They are impossible to reach. No voice mail, online booking doesn't work. Underwood Animal has…read moremoved here but I'm sure they regret it.

I've been bringing my pup here for many years now. In fact, at one point I moved out of the state…read moreand returned, despite now living a good distance from the clinic, I still bring him here! Some of the great experiences I can think of... They offer military/first responder discount. The Veterinarian come out and thanked me for my service, just out of the kindness of his heart! They always call after an appointment to check in on my pup and see how he's doing. Last but not least, I recently took him to get his teeth cleaned and the tech went above and beyond! She was so attentive, kind, and caring. I couldn't ask for a better team to have watching over my dog son. Thank y'all so much!

This is where my mom used to take our family dog, and I have been taking my fur baby here since she…read morewas a fresh puppy. The staff loves animals, and they take the time to explain what's going on with your pet and the best treatment options as well. It is a family owned business and they also make you feel like family. Recently, I came home from work to see some accidents around my house. My little girl hadn't been feeling well, but it was getting worse. So I called them hoping they could give me some advice since it was after 5 PM on a Friday. They told me that based on what I explained, they would likely recommend her going to the overnight emergency hospital because it sounded like she would need surgery posthaste. She didn't want me to bring her there because she didn't want me to be charged for the visit if they were going to send her to the emergency hospital anyways. I really appreciated that. The next day, we took her in and they helped us find a vet that would do an emergency Saturday surgery without an appointment. Ms. Cynthia even called somewhere for us to hopefully get in. We went where she said and she even called me a little while later to see if we were able to get something worked out and to check on my Peyton. Even though they were not able to help me this one time, they still helped me through my tears, and helped find someone who could do a surgery on such short notice. AND they called to follow up with how she was doing. That is top notch in my book, and I love that they care about animals and what they're doing.

I took my lab mix here for the first time yesterday knowing something was seriously wrong and…read moretrying to pretend it wasn't. Long story short we ended up having to put our sweet boy down. The entire staff was so very kind including Dr. Penn. I will forever be grateful to them for being so patient with me as I was understandably distraught. His passing was very peaceful. I highly recommend!!

I had to wait a day before writing this review, because I wanted to write it with a clear head. I…read morewas too disappointed and upset yesterday when I picked up my two airedales from the grooming. First off, they didn't have my appointment shceduled when I arrived with the two of them at 7:30am. But they went ahead and took them. I had made the appointment the week before, after calling around looking for a place that had experience grooming airedales. They were the first to tell me they were. In fact, shared with me that they had a couple of airedale clients they groom. Just in case, before turning my airedales over to the groomer, I told her specifically. that I liked a long beard and mustache, and not to cut them. I even went as far as to give her photos of how I wanted the "head", showing different angles. I even told them what size blade to use. All I can say is, the ears are right on both dogs. I have no idea how many months...maybe a year, for my female to grow her beard back. Or how long her hair will grow back on her face so she doesn't look like a poodle or whatever that's supposed to be. The Groucho Marx eyebrows and the mustaches....I'll have to do or find another groomer just to fix them. And poor Roadie, he has been limping on his right front leg since we got him home. I was hoping it'd be better today, but it's not. Will have to take him into his vet. if there's no improvement. Don't know what happened, but he didn't have a limp when he went there yesterday morning. And they sure didn't say anything on how he may have hurt himself or gotten hurt. One thing I will not be doing, is taking them to the Big Dog Show at Reliant Stadium , in Houston, for "Meet the Breed". In the past, I've always taken our airedales for that. It's like a "show and tell" , where people can see and touch different AKC breeds and get information about them. They do not represent what an airedale should look like. Not even as a "pet". I didn't expect a show cut, but I did expect an airedale cut from someone who claimed they were experienced and knowledgeable to do that. I have serious doubts...serious doubts that was truthful. The price....shocking...$335.60 ($25.60 was sales tax) I was told $95 each for the grooming because of their weight. Then the upcoding for the nails ($15), conditioner ($5), dematting ($10) (was told they found a mat under Roxie's front leg, I told them to just cut or shave it off..it wouldn't show anyway), they said nothing about finding any mats on Roadie, but I was charged for them.). Then an extra $30 charge for "scissor service". I wasn't told this would be an extra charge above the "grooming service". And what was the "add on pattern set service" ($10) for Roadie? That was a whole other charge...and not one for Roxie. But I guess she was so messed up, they couldn't claim that. Roxie did have a cute bandana that was so tight on her neck, we had to cut it off. Roadie didn't have one, Maybe all they are used to doing are small dogs? You would have thought they would have put some cologne on them at least, but no. Just as well, they probably charged for that. I was shocked at the price. And of course, we had to pay before they brought the dog's out. And they don't give you a receipt of the charges, either. When I got home, I had a mystery message to click some weird link on my phone from an unknown number. Nothing that said it was from Red Bluff Pet Resort. Just a link to "view Roxie and Roadie's report card" and to "click this link to get pre approved for credit". After getting on my computer, I was finally able to figure out it came from them, and the desk person had signed me up for it. First off, there was no report card. There was a place for putting my credit card information in for them to make things easier for next time (as if). And I finally found my receipt and the breakdown of charges. It was a very expensive lesson. Needless to say, I'll be looking for a groomer that really does know how to groom an airedale in the Deer Park, Texas area. Photo of Roxie and Roadie. Then a photo of how they should look. One doesn't look like the other. An experienced groomer would know exactly how to do this. They were both in a "pattern". They just needed to be cut down shorter for the summer

