DO NOT TRUST ROXBURY INSTITUTE! I believe Jamie especially has repeatedly shown BAD-FAITH,…read moreUNETHICAL, GREEDY, DECEPTIVE, MANIPULATIVE, MISLEADING and COERCIVE conduct and tactics that are primarily focused on keeping your money and not refunding you for what I consider a botched cosmetic result with even hard bumps under the skin that Dr. Ahdout had to manipulate which was painful. The focus should be on transparency as well as patient's health and well-being - not GREED. They also violate boundaries. Dr. Ahdout gave me her word that Jamie would not contact me further. Yet, Jamie contacted me despite my numerous written and verbal requests to cease contact. I believe I may be able to file a police report for harassment. Additionally, I believe Jamie even went as far as providing DECEPTIVE MISINFORMATION about matters that can affect health in further attempts to not refund me. I believe this is highly unethical and concerning conduct especially for a dermatologist office. I am posting this review after multiple attempts to resolve this matter. I left a message and sent emails the first time and I did not receive a call from Dr. Ahdout. The same thing happened a second time. I posted a review the first time and Jamie called right away so I removed it. When I went in to show Dr. Ahdout the result of her work - I felt gaslit because she was questioning me as to why she would do a job like this. She again asked on the phone yesterday as what I think happened - a question she herself should answer. She then said there are no before and after photos. I reminded her AGAIN that I have before photos on my phone that her own assistant took. Dr. Ahdout then asked if I would agree to a credit. I declined. She then said that they have a "policy" that once a patient asks for a refund they can't return to the office. I informed her that I would not want to work with a business that has punitive policies. I believe both her conduct and Jamie's conduct revolved mainly around keeping my money. When I first brought up the refund, Jamie immediately became aggressive on the phone and used what felt like patronizing repetition. She kept repeating my name aggressively as soon as I mentioned a refund, which felt like an attempt to cut me off and silence me. Jamie even went as far suggesting that the tightness was "normal". She even pointed to her face claiming she felt the same. I knew the tightness was not normal. When I asked Dr. Ahdout, she confirmed that it was not normal. I do not appreciate being gaslighted or having my concerns normalized as though this is something I should simply tolerate. This involves health and providing misinformation to patients can have great liability. Jamie also asked if I would want to do a correction. I declined. I noted in my review and also in an email to Dr. Ahdout's as well as during her call yesterday that I do not want to interact with Jamie at all. Dr. Ahdout GAVE ME HER WORD that she will call me back herself. Dr. Ahdout did NOT keep her word. Instead Jamie called and went back and forth attempting to claim that it wasn't 2 items I purchased and it was 1.5. She said Dr. Ahdout said there was "a confusion" and it was 1.5 items. I informed her that's false. Besides Dr. Ahdout's own prior confirmations - the invoice is more than clear. I explained, again, that Dr. Ahdout confirmed with me TWICE, once in front of her own assistant in person and again on the phone yesterday, that it was 2 items. Jamie went back and forth for at least 10 minutes arguing. I kept asking her to ask Dr. Ahdout. She refused 3 times and continued to argue. I kept mentioning what I paid for. She finally checked my invoice although she had ALREADY SEEN my invoice as she is the one who charged me AND even emailed it to me. She FINALLY agreed it was 2 items. I believe these practices are EXTREMELY DECEPTIVE and GREEDY. Then Jamie said their "corporate" is going to send me an email to sign "a form". I told her I'm not signing a release form as I need to see another doctor. Patients should not be forced to sign a release form to receive a refund. Jamie said their corporate "requires" this and that they will contact me. AGAIN, she displayed a pattern of violating boundaries and as soon as I would say their corporate did not have my consent to contact me - she would BLATANTLY REPEAT they will contact me. I informed her that at this point I have to do a full chargeback on the 2 items. I contacted my bank and did a full chargeback on the agreed upon amount. If they create ANY extra emotional distress and dispute the chargeback - I will immediately involve my counsel without further notice and use ALL legal remedies to not only obtain my money in full, but to also hold them fully liable for all damages including corrections needed and the emotional distress caused related to this matter and their conduct. I will also expand my online review to other platforms as I see fit.

Dr.Ahdout is so kind, genuine and intentional in the way she practices medicine. She is a great…read morelistener and I really feel like we are on the same team when discussing my/our goals whether it be medical related or cosmetic. I am grateful to have found her.

