I have had such an amazing experience at SenseAbilities. I take my granddaughter there every week…read morefor both speech and occupational therapy. My granddaughter is diagnosed with autism and doesn't like to eat many foods. She also started at SenseAbilities without any words. She sees Mr. Tom and Ms. Chandni. Both therapists are amazing and have helped our family to understand autism better and have given my granddaughter a better quality of life. We have had other teachers as well and all have been amazing. I would recommend SenseAbilities. Thank you SenseAbilities for all you have done for my granddaughter and my family.

I should have known better than to give this place a second chance. My child has food sensory…read moreissues. The first time we joined was during the pandemic and we did video sessions. It was not effective at all. It was very difficult to keep a 3 year old engaged and locked in a high chair in front of a camera. The therapist that I did have quit working there due to horrible management per a discussion she shared with me. The therapist following her were not doing much engagement as the previous one so it became a waste of time and I ended up cancelling. I decided to try again and in person this time in hopes my son would have a better experience. The first therapist they assigned me temporarily, literally stuck his finger in his nose casually as I was discussing my child's eating issues and proceeded to put his hand in my child's snacks and pass one to my child to engage in eating. I then was assigned another therapist who I liked and I was teaching her how to warm up my sons food to a certain temperature he likes and I offered to go to the microwave to do so and I got a sense she didn't want me to as she kept trying to grab the bowl but I insisted and the microwave was absolutely disgusting. Old food splattered everywhere for who knows how long. It couldn't have been just that day. I let her know and she said she will let the cleaning staff know. She wouldn't allow me to microwave the food any more going forward. Most of the staff was rude so I never allowed my child to do therapy without me present. I have observed children being mistreated, I have seen therapist putting the child's food and a toy in front of them while the are glued to their phone. I witnessed a melt down that a therapist had in front of a special needs child because she couldn't handle his hyper behavior. Lack of training with autistic children and labeling it bad behavior. The facility was always dirty. Pink mold in the sinks and feces stains left in the toilet. Counters dirty and no sanitizing the toys and tools they used. The last straw for me was when I observed staff yanking my son off of the floor because my child wanted to explore a toy room on his way out because it was the end of their shift. The staff member had no idea I was following behind and once I told her to let my son go, she became surprised and started telling him good job for listening. My therapist then explained to her that I was mom and she changed her character right away. I feel bad for all the innocent parents that think their children are being handled appropriately while they wait in the lobby. I'm so glad I never let my child go back there alone. The place is a joke. I decided today that I will not be returning. I know there is not much therapy options being offered in my area but this is place is a disgrace. No sense in a complaint because it is privately owned and nothing will be done. I figured the best I can do is share my experience here in case you are considering this place for your child. If you do, I encourage you to stay in the sessions.

My child has been with optima family services since he was about 4 months old and I have had the…read morebest experience with our teachers who came and help grow my child I am so appreciative for the help and services that my son has received. I'm going to miss having these services but unfortunately he has aged out. Highly recommend! Thank you optima family services for all your support And a special shout out to Miss.Karen she is the absolute best and we are going to miss her!

I would like to take the time out to say thank you to Lucinda O for all that she has done for my…read moregrandson. Ms Lucy as we call her has helped in so many ways with his early intervention, and to see the growth that is just unbelievable. I would recommend her highly. My grandson will be turning three in a couple of weeks and we will all miss her for she has been an excellent teacher!

Kelly is so kind, wonderful, and encouraging! I was referred to her by my orthodontist (Dr.Larson)…read moreto correct my tongue thrust and keep my teeth straight after all my orthodontic work. She has a ten week program and she eases you into the process of correcting and training your tongue. Each week you get a worksheet to follow along with and practice different training exercises each day. She works with you and shows you each session how to do the exercises and makes sure you leave feeling confident to do your "homework". Be sure to stay on top of the exercises, they really do work! She's very easy to talk to and wants to see you succeed. She always makes herself available by phone, text, or email if you have any issues or questions. Highly recommend if you need to see a speech therapist!

Kelly is the sweetest, most patient and encouraging woman. I came into my first session not knowing…read morewhat to expect but left each session feeling more and more confident. One of the things I appreciated the most about Kelly Brown is that she explained why each exercise she taught and assigned was going to help me and help eliminate my tongue thrust. You can feel the care and love Kelly has for you and your progress. Not only did Kelly help me work around my summer internship schedule but she encouraged me to shoot her a text if I was having any questions or difficulties. Both during my time at Selah Speech and Language and after. The worksheets she refers to as "homework" are amazingly helpful and I would suggest on keeping up with them! She even gave me a cute little purple squirt bottle for some tongue strengthing exercises. (I still have it!). She also gives out great snacks. I was referred by my orthodontist Dr. Larson and Kelly made me feel right at home. I would suggest anyone seeking speech therapy to Kelly Brown, I left my time at speech therapy with my tongue thrust fixed and feeling like I gained a friendship.

