care. We started with another company and rapidly figured out that was not a fit, I tried manage the situation by interviewing and hiring out on my own. Very quickly I realized there was much more to it than I thought, there was very little savings with 0 scheduling, licensing or bonding. After meeting Jason and Patty (they came to my home) I knew I was on the right track. This proved to be one of the best decisions I have made during a time where my skills in the process were questionable. They are reachable at all times and completely understanding, flexible. I will remain with this company and these truly good people because everything is about my needs and the comfort and superior care of my father. I am no longer flying solo, I have a team. read more

Recently we need additional help with my adult brothers daily needs. After searching and meeting with other services. We were recommended to call Surety home care. We set the appt to meet with Patty, she was prompt and answered all our questions. Really made us feel comfortable. My brother who didn't really want the extra help, changed his mind really fast. The nurses were so helpful. They treated him with respect and he felt so comfortable with each one. They even played games with him. It was great to see him smile and laugh, he said they weren't his nurse's ,they were his new friends. So blessed we called. I truly recommend their service for anyone who has a loved one that needs assistance! read more

Surety Home Care is a wonderful family run business. They take great pride in caring for your family member as if it was their own. I have witnessed first hand their hiring process and I can assure you the time and attention they spend on making sure only the most kind and loving caregiver is in your home is reason enough to feel confident and assured that you are in good hands. The owners, Jason and Patty, are extraordinary people and are available to you 24/7. Your care is truly their top priority and they strive to make sure you feel like family. read more