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    Sussex Tree

    3.2 (9 reviews)
    Open • 8:00 am - 6:00 pm

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    Dead Dogwood
    Claudia F.

    We had a very large tree removed using this company (STI) in Lewes. The tree removal went without a hitch. However we also hired them to plant a Dogwood. They planted it hours before a NorEaster. The tree was beaten by the winds and consequently died. 13 calls and 3 visits later they replaced the dead tree July 7. 20 days later this tree is dying or dead. As a tree company they should be aware of the types of trees to plant in what type of soil. So far i have sent a photo of the tree and texted twice. A call was placed again today. Their customer service is terrible but they are great in taking your money. As Seniors we don't have extra money to throw away. We looked to a tree company for advice on what tree to plant, and how to care for it. Don't waste your time or money. We will have to take them to court to get our money back I'm afraid.

    The hole they left in my yard.

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    2 years ago

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    Passwaters Landscaping

    Passwaters Landscaping

    (10 reviews)

    DO NOT USE THIS COMPANY!!! They were contracted to treat my 90+ year old grandmother's property…read more She sent a payment for the invoice she received in the amount of $55.50. A month later she reconciled her checkbook/ bank statement and saw the payment amount had been changed to $550.50. We contacted Passwaters and spoke with Stacie, who insisted the check was negotiated for $55.50 and that was what had been credited to her account. A review of the check and subsequent conversation with Passwaters staff confirmed the check was altered by them, Stacie eventually admitted that. My grandmother has had to replace all her bank accounts and John Passwaters attempted to offer to pay back $450 to her along with services for the rest of the year. This is being turned over to the police and the Delaware Attorney General's office for follow up.

    I've dealt with this company in the past when Alex was handling their outdoor lighting and I was…read morepleased. However, there's a different lighting sales person who was very unprofessional when he came to my home to give me a quote on some work I needed done. Afterwards, I even called their office and asked for the owner, John, to call me about my experience; my call has never been returned. I normally don't put a lot of faith in reviews. However, based on the negative reviews I read and my own personal experience, I can believe what these folks wrote. I will not be doing business with Passwaters again.

    Sussex Tree - landscaping - Updated September 2026

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