I wish I had paid closer attention to the reviews before trusting this clinic with my child's…read morereferral. Unfortunately, my experience has been extremely frustrating and disappointing. Angie, the scheduler, has scheduled my child's appointment not once, not twice, but three separate times, and each time the appointment has been pushed further out. As a parent seeking services for my child, it is incredibly discouraging to continually be delayed without any reasonable explanation. When I called to ask why my child was not receiving fair treatment and why the appointment kept being rescheduled, Angie became unprofessional and ultimately hung up on me. Instead of addressing my concerns, I was left feeling dismissed and unheard. Based on my experience, I would never recommend this clinic to other families seeking services for their children. There appears to be a pattern of poor communication, repeated scheduling issues, and a lack of accountability when concerns are raised. I would strongly encourage referring providers to consider other options for their patients until these issues are addressed. Families seeking timely care for their children deserve better communication, professionalism, and respect than what I experienced here. I sincerely hope management takes these concerns seriously and implements changes to improve how families are treated moving forward.

My sons been attending 5 Oaks for a few years. His therapist Ms. Alex is great. I was worried for a…read morewhile because it was hard finding a replacement who was as good as his last therapist. We love Ms. Alex. She's very hands on and I love the Speech program he's on right now. My encounters with the ladies in the front office are also great. They're always friendly.

We've been there since my son was diagnosed with autism, we did Ot and speech therapy! He graduated…read morefrom OT and now we finally heard our son pronounced his firsts words.I've known a lot of therapists, all of them amazing people, we love them and we'll be forever grateful for their amazing work!

The therapist here all azing. Especially Lindsay! My 4 yr old loves her but I unfortunately had to…read morestop services because the women in the front desk are so damn disrespectful and it was way to much to deal with. Have him some place new and closer to home.

We can't say enough good things about Ms. Starla! I never realized that speech therapy could be so…read morefun. My 5-year-old son has been seeing her for almost two months, and he is already making noticeable progress. After spending nearly a year at another therapy center with hardly any improvement, I was truly amazed to see him start making improvements right away with Ms. Starla. She has an amazing selection of toys and incorporates play into the sessions, making speech therapy fun. Ms. Starla is very kind and easy to work with.

I can't thank enough to Ms. Starla ! My son was not able to say his name properly when he was 4…read moreyears old or even hold a conversation . My son needed help not only in speech but also being able to listen and comprehend . It is truly amazing the progress he has made . My son as drastically improved but now he is able to speak more clearly but also his sentence structure is great ! Ms. Starla is very accommodating to schedules . I had a very difficult time finding a place that will be open in the weekends and Ms. Starla was even able to do sessions on Sunday . As a working mom it was important to find a place that was flexible to schedules since I was not able to take him during the week .

Great front office kind and helpfull, speech fantastic Maria is great very good with special needs…read moreson and occupational Therapy Ted does wonderful with our special needs 17yrs.old son also. Respectfully, Michelelee

Thank you Kimberly for the physical therapy work that you did with our baby's torticollis. We have…read moreseen so much improvement over the past 2-3 months. Kimberly was super wonderful working with our baby and demonstrating exactly what we could do at home and we couldn't be more pleased with the results. Also, scheduling was easy and the staff were always friendly and responsive. Thank you again - we will be forever grateful!

I've been bringing my son here for speech and occupational therapy for a while now, and this is…read moreindefinitely the best experience we've had for these therapies. It's hard finding therapists that fit your kiddos needs and who truly care, and we've been blessed to have Abby and Des be such an important part of our lives and growth; they are amazing! They are great with the kids here, and the receptionist in the front is always so sweet. It's obvious they really care about their patients here. I highly recommend!

Getting early help for your child when they're not meeting milestones is hard enough--but wondering…read moreif you're getting the right help makes it even harder. First Expressions has completely changed our experience for the better. Alizia and Marie have been incredible, and I can honestly say their support has made a huge difference in our lives. I'm also so thankful to Jason for creating a place where amazing people can do what they love and help families like ours. As a professional SLP, a former school district employee, and a autism parent, I wholeheartedly recommend First Expressions for client centered, neuroaffirming, and excellence of care in all areas.

Unprofessionalism at its finest and when you say NO they push and push no matter how many times you…read morehave said NO. My child had less problems before Wylie Center which leads me to wonder how much therapy there really was. The care, concern, and FOLLOW THRU was not there nor the ability to treat a child with TBI causing depression. Told me I was agressive because I finally said NOOOO very loud and firmly, enough was enough LISTEN when I say something. Now I understand why there is only a 2.5 star rating. Never will I refer anyone to this center. PJ

This place has changed my life in so many way because of one persons help there. I found it sad to…read moresee so many others had horrible experiences with their special needs children here. But this hasn't been my experience but I have a special needs adult brother. And they do have fears and things that can happen to them at any time. I wish all the best for the people who have special needs kids and adults and I hope you get the help you need for your children and adult/children you may still be caring for everyday. I have had a get experience here getting help..