Office staff need to work on their empathy. If you are going to Turlock Imaging as a patient, you…read moreare not having a good day. You have something broken or you are going in to have a scan to determine if you have cancer. The front office is just rude. If you call for an appointment they play games with your health. They refuse to look for doