I've used All Pro floor care for numerous years. They are…read morepolite, on time, do an AMAZING job and always deliver more than they promise. I just had them clean a filthy, embarrassingly disgusting oriental rug. It's now gorgeous!! Thank you thank you!!

Was able to get a next day appointment being a first time client. They showed up right on time. My…read morecarpet was heavily soiled and had dog urine in several locations. All-Pro Floor Care's service technician worked his magic and got my carpet spotlessly clean and odor free. Their price was very fair and carpet was dry in about 2 hours. We were so impressed we have already decided to make this a yearly service.

I had a large section of a very big gum ball tree fall on my roof a few weeks ago during a wind…read morestorm. My insurance agent called Repair Masters and Steve came out on a Wednesday evening. He was very kind and did a great job of calming me down and convincing me that everything would be taken care of. He sent someone out to put tarps over the holes in the roof until the tree could be removed and the roof repaired. He somehow did this in the dark. Then Steve came again to check the tarps over the weekend since rain was predicted. Repair Masters dealt with my insurance company and that went very smoothly. The crew who came to work on the roof were here promptly at 7am and were very professional. They finished what seemed to be a big job in a day and a half and cleaned up when they finished. I would highly recommend Repair Masters and Steve was especially kind and efficient.

I needed a bathroom floor replaced asap. The owner came out the day I called to give an estimate…read more He sent someone out the very next work day. Monday at 7:30 am. I was shocked when the contractor showed up that day and on time. This has never happened with contractors I've hired in the past! I asked him to replace anything he saw that was damaged. He ran into other problems and he took care of them. He was professional, had a great eye for detail, and his work was very neat and sturdy. I was told it would take 1-2 days when I was given the estimate. The job was completed in a day and a half. It looks great! It came in just a little over the estimate due to the extra materials needed to complete the job properly. I believe the price was fair. I am looking forward to hiring this company for more repairs and remodeling on my home in the future. It means a lot to me that they actually showed up when they said they would and the cost was reasonable.

I asked him to send out a plumber due to the damage to the pipes. He agreed, only two get…read moreclarification that his team actually was responsible due to what the plumber found And was strictly told to report back to him and not me, from what I have already told him happened. The plumber discovered that there was in fact, debris, loose installation, wood chips, nails, drywall, and particles of other materials that were torn out from the demolition of the mold remediation project. The plumber left telling me that the lines needed to be jetted and that he would talk to Caleb about the follow up during that time. I asked Caleb to send me the report after spending hours of flushing, the sewer line out with my water ,which height my water bill $200 more than average.. I also had to call some heating and cooling assistance to do a vent cleaning which cost me over $1,800 along with all of the miscellaneous personal property that was flooded in the basement cost over $2000 which included yard tools, lawnmower, dining room table and chairs two twin size metal beds, a line, leaf blower, electrical weed, whacker and other miscellaneous tools. Caleb never sent the information about the follow up or evidence from the plumber and did not go forward with completely clearing out the debris his team had carelessly forced down into my sewer pipes. Caleb is very deceptive and his team has absolutely bad customer service . Caleb did not want to follow through with resolving the issue. His company has created Thousands of dollars of damage-during that period of them doing that tear out. They also ran off with my ladder and I had to complain to get it back which was It was a thief. Caleb completely ghosted me after I called him back after my basement flooded again almost a year later after a heavy storm. I was requesting the report from the original plumbers inspection, which I discovered that Caleb and the plumber had discussed father jetting of the sewer pipes to get all of the debris out, but Caleb did not go forward with the work, not taking responsibility for what his workers did and cost me detrimental property damage a year later . Caleb is very untrustworthy and does not keep his word after his workers causing damage to your property. He rather you take him to court after trying to resolve the issue with him He ultimately did not resolve anything. He chose to ignore the damage they created for me . His company has forced me to endure Financial hardship and had not continue to be a professional to simply resolve the original issue his company created.

I had just bought my first home and found out that my attic was filled with mold, old wet…read moreinsulation and material from prior work that was done on the roof. I was dishearten but Healthy Holmes; specially Caleb, Payton and Harley went well and beyond to make this house safe. Not only did they remedy the mold, but they remove the old debris so I can later install insulation. I am truly grateful for the work they've done and is confident they will continue to do amazing work for others!

...Great. up and down That's business. Sam is a good man,…read morelast minute at times GO GO GO. I recommend. You'll be treated right.

Handled a large project for us clearing out my mother's house after her passing. Kept in consistent…read morecontact and did good work.

Sorely disappointed in the fact they wasted my time and put us farther behind schedule in our…read moreremediation process. I spoke with Tim, the owner, asking for duct cleaning following NADCA guidelines, in which he said they could do and then asked me to send in a copy of our report stating that we needed to have them cleaned that way, as if I were lying. I scheduled the service. Two young kids showed up at my door. First they asked if they were cleaning the upstairs or downstairs ducts which they should have already known it was a full house appointment. Secondly, when I asked if they were going to follow NADCA protocol they both looked puzzled and said they didn't know anything about that. I made a phone call to SP & they told me they could follow the guidelines but I was not going to allow two young kids who were not qualified to do so, nor even knew what I was talking about, clean our system! I sent them on their merry way. After already spending almost $50K on a remediation I was not going to pay for them to spread further mold spores into our home. I am now scrambling to find a company that can do it in a timely manner. I could have already been on the books with someone else but they have wasted our time and set our clean up WAY behind schedule. Feel as if the owner thought he could pull one over on me, that I wouldn't know the difference, but little did he know I know a thing or two when it comes to mold/endotoxin remediation!!! Highly irritated and frustrated to say the least!! WOULD NOT RECOMMEND FOR PROPER MOLD REMEDIATION OF ANY SORT!

We had a fire and WOW, SERVE PRO were great ! Tim the business owner was here immediately and…read moreaccessed our damage that SERVPRO could fix. He had one AMAZING crew of workers , and they all did their job beautifully. I would HIGHLY recommend them to anyone needing their service ! They are worth every penny for what they do ! Thanks to everyone who made our lives easier and doing a fast efficient job.

This group are true professionals; effective, efficient, and very dedicated to service. Truly…read morementionable is the monitoring crew members Patty & Don. The crew for cleanup were also amazing, Jadina, Robert, Josh & Patty. This is the second time I've had to call on this company to clean up a flooded basement. Both times their service has been nothing less than perfection!!! Thank You!

BEWARE OF FRAUD AT SPRINGFIELD IL SERVPRO. Ben (local sales guy) and I agreed on $250 to do a bid…read morein June, months later I was sent the bill for the first time but for $750.00. I ignored this bogus bill thinking it must be an error, but they sent it two more times. Finally, I called and they gave me the unpleasant news the bill indeed was THREE TIMES the agreed upon amount. To my further dismay they were not only trying to collect this inflated amount from me, but they were also billing my tenant from the damaged location. I told the woman they could speak to the folks from Repair Masters who were also there when Ben said $250, she said she would get back to me the next day. I didn't hear anything for weeks until I found out via email I had been sent to collections for $750.00. I promptly called ServPro rather confused and frustrated, and they said it's completely out of their hands now. I then proceeded to call the collection agency to explain my quandary and they said they will have to talk to ServPro to lower the amount. So, it turns out they were lying again, in fact it was completely up to them whether they charged me the correct amount or the fraudulent amount. Almost 10 business days later they got back to me that $250.00 would get it settled, but they would rescind that offer if I didn't pay within 4 hours. Important to note, they never performed any work so there was no reason for an increased amount. Further, the bid I received wasn't even correct. Ben drew up a gabled roof with 2 dormers when in fact the damaged property was a hip roof with 3 dormers. I even offered to meet them out there to verify this. If we had not caught this mistake on our end it would have cost me thousands of dollars on the insurance claim.

Peerless was quickly available and very knowledgeable about how to deal with a bad situation.read more

I hired this business to clean the interior walls of my house before they were painted. The crew…read moreseemed less than motivated. They didn't clean whole areas that were to be painted. At best, they were just going through the motions. I paid the company a substantial amount and provided feedback about the quality of the work. No one followed up.

I am pleased to refer the Schultz Restoration family-owned company. I had the pleasure of meeting…read moreNathan whom followed up with me in a timely manner and came out to my new home to do a thorough consultation. Nathan not only was timely and efficient but he talked me through the entire process of what needed to be addressed in order to mitigate my situation. He spoke to me as if he were my big brother giving advice to his little sister so that I wouldn't be intimidated by the logistics of treating my basement and getting back to tiptop condition. I was given a rate from a previous water mitigation company and Nathan was happy to give a competitive assessment/estimate for what my home needs. I appreciated the patience I was shown and how transparent my consultation process went with Nathan. He made me feel secure with the decision I was making moving forward. I truly recommend the Schultz Restoration company because they treat you like family.

From the owner: Schultz Restorations is your competent partner from beginning to end! As a complete turn-key…read morerestoration company, we stand by you through every phase, from addressing disasters to carrying out seamless reconstruction. Locally owned and operated, we are your neighbors and employ a team of highly skilled professionals, we specialize in a range of restoration services, including water damage restoration, fire damage restoration, storm damage & roofing, and smoke remediation. Our technicians are certified, experienced, and equipped with state-of-the-art tools to ensure a swift and thorough restoration process.