Dr.Sullivan is truly amazing outstanding skilled in his profession compassionate and so down to…read moreearth

We have been using Dr.Rodgers' clinic since 2012. She's awesome and she has the best staff around.read more

If you want to keep hemorrhaging money without your pet improving, I recommend you try Bay Porte…read moreAnimal Hospital. They are happy to keep taking my money hand over fist right up until my pet draws her last breath. Dr. Hauke seemed dedicated, hard-working and passionate. The prices are outrageous though. Perhaps vet care is only for the wealthy these days, or those who don't mind credit card debt. I have no debt and would like to keep it that way. Impossible here!

They do a fantastic job with my big guy Knox. Definitely could not ask for a better groomer.read more

From the owner: Here at Astro and Siblings, we know that our furry friends are more than just pets - they are…read morecherished members of our family. That's why we take pride in providing nothing but the best, loving care to your precious fur babies. From snuggles and playtime to nutritious meals and gentle grooming, we go above and beyond to ensure your pets are happy, healthy, and treated like royalty. Trust us to be your go-to professionals for all your pet care needs.

I was working around the Baytown area and I had my American Bully with me. I looked around for dog…read moregrooming spa and found this one. They did such a amazing job to my boy Rocky. He came out looking and smelling like a million buck. Staff are so Friendly and help out. I totally recommend this place and I'm sure I will be back again.

We love The Family Pet Boutique! Our golden retriever (who hates baths!) gets so excited to see…read moreDawn and the other staff. Her big, beautiful tail wagging in excitement! Our little yorkie who has the most beautiful silver hair is always sporting different haircuts and he always looks fabulous! The staff at The Family Pet Boutique genuinely care for these fur babies and make sure they are happy during their salon visits! The prices are competitive. The shop is always clean. Communication is top notch as the staff strives to make their clients happy. Thank you Family Pet Boutique for making your home in La Porte!

I had used her for pet sitting in the past. She had asked if her boyfriend could stay the night…read moreafter I was already away on my trip, and she was at my place. I told her that would be fine. After I get back I have her start providing housekeeping services as well. She wanted me to sign a document for maid service. She seemed really nice, and I trusted her. She later tells me I am locked into a 1 month contract. I do not believe she ever told me that it was a long term contract. I decided to say nothing, and continue on with the service, but just never use her again after the 1 month was up. At a certain point into that she tells me that her relative with dementia also stayed there when I was gone during the pet sitting visit. She also says that she brought her dog along as well. She said the dog did not get along with my cat. I found like maybe 15 opened spaghetti packages in my pantry after my trip. They were not used, just opened lol. They were bulk packages in plastic from Costco, and thought maybe there was an issue with the store. After she told me about the family member with dementia that was there, I wonder if it was caused by her. After this I never wanted to use her for pet sitting. I have since found a couple of really great pet sitting companies, which I am really grateful for! I have been using them exclusively since then. I had tried out a few freelance maids, but never had good experiences. I decided to try out her services again. I thought that if I just do not sign any contracts or let her be alone in my place, it will be ok. I felt she did a good job cleaning before. She came over, and while she was cleaning my bathroom it started leaking around my faucet. There had been an ongoing issue with the faucet leaking, but it had stopped after a plumber tightened it several months back. I asked her to not use a toothbrush or abrasion to clean any other places that have caulking. I normally just use alcohol and a towel. I never told her that she was responsible or got upset with her. She then got upset, and used a disrespectful tone to talk to me. I just ignored it. I had also asked her to not use scented dish-soap to clean as I have sensitive skin. She never used these cleaners before when she cleaned. She suggested vinegar instead, and I told her that I had some. She then started cleaning with vinegar. Later on she said that I should not really use vinegar to clean because it can damage things when used longterm. Why would she suggest it then, if she thinks it will cause damage? It seems very passive aggressive. Is she in intensionally trying to damage my things? She then went on about all of these problems in her life. I had asked her about coming everyday part way through the visit, but after the visit was over I just felt drained and gross. It was way too much bad energy. I later see all these brown specs in my toilet. I try to use the toilet brush to remove them. I notice they were lower in the bowl as well where stuff should not stick. I then see that they are divots with rust. I have never had this happen to any toilet in any home I have ever lived in. The toilet is less than 2 years old, and a high end brand. I paid almost 1k to have it installed. She claims she only used dish soap to clean my toilet lol. I believe the damage was intensionally caused by her because she was upset that I asked her to not use a toothbrush to clean my caulking. She could have a very successful business as a housekeeper and pet sitter, if she just acted normal, and did basic things right. Honestly, I am just happy I never have to see her again. I would gladly pay 1k to get this person out of my life, so I guess it was a bargain to have my toilet ruined lol. I have learned my lesson. I am going to stop using freelance maids from now on. I have had too many bad experiences. I am going to instead use a cleaning company, professional organizer, prepared meal service, and a laundry delivery service. I am sure it will cost a more money, but is is worth it knowing that there is a company managing and vetting the employees.

Very caring highly recommend Hearts2love will work with you…read moreAll my animals love her . She took care of my ,two dog all summer