I've been seeing Dr. Behroozan for many years and have always been extremely happy with his…read morepractice. He is incredibly knowledgeable and takes the time to thoroughly explain what he's doing and why, which I really appreciate. I never feel rushed, and he always walks me through the next steps in my treatment so I feel informed and comfortable. His office staff is also wonderful -- professional, friendly, and very courteous every time I visit. They make the whole experience easy and welcoming. One thing I especially love is that they send convenient text reminders for appointments, which makes scheduling and keeping track of visits so much easier. Highly recommend!

The Perfect Blend of Knowledge, Compassion & Skill with Expert Hands - Dr Daniel Behroozan…read moreProvides Skincare Surgery & Treatments With Grace & Exceptional Results! When it comes time to have any type of more immediate skin health treatments or surgery, you want to make sure that you are in the hands of an expert in their field, who has the eye of an artist with the skillset of a master craftsman. After over 8 months of research and reading hundreds of patient testimonials, I was lucky enough to find Dr. Daniel Behroozan at The Dermatology Institute of Southern California with offices in BH and Santa Monica. From skin checks to biopsies to sometimes stressful surgeries, Dr. B and his staff treated me like I was important, and that my case mattered. Not only did the doctor explain everything in detail, but he also answered my many questions, and his office staff did everything possible to keep me calm and comfortable. So, everyone there was friendly, yet wonderfully professional at the same time. And to add to this overall doctor-patient experience, Dr. B. has a great sense of humor and had me laughing many times throughout my procedure, plus he even put on Coldplay for me to chill out to, during surgery and stitch-up. So, talk about a personal touch, yes indeed. With more treatments to come for me, it's such a great feeling to know that Dr. Behroozan and his PAs and office staff are now on-going medical members of my Los Angeles A-Team for Skincare Health, Wellness & Surgery, whenever needed. Thank you, Dr. B.!

First of all, I have been seeing Dr. Bussel for many years. I recently needed some treatment and…read morewas so glad that Dr. Bussel would see me. Her patient care and bed side manner is and has always been excellent. I know this because I am a physician and the experience I had with her standouts to me. I appreciate the assistance from Camille today and just want to say thank you for the great care Dr. Bussel. Dr. Moosa

You know I used to LOVE Dr. Bussell, especially since she healed my friend's skin.. she had severe…read moreacne. I used to live MarJon when she worked here, she's gone now and every time I come in I get different women working on me, which makes me feel a bit uneasy. They don't know me, don't know my skin, they are getting younger and younger every time I come in, which means I'm getting older . I wish there was more consistency in the office.

Dr. Lauren Moy is amazing. Her dedication, precision, knowledge and sweet caring ways is the very…read morebest. She did an incredible job for me. Plus her follow up and after care was so appreciated. I highly reccommend her.

While I don't like to leave reviews for medical either way, enough time has passed I have to share…read moreto give a clear reason as why to NOT use this practice. Long ago, I wanted to remove a mole on my face that I'd always run into while shaving. I found Dr. Fincher and, in my appointment, he said the mole did not need to be removed. I had to convince him I wanted it done (and how it would help), and in the subsequent visit, he removed it. It being where one shaves, it didn't hurt but, typically, bled like crazy. Instead of a stitch or a tight adhesive, I got a band-aid, which only became a problem on the way home when I had a mustache of blood on my face. In time all healed and looked great; I thought I was done with it until a week later when I received a call from their office with a quote that is burned into my brain. "Hi Brian. This is Dr. Fincher's office. You have cancer. It's ok." After nearly collapsing, I finally got a hold of Dr. Fincher who explained the mole I wanted removed and he said was "fine" was a basil cell carcinoma, and he needed to operate again. Different experience for the 2nd operation: he used twice as much anesthesia in the area, which swelled up half my face and took nearly a week to return to normal. Thankfully no cancer on the 2nd scan, but what happened cosmetically? A scar 3x the size of the original mole I wanted to remove! His solution? "Just put some lotion on it." This scar has never gone away. Like the mole I wanted removed, I run into that while shaving. Other dermatologists I've used since then over the years act surprised that I received such poor treatment from his office. Maybe you could say "if it ain't broke, don't fix it" but is that the thinking you should use after visiting a doctor?!

As a fellow board-certified pediatric dentist, I have a deep appreciation for the level of…read moreknowledge, precision, and dedication it takes to provide exceptional patient care. Dr. Salar Hazany is truly one of the best physicians I've had the privilege of knowing. His clinical expertise, meticulous attention to detail, artistic eye for cosmetic dermatology, and outstanding bedside manner set him apart from the rest. From the moment you meet him, you can tell that he genuinely cares about his patients and strives for excellence in every aspect of their treatment. He takes the time to listen, thoroughly explains every option, and approaches each case with remarkable precision and thoughtfulness. His passion for his profession is evident, and it translates into outstanding results. As someone who also treats patients every day, I can confidently say that I trust Dr. Hazany completely. I feel safe in his hands, and I know he always has his patients' best interests at heart. It's rare to find someone who combines exceptional clinical skill with such humility, compassion, and attention to detail. We are incredibly fortunate to have a physician of Dr. Hazany's caliber in our community. If you're looking for a dermatologist who is not only highly skilled but also genuinely invested in delivering the highest standard of care, I cannot recommend Dr. Salar Hazany highly enough.

This is an office filled with more expertise than you can imagine. Dr. Hazany and his entire staff…read moreare kind and welcoming. Dr. Hazany is an expert and I trust everything he recommends to me!! I have had amazing results (for the first time) from the lasers we've used. I'm a patient for life!

After moving from Colorado to Los Angeles, one of my biggest challenges was finding a dermatologist…read morewho truly understands women of color. I had almost lost hope until I found Dr. Zoë Indigo. By pure luck, I was able to secure a last minute appointment at her Inglewood office, and I can honestly say it was one of the best healthcare experiences I've ever had. From the moment I scheduled my appointment, I was impressed. The entire process was seamless and modern. I love that everything is completed electronically before your visit, eliminating the endless paperwork and allowing you to focus on what really matters..,.your care. Donna is truly the backbone of an exceptionally well run practice. Her communication is second to none. Every time I've had a question or needed assistance, she has responded incredibly quickly, usually within an hour, and I have never waited more than two. That level of responsiveness is almost unheard of in healthcare today. She is efficient, organized, kind, and always makes you feel like a priority. It is clear she genuinely cares about patients and takes pride in what she does. When I arrived, I was warmly welcomed by Juni (J-U-N-I), who immediately made me feel comfortable. The office itself is beautiful,clean, calming, and incredibly relaxing. It feels like a place where healing begins the moment you walk through the door. Then I met Dr. Zoë Indigo. I came in feeling defeated about concerns. After searching for answers for so long, I had started to lose hope. Dr. Zoë changed that within minutes. She is one of the most compassionate physicians I have ever met. Her bedside manner is exceptional. She listened without rushing me, answered every single question thoroughly, discussed every treatment option in detail including potential side effects and never once made me feel like just another patient. She genuinely cares, and it shows. What stood out to me most was that she doesn't just treat a condition she treats the person. She makes you feel seen, heard, valued, and understood. She advocates for her patients and always puts their health and long-term well-being first. It's the little things that leave the biggest impression. On an extremely hot Los Angeles day, she even offered me a bottle of water to make sure I was comfortable. That simple act of kindness speaks volumes about the type of physician she is. Before I even made it back to my car, my prescriptions had already been sent to the pharmacy and my visit summary was waiting in my patient portal. Everything was efficient, organized, and incredibly thoughtful. If you are looking for a dermatologist for your skin, hair, or nails, I cannot recommend Dr. Zoë Indigo enough. And if you are a person of color searching for a physician who truly understands your unique needs, stop searching and book the appointment. If Beverly Hills doesn't have availability, check the Inglewood office or schedule one of her virtual visits. Sometimes we lose hope as patients. The right doctor gives it back. Dr. Zoë Indigo gave me hope again, and for that I will always be grateful. Thank you, Dr. Zoë, and thank you, Juni, for making me feel so genuinely cared for. I look forward to continuing my journey with your team, and I pray your practice continues to grow and bless countless more patients. You are truly phenomenal.

I have to take a moment to write a truly thorough review because Dr. Zoe deserves it. I have had…read morePRP before and I can say without hesitation that this was the most ultimate PRP treatment I have ever received. From start to finish the experience was exceptional. Dr. Zoe is incredibly diligent and takes the time to explain everything in detail so you understand the process from beginning to end. Nothing felt rushed and nothing felt generic. It was clear she is deeply knowledgeable and genuinely invested in delivering the best possible outcome. The results speak for themselves and I could not be happier with how my skin looks and feels. Her office alone is worth talking about. It is sleek, aesthetic, and absolutely stunning. Everything feels pristine and intentional, almost museum level beautiful. I remember walking in and thinking the space was so immaculate that I might accidentally ruin it just by existing in it. You can tell she shows up one hundred percent in every aspect of her practice, even down to how her office is designed and maintained. Everything is in its place, clean, calm, and visually perfect. It sets the tone immediately and makes you feel like you are in very capable hands. The booking process was easy and seamless through her website which I really appreciated. No back and forth, no confusion, just efficient and professional. Dr. Zoe herself is the perfect balance of professional and warm. She is pleasant, approachable, and makes you feel comfortable right away. And I have to say she is absolutely stunning, clearly doing something right because whatever her routine is, I want in. On top of all of that, she also accepts insurance for certain procedures, which is not something you see often, so it is definitely worth asking her about that directly. Overall this was an exceptional experience and the quality of care truly stands out. If you are considering PRP or any aesthetic treatment and want someone who is meticulous, knowledgeable, and genuinely committed to excellence, Dr. Zoe is the one. I would recommend her without hesitation and I am already looking forward to my next visit.

I can't say enough great things about Dr. Johnson Lee and his team. I originally started seeing him…read moreto help maintain and improve my skin, and the results have honestly been incredible. His treatments and procedures feel very advanced and state-of-the-art, and my skin has never looked healthier, smoother, or more refreshed. Beyond the results, Dr. Lee is one of the kindest and sweetest doctors I've met. He genuinely cares about his patients and always takes the time to make sure you feel comfortable, informed, and well taken care of throughout each visit. You never feel rushed, and the level of attention and care is unmatched. If you're looking for someone who combines expertise and artistry, I highly recommend Dr. Lee. So happy I found him!

So far I've only had a consultation with Dr. Lee and interacted with his front office staff member,…read moreMichelle. They are giving good, caring vibes and I'm excited about moving forward with them. Dr. Lee was extremely patient and transparent during our lengthy conversation. I appreciated the realness. Can't wait for my surgery! Will update later.

I love my doctor!!! Dr B is the best dermatologist ive ever…read morehad. She is on top of every new technology, she takes her time to exam you. She is lovely, attentive, ++++++, and of course Beautiful Don't think twice... Make an appointment with her Love you Dr B!

Hands down best lawyers that I had represent me. Her whole staff including Leo were just the best…read more very patient with me during the whole process from beginning to the end highly recommend this law firm if you want representation they are the ones to call. thank you Haleh and Leo for everything

This is THE place to go for skin care. Can't say enough about the staff at Obagi, especially Suzi…read morewho always takes care of me so graciously. All of the staff are wonderful. And their skin products are the very best I have ever used, the highest quality in the business.

I have been coming to Zo Skin Center for almost 20 years and the one constant is Susie! She always…read moretakes such good care of you , from scheduling to checking out. Susie is a warm and friendly woman who is always on top of it! She makes sure that you're scheduled properly and sends reminders and will call you with any upcoming specials and when an appointment has opened up! Susie is always professional but is like a longtime friend. She is simply the BEST!

Dr. Rahimi is the best. Extremely knowledgeable and pays attention to every detail. For treating…read morechildren's dermatology care to teens to adults. Great bedside manners as well. Highly recommend.

I don't usually write extensive reviews unless I am beyond impressed, but Dr. David Rahimi…read moreabsolutely deserves one. From the moment I walked into the office, I was greeted by a nice & tidy waiting area and the amazing staff. Every member of the staff was warm, welcoming, and genuinely pleasant, making the entire experience comfortable from start to finish. What truly sets Dr. Rahimi apart is his exceptional bedside manner. Unlike many dermatologists I've seen in the past, he took the time to get to know me, thoroughly explain my concerns, discuss my treatment options, and even share his professional background and the many specialties he offers. I never felt rushed, and it was clear that he genuinely cares about his patients. His practice offers a wide range of dermatologic and cosmetic services at very reasonable prices. It's refreshing to find a dermatologist who provides outstanding care without making you feel like great skin is only for those with unlimited budgets. You don't have to be rich to receive excellent dermatologic care. After seeing many dermatologists over the years, I can honestly say this was by far the most personal and patient-centered experience I've had. If you're looking for a knowledgeable, compassionate dermatologist who truly takes the time to listen, I wholeheartedly recommend Dr. David Rahimi. You won't be disappointed.