1. Surterra Wellness - Miami Beach

    1. Surterra Wellness - Miami Beach

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    Miami Beach, FL

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    Surterra Wellness - Miami Beach

    3.9 (24 reviews)

    Surterra Wellness - Miami Beach Photos

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    All my accessories in storage
    Dale U.

    I was going to the store in Miami which I liked but their phone etiquette on their hotline is so awful. I won't go back. Sorry not sorry get better. Customer service hung up on me.

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    2 years ago

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    2 years ago

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    2 years ago

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    4 years ago

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    5 years ago

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    5 years ago

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    2 years ago

    Outstanding service and product. Knowledgeable and very helpful staff. I highly recommend Surterra Wellness on Alton!

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    6 years ago

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    4 years ago

    I ordered whole Flowers today and when I opened the container guess what I got super dry Little buds!!!

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    8 years ago

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    6 years ago

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    7 years ago

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    8 years ago

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    7 years ago

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    8 years ago

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    8 years ago

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    5 years ago

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    8 years ago

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    7 years ago

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    7 years ago

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    Ask the Community - Surterra Wellness - Miami Beach

    Do they require a medical card?

    Yes we do for all Floridians with an exception for those coming to the city from other non legalized states

    Do you need a medical card to make a purchase?

    Would I have to come in with a medical card or something?

    Don’t See Your Question? Ask Away!

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    Sunburn Cannabis - Pool table

    Sunburn Cannabis

    3.7(9 reviews)
    0.1 mi

    Hey everyone my name is Greg I go to the sunburn on Federal Highway in Pompano or Fort Lauderdale…read morelet me tell you what I have never seen so many cool people who enjoy their job and who are very professional and know what they're doing I don't want to mention anyone's name particular I've dealt with all of them at one point or another and they're all fantastic I highly recommend this place for concentrates I can't speak for any of their other products truthfully they're concentrates are always fresh and smack hard I can't speak for the rest of their products and their flower because I have not tried any of their other products I hear it's hit or miss it's Florida guys and girls that's anywhere

    People, please, ignore all of the fake 5 star reviews and do not shop here unless you truly like…read moreMcDonald's customer service and overpriced Live Rosin disposable vapes that have a 70% failure rate. My fault for not doing my homework before shopping here. I went in last week to purchase a live rosin disposable pen and it lasted me one day, these last me two or three days tops. There was still some oil visible, confirmed by the associates at sunburn. Unfortunately, it's store policy that returns are only accepted with original packaging. I went in again this week for a return and was met by a respectful gentleman at the counter and he politely called his manager, Dani. When Dani came outside from her hole the atmosphere changed. Zero empathy and I could tell she did not want to help me with zero customer service skills. She repeatedly told me, at least 4 times, that I needed original packaging to refund this item, as if I was a nuisance and had to go about my business. I was offered two prefilled joints that tasted absolutely awful to be completely honest. I expressed my disappointment and tried just one more time to see if I could somehow get a new product. All other dispensaries do not have this policy or at least the ones I have shopped in Miami. She mentioned, for some odd reason "keep in mind that these are .5g" in a sort of snarky tone. Dani, there is still a bunch of oil in the pen I had to throw away, the amount is not the issue. I am aware how much these are but this is clearly not the issue. I then asked for her name and her response was "I don't feel comfortable giving you my name". Ok, I asked her professional associate (he should be the manager) what's his name as well as his managers and he did not hesitate. The managers name was Dani. Dani refused to give me her name as manager of this store and treated me like I was nonexistent. I have worked in restaurants all my life and I would never treat someone like this. Good luck Sunburn Cannabis. I don't feel you belong in Miami Beach anymore. Do your research before you purchase anything from here or better yet, don't.

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    Best hash around the beach come by A+

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    Trulieve Miami Dispensary - Fresh flower

    Trulieve Miami Dispensary

    3.8(74 reviews)
    7.6 mi
    $$$

    I have mixed feelings about Trulieve and this location... first of all , everything aside…read more the best customer service I ever had in this store is from MJ he has lots of very good knowledge that he shared with me and my bf , he took his time to explain us the different types of concentrates,explain us the consistency and he also explained the different feeling of strains which is dope because that's very helpful when you want see what type of medicine fits for you. Wanted to add also Nick also always provides me with amazing customer service every time I come to this location! Really good vibes from Mj and Nick Ok ...so Trulieve is like years old I don't understand why they can't get ahold of their inventory... it's so unorganized and unprofessional You know how many many times I drive to a certain store because a specific strain I want says it's in stock and they don't have it at all It's sometimes a waste of time because basically you can go somewhere else and buy the stuff you want instead of just shrugging just shoulders and calling it a day. So many other dispensaries have "live" inventory why it's so hard to keep yours up to date so that way customers aren't disappointed

    If I could leave -5 stars, I would. This is by far the worst shopping experience I've ever had at…read morethis location. I gave this place a second chance after a bad experience with one of the employees, and today it was even worse. The woman helping me today was extremely rude, unprofessional, and clearly not trained in basic customer service. She spoke with attitude, was irritated when I asked to see an item, and refused to provide her name when I asked. Instead of helping me or recommending products, she rushed me and kept saying they didn't have anything for $15, even though I came prepared to spend over $150 because I just renewed my card. The service was loud, careless, and rude. If management reads this: your staff needs serious training. This location keeps losing customers because of the way your employees talk down to people. I won't be returning after this.

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    Trulieve Miami Dispensary - Different flowers and brands

    Different flowers and brands

    Trulieve Miami Dispensary - Don't look like 3.5 to me

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    Surterra Wellness - Miami Beach - cannabis_clinics - Updated September 2026

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