Not sure why this business has 1 star, but they are fantastic. I came in needing my jewelry to be…read morecleaned and Diane was so nice and helpful. I'm about 2 hours she cleaned my jewelry (3 pieces) to like-new condition and refused to charge any money for it. And they gave me a cleaning/polishing cloth free. Just to compare, the other jewelry store in Tyler whose name of their business is a woman's name (hint hint), wanted to charge for the cleaning and said it was too busy to do it and might be over a month.... Ummm no. Ramsey Fritz has my future business and will recommend them to anyone who. Wants quality jewelry and first class customer service.

We love this place! My husband buys all my jewelry here. The owner and all the ladies working here…read moreare so knowledgeable.

I appreciate the customer service. The owner is an actual jeweler. He has always been honest and…read morefair. We like doing supporting small businesses in our community. If there's a piece you want redesign, or you're looking for something very unique check this place out!

Brought my wedding ring in, mangled and in pieces from a previous..."jeweler". Not only did he put…read moreit back together and secure everything how it should've been to begin with, he touched up some of the designs that had been compromised by the previous establishment. My wedding ring is as beautiful as ever and I will have complete confidence in Steve's Jewelry for all future jewelry endeavors. THANK YOU STEVE!!

Service has improved greatly. They've been honest with offers and given me great deals on…read morepurchases. No complaints

Beware I had a diamond necklace That I knew it was real diamonds , took it to the man that has…read morebeen there for years to sell it . The man told me it was fake diamonds which I knew it was real diamonds but...went to two more places just to check myself and everybody said it was real diamonds so ....Don't believe what he says! He lied on a $1500.00 necklace he was willing to give me $20.00.... People are so sketchy these days. Makes me sad how many times I trusted him and he did me wrong!

Aaron was extremely helpful in repairing my watches that I brought in and was quite reasonably. I…read morehave several more that need attention and will be returning.

Truly the best jeweler we have ever worked with. Aaron is a wealth of information and has worked…read morewonders with our many treasures; from family heirlooms to designing a new ring. He is absolutely the best!

Very helpful. Nice gentleman makes custom jewelry. I bought a beautiful money clip with a large…read morepiece of jade for my hubby at Christmas. I liked it but called after I got home. Quick delivery. Highly recommend this place.

I should first declare that I am in the jewellery trade in the UK and therefore not used Armstrong…read moreGemmology's appraisal service, but in the time that I have known Richard (the principal of this business), I have been impressed with his thorough understanding and knowledge of gemmology. I would additionally recommend his e-book on gemstone spectra to all who have a desire to better understand the absorption spectra of gemstones in a gem identification context.

I have a lot of beautiful jewelry from this shop. My hubby has a lot of guns and ammo from here…read more They are a really good group of guys who are honest and want to make their customers happy. Highly recommend.

I've been pickin' for over 65 years so know pretty much when a music store is on the level or on…read morecash flow. I knew y'all was on the level by the way I was treated the first time I went in a year or so ago just to get some strings. XLNT salesperson not a high pressure "oh that's all you want, over there". I didn't have to listen to a resume or someone telling me what I wanted. I was treated like a customer with respect for my needs. It might be 60mi to your place, but you have a customer for life just from strings, picks, and a cheap music stand, and will be seeing ya soon when I get another amp or guitar. Thanks Again Mark C Mashburn Fairfield, Texas

They let my mother-in-law play their piano and were really nice to her and helped her with questionsread more