Awesome owner who is very helpful. Very clean and safe. Has lots of options on size!!read more

During a recent move we decided to place the contents of our home in storage until we were situated…read morein our new location. South Side Storage was referred to us as a local owned and close location with secure grounds and climate controlled units. PERFECT! They had an area where you could store vehicles, and non-climate controlled units that offered dock (elevated) as well as drive up bays. The staff (family owned and operated) were pleasant, helpful and friendly. They showed me a VERY clean unit in a nearly new building to rent. If you are looking for storage needs in Mebane Don't sign a lease without at least checking with them!!!

I'm shocked to see that there is only one review for Brassfield Self Storage. As the one previous…read morereviewer stated, their customer service is out standing. Don, the owner, really goes out of his way to make sure you are a happy customer. The employees are all very helpful as well. they really go above and beyond. We looked at Public Storage and was unimpressed. I continued looking and found Brassfield due to its proximity to Duke. I couldn't be happier with the summer storage unit. The units are climate controlled, the 2nd month is free, they offer a moving van to assist in your move at no extra charge, really, really amazing!! The units look new, and the facility is very well maintained. I will continue storing at Brassfiled over the summer for the duration of our daughter's college years. Thank you!!!

This storage facility has the BEST customer service! We were looking for a storage unit facility…read moreand Brassfield is one of the best out there. Climate controlled, security cameras everywhere, insurance not required but offered, 2nd month free, free use of metal platform trucks (carts), and a FREE 10-15 foot moving truck available for move in. On top of all those perks the rates are affordable. Cheaper than Uhaul with more perks. We ended up renting a storage unit that was too small. After business hours the area manager saw us struggling and let us move into a bigger storage unit really close to our old one. He told us he'd hate to see us move our stuff twice and to go by the office the next day to update the contract. He saved us from moving into two storage units. Absolutely amazing customer service.

THE GOOD REVIEWS ARE FAKE!!! THIS IS A SCAM COMPANY. There rating with the BBB is a D minus. DO NOT…read morePURCHASE THER GROUPON. They have over $300 in hidden fees, they will claim they have it covered in their fine print which states "an initial consultation is required" but it does not state this needs to be done PRIOR to purchasing. They will then blame you and refuse to refund. Groupon has informed me of multiple complaints against this company and stated that violate their merchant agreements additionally not including the full total prior to purchase is against FTC laws. Since they won't be transparent I will list all their hidden fees below! DONT DO IT!! Email receive AFTER purchasing: Choose Your Pricing Option A. Flat Rate: $499.99 Includes: Up to 2 hours of moving services, 2 Movers, a Truck, Service fee, and all necessary equipment. Additional Time: Charged at an hourly rate if you exceed the allotted time. Note: This rate assumes you have provided an accurate inventory list. Groupon: Groupon is only valid Monday-Wednesday and does not cover service Fee. B. Hourly Rate: Minimum Charge: 2 hours. After 2 hours, you will be billed in 30-minute increments. Estimated Number of Hours: 2-3 Recommended Number of Movers: 2 Hourly Rates (with Truck): 2 Movers: $149.99/hour 3 Movers: $194.99/hour 4 Movers: $239.99/hour Additional Movers: $40/hour per mover Service Fee: $199.00 Second Floor Apartment Fee: $50.00 Third Floor Apartment Fee: $75.00 2. Select Your Protection Package Basic Value Protection (Free): This lower level of value protection is provided at no additional cost. However, it only provides minimal protection that is considerably less than the average value of household goods. Under this protection, Your Budget Movers LLC maximum liability shall be $.60 per pound for the actual weight on any lost or damaged article or articles. With this option, any claim for an article that has been damaged, destroyed, or lost in the custody of our movers will be settled based on the weight of the individual article multiplied by 60 cents. Basic Value Protection provides minimal protection, and it is possible that settlement for any claim under this level of valuation may not be satisfactory to you. Full Value Protection ($300.00): The minimum value of the move is $4.00 times the weight of the shipment. However, you have the right to declare a greater value and pay for increased protection. If items are lost, Your Budget Movers LLC will have the option of replacing them with articles of like kind and quality or paying the replacement cost as determined by current market value. If items are damaged, Your Budget Movers LLC will have the same options and the additional option of repairing the items OR paying the repair cost. Your Budget Movers LLC holds the right to use any company of its choosing to repair any damaged items, replace with a similar item or make a cash settlement for the cost of the repair or the current market replacement value. 3. Additional Services and Costs Furniture Assembly/Disassembly: Full Service: $75.00 flat fee Single Service (Assembly or Disassembly): $35.00 flat fee Truck Sizes: Available Sizes: 10FT, 15FT, 17FT, 20FT, and 26FT Extras: Mattress Bags: $20.00 each Shoe Coverings: $40.00 flat rate TV Boxes: Up to 70": $45.00 each Up to 86": $75.00 each

The disaster that was this move cannot be exaggerated. The movers who came to my house damaged a…read morewall and my wooden stairs. I was promised a repair but the company has ignored my repeated emails and calls to get that arranged. To start off, one of the movers made inappropriate remarks to me, starting with "I broke up with my girlfriend yesterday" as he inquired as to my relationship status within TEN minutes (cannot make this stuff up). The driver then got their moving van STUCK in my driveway for more than 3 hours. They arranged a tow truck to free the van and they allowed my stuff to be towed to an unknown tow yard. Abdo was unable to get the truck that day, so my items say somewhere overnight in a tow yard. They promised me a refund of 200.00 for an inconvenience fee. Instead, they had the NERVE to charge an additional 459.00 for the day they unloaded. My favorite part: They attempted to charge my credit card more than 20 times for their additional charges! They kept trying different amounts to get every possible dime out of my account: 25.00, 50.00, 20.00, 100.00....they were successful at maxing out my card. If I could share a screenshot I would! Per the moving contract, they will erase the credit card info on file per request. So, of course, I did request that once I realized what they were doing. Lo and behold, they have still tried charging my card TODAY. I have now had to freeze the card and request a new one. Do NOT use this company. In the moving contract, they specifically state they can basically use your credit card anytime for fees they believe you might owe. They just sent me another invoice this morning.

I've rented a storage unit here for roughly a year and a half. Recently I forgot my keys and they…read morehelped me get a locksmith and new keys at 5pm on a Saturday. I had driven all the way up from Charleston, SC so needless to say they saved the day.

We chose Brassfield Self Storage to storage our camper. The spots are very difficult to get your…read moreboat/RV in and after returning from a camping trip this weekend we found our 55 dollar a month spot with a dump truck next to it with the truck's bed extended completely so that the back of it is facing our family camper. See picture for a visual. This place is horrible and we will be moving our camper ASAP

What a great experience we had !! The team of 4 movers and one truck professionally moved our…read morebusiness from Cary to Hillsborough. They made 3 trips and were finished by 5 PM. They played a mean game of Tetris inside that moving van. I did not hear any complaints and they were polite and easy to talk to. Best of all was that the price was reasonable !! For any of your moving needs please seek out an estimate from Orange County Moving. You will be glad you did !! A big thank you to this team for making it a stress free move.

Micah of Orange County Movers was terrific to work with. He was flexible on moving dates and worked…read moreto schedule our move on short notice. The movers, Brian and Quenton, were tirelss in the 1.5 days of moving. Although we didn't have much furniture we had hundreds of boxes and that made for many trips from storage to truck to home. We were very pleased with the move and I would recommend Orange County Movers.

First class storage facility. The workers are always courteous and accommodating. I've rented…read morethere twice and would return again if needed. I decided to release the storage at the end of the month but had to do it a few days later. They kindly prorated the fee for me. I appreciate that in this economy. Great value. Great service.

I needed a storage unit at the last minute and was frantically looking for a storage company…read moreonline. I chose Red Carpet Self Storage based on the proximity to my new residence. The man who runs the storage facility, Bill, was very professional, friendly, personable and was very helpful. I had called a few minutes before their closing time and Bill stayed on the phone and worked with me past their closing time to assist me in completing my order. The price was reasonable, very clean facility, well-lit after hours, clean bathroom for customers, and they had flatbed dollies in the halls for their customers to use. Bill also recommended to me their in-house moving company, Distinctive Moving and Storage, to move my belongings from the storage unit to my home garage. The move from the storage unit to my home garage was flawless. After dealing with a nightmare out of state move for months, it was a welcome change to work with Bill and not experience any issues whatsoever. Great example of top notch customer service. I highly recommend Red Carpet Self Storage!

Terrific managers! Mr. Tony and Ms. Kelli are the kindest managers. They are extremely helpful,…read moreknowledgeable, and always ask me how my family is when I come in or call. They helped me find the right unit to consolidate my belongings. I highly recommend this facility, it's clean, the prices are great and the managers are the best!

Email from the managers clearly stating they don't really know what's transpiring on the property…read moreor who is accessing stored property. Isn't that why I paid to store my vehicle there, behind a gate that requires a code for acccess? For SECURITY purposes?? Beware that they clearly state that non-approved vehicles/persons can "tailgate in" behind another vehicle to access the property and access YOUR belongings illegally. They state they are not monitoring this activity, despite the massive security camera presence. This issue could have been alleviated had they simply asked for a photo ID of the tow truck driver claiming to be ME!!! Or calling ME (who pays the monthly storage fee) to verify I was having said vehicle towed away. But no! It never happened. "Please understand this, the tow truck company could have tailgated in, took the vehicle and tailgated out, this is something I would have had no control of, after speaking to your brother last night I feel that one way or another the Blue Cadillac was being towed off our property yesterday with or without my knowledge. One last thing, the towing company did not need our assistance, they knew exactly where to go to, which car to pick up and tow away, also they knew where to take the vehicle." Thank You, Frank and Lisa Property Managers 6120 Westgate Road Raleigh, NC 27617 919-786-4525 raleigh@cardinalselfstorage.com www.cardinalselfstorage.com

Called customer service, the new owner answered within 2 rings! Impressive! Was very nice, as…read morewell as patient when I wanted a comprehensive explanation of insurance options! It's always challenging when a business has a new owner, however, I feel REALLY confident that they care about the customers! More businesses need owners like this!