I recently bought a used GMC Sierra from this dealership. I knew going into the deal that the…read morevehicle had issues; a check engine light that turned out to be a problem with the exhaust system. As part of the purchase agreement Southtown agreed to correct this issue. For the better part of a month, the vehicle bounced from mechanic to mechanic. It was eventually serviced to spec by a GMC dealership. Although I wish it had been taken to a dealer's service department to begin with, the truck was eventually sorted out. This issue incurred great expense, which Southtown reimbursed me for. They also sent me a check for the prorated amount of the time I was without the vehicle. From my experience, I can't recommend buying a vehicle with a known fault. There's too many electronic systems on modern vehicles that are both sensitive and expensive. I can tell you that if circumstances arise (that are beyond the control of the seller) that Southtown Motors will do what's in their power to make things right.

Do NOT purchase a vehicle from this dealership!!!!!!!!…read more My husband purchased a truck from them, and within approximately TWO WEEKS of the purchase, we experienced a major and potentially dangerous mechanical failure. The front suspension/control arm broke, resulting in the tire/wheel coming off. This wasn't an issue that developed after months or years of ownership. This happened roughly two weeks after purchasing the truck from this dealership. When you purchase a vehicle from a dealership, you expect that, at minimum, the vehicle has been properly inspected and is safe to drive off the lot. Having a major suspension component fail this soon after purchase raises serious concerns for us about the condition of the truck at the time it was sold and what type of inspection was performed before it was offered for sale. Thankfully, this situation did not result in a serious accident or injury, because it certainly had the potential to. I understand that used vehicles can have issues and no dealership can predict every future repair. However, a significant safety-related failure within two weeks of purchase is not something I would expect after buying from a dealership. They refused to correct the issue.

If I could give this place over 5 stars I would! Awesome customer service, and Matt really set me…read moreup with a great deal at a low point in my life. I got a Ford F350 in great shape and couldn't ask for a better car so me my wife and 3 kids.

I don't think you could find a better Quality of Vehicles at a Reasonable price. Much less at a…read moreBuy Here Pay Here. This family owned business is a blessing to many

Daniel and Ameer took care of us through our buying process. We purchased a Camry that ended up…read morehaving some issues. Daniel helped us and made sure we were taken care of. I appreciate everything he did for us as we ended up getting a different one only a week later. My son is very happy with his car! Thank you for all the help! Jason and Tracey Lauer

They do not honor their promise. We bought a truck from them with a known issue. They said to…read morebring it back and they'd fix it. we brought it back and they said they would have to charge us $500. They are a bunch of liars. Buyer Beware!!

Before payment, you're treated like a valued customer they desperately need. They send you videos…read moreof the car you're buying, the price, and bombard you with multiple phone calls and emails every day. After you pay, no one responds to you anymore. My temporary tag expires in a week, and I still haven't received the car title they were supposed to mail out. I checked with the local DMV and there's no record of my information. I've called every relevant department, and each one says they'll look into it and get back to me--but days have passed and absolutely no one has followed up. So I don't recommend this place at all. If you don't want to create trouble for yourself, stay away from them.

I recently bought a used car from Long Lewis Alabaster. The sale itself went smoothly, the salesman…read morewas nice and polite and honest, and I got what I thought was a good deal on a car. The mechanics at Long Lewis Alabaster said that their inspection didn't find any issues, but after taking the car to my personal mechanic as soon as I could (one week after purchase), he found (and showed me) that the car I bought needs new front brakes and has an engine coolant leak, so now, I have to put over $1,500 dollars into a car that I was told was in good working order. I will NOT be returning to Long Lewis Alabaster for another vehicle purchase in the future. I'm rating two stars only because the salesman was nice, polite and seemed honest.

The car was great, the service was great, and the person who helped us was named Jerald and he was…read morehelp the whole time. I am very satisfied.

i had paid to have this vehicle shipped from florida to Hoover went in for test drive and express…read morepurchase. Express purchase? no one had a clue. Had bank check and personal check for down payment. The MF'er had the audacity to ask to see my personal checking account to verify the funds were present. FU!

Bought a used Chevy Bolt from Donohoo in May of 2026. This was done entirely remotely, which was a…read morefirst for us. The car was delivered to our door, in exactly the condition represented by the dealership. The price was good; service was good. We love the car and it came with several warranties from the manufacturer. We did not appreciate getting religious, "become a born again Christian" material in with the sales agreement.

Just bought our fourth car from this dealership. They carry a large selection of late model used…read morecars. The test drive process is simple. They offer no haggle pricing. The sales team has always been polite and accommodating to us.

I can't say enough how pleased I am to do business with Haley Transmission. They are Very fair and…read morehonest and great to do business with. They replaced my transmission with a 1 year warranty. 3 years later a plug came off, and they ordered a replacement part, installed it and didn't charge me anything! George and his brother are the owners and would highly recommend them!

From the owner: After Hours Call: 205-283-0613 & 205-283-0614read more