My son and I went in to get him a skimboard. The owner and one of the employees (didn't catch his…read morename) spent a lot of time with us to get a board that fit my son, then they even put the grip pads on for him. They were super helpful and nice. Happy to support a great local shop. We'll definitely be back!

DISCRIMINATORY PRACTICES BY EMPLOYEES!…read more My husband and I have never felt more disrespected or discriminated against because of the way we look in a store than we did here. We were not greeted upon entrance into the store but instead looked at laughed at by a young man with blonde curly hair and a leg brace as well as a young blonde girl (both employees). We understand we are a bit larger and would not fit in the clothes here but my husband was wanting to purchase a hat here and maybe a sticker if there were any and I saw a dress that I thought was so beautiful. So disappointed and horrible experience all around. Only come here if you wear a size large or smaller or are okay with being laughed at for even entering a store.

Needed some pool floats for the lazy river at the Henderson Beach Resort, this place had a large…read moreselection for a great price. But the two women who waited on us made the review. They were kind, attentive, chatty with our boys, and blew up our floats for us. I will always honor great customer service. And these ladies provided just that. Not a fancy place, but grateful nonetheless.

This beach store sells everything from name brand fashions to cheesy souvenirs. They have beach…read moretoys and sunscreen. The store is huge, clean, well stocked, organized, and well lit. The prices are very reasonable. The employees were friendly. I plan to return to shop before we head back home in a few days.

Poor communication, tardy service, and a lackluster customer experience are low marks for this…read moreplace. I found the paddleboard rental offer online before I started on vacation, and I booked the rental online prior to my trip. I specifically booked my rental for two hours, starting at 9 am, thinking I would have enough time to learn, get my full two hours of paddleboarding done, and make a happy memory. Unfortunately, the shop didn't open until 9 a.m. and although I showed up at 8:45 a.m. thinking that I would be a bit early so I could learn a little bit before the start of the rental term, no one was on site until the owner of the shop pulled up after 9 am. She apologized, letting me know she couldn't find her keys and was running late because of that. Then, after I voiced my discontent with the tardiness, noting that I had booked a snorkeling trip to start exactly two hours later, she began to discuss how the lessons and rental are done by someone else and were out of her hands. She further described to me an argument that she and the person running the rental program had the night before, leading to the current tardiness of the instructor/rental coordinator. The rental coordinator finally showed up at about 9:10 a.m., making no apology or greeting me at all, but instead, heading straight back to the office. He then came out at about 9:15 a.m., and finally apologized for starting late, after which he grabbed some equipment, loaded it into a wagon, and directed me to follow him out the door and across the street to the dock, where the paddleboards were stored. From there, the paddleboarding experience wasn't bad. He went out onto the water with me and showed me the basics, and then left me to my own enjoyment. I was out on the water for about 45 minutes, before finally tiring in my legs due to the constant ebb and flow of the water. Overall, the experience wasn't a good one, and with the availability of many SUP rental locations throughout Destin, there's no reason to repeat this experience for anyone.

My friend and I had such an awesome experience with GUSU and Brett. We had never gone paddle…read moreboarding before this, so we are super beginners. The price was extremely reasonable compared to other rental places. We called and set up a meeting time and location with Brett. He was sooooo courteous to call us close to our meeting time to let us know that the conditions aren't good, especially for beginners and he's willing to reschedule with us. It was apparent that he cared about our safety and level of enjoyment more than profit. We were able to reschedule later in the day when the wind and waves died down. He gave us a quick lesson and we were off into the Norregio bay ! The wind ended up picking up so we weren't able to go down the canal but we had an awesome time and Brett made the experience memorable and fun! We'll definitely be using GUSU's again if we're back in Destin. Hopefully the weather is better and we can explore more places !

Staff is super unhappy and not helpful at all!! We visited the store 3x over a week period. Staff…read morewas always this way. Most recent visit, signs all over BOGO 1/2 off, found two sweatshirts only to be told at checkout (had to wait for the cashier to straighten an entire area below register to check me out, she told me which register to go to and proceeded to keep straightening) the items have to be the exact same item. I only wanted the one item I really liked and cashier was so put out to remove the other item.

RUDE !!! walked out with nothing ! Cashier super rude !! Don't spend your money here go somewhere…read moreelse . My thing is if you don't like your job plz find a different one . No need to be rude to me and my family . This place needs new staff

Customer service at this store is exceptional poor. The employee was rude and impatient. Employee…read morealso told customers that he needed and nap. Employee refused to sell a clearance shirt at clearance price. He then walked to his vehicle & moved his vehicle going around oncoming traffic attempting to leave the parking lot. This store lost business due to his attitude.

There signage is very miss leading. Horable customer…read moreservice. Aliah C needs to talk so customers can here her. Things ring up wrong she just stands there with a I don't know attitude. Another employee cam to help, but they where more interested in talking about a cake and personal items. We went to several surff-style stores looking for something they had a there store 113 so we didn't have to go back. Saw several customers walk out because of customer service. Take care of customer.

I went into Bass Pro looking for SPF gloves for fishing, and Carol made the experience exceptional…read more She treated me like a long-lost friend from the moment I walked in. She patiently explained all the SPF glove options and then mentioned some great clothing sales -- not in a pushy way at all, just genuinely trying to help me find what I needed. Carol was knowledgeable, friendly, and truly customer-focused. Bass Pro is lucky to have her!

Bass Pro Shop always offers a fun experience with its rustic vibe and cool outdoor displays -- it…read morereally does feel like a mini adventure walking through the store. The scenery and layout make it a destination, not just a store. Still, it's worth checking out, especially if you love outdoor gear or just want a unique shopping atmosphere.

My husband and I went for a one hour jet surf rental plus lesson with professional JetSurfer Tyler,…read morewho also owns the business. Because it was chilly, he provided us with wet suits. This was our introduction to the water sport of Jet Surfing. We had a blast after some great instruction from Tyler. We also used the tubes/float assist to help us stand up to make things extra enjoyable. The Jet Surf boards themselves are really neat and I'm sure this sport will be even more popular in the next few years. If you're considering this experience, give it a try because I was skeptical but enjoyed it more that I thought. We will be back next time we're in Destin!

From the owner: JetSurf is a locally owned and operated surf school operating out of Destin, FL and serving the…read moresurrounding areas. We specialize in wakeboard lessons, jet surfing, jet surfboard repairs and more.We take great pride in the quality of our work and our exceptional customer service. If you are looking for a surf school in Destin, FL please give us a call today. More than just a surfboard or wakeboard, born from a need to advance the limits of popular watersports, Jetsurf is devoted to the development and design of the best-motorized surfboards in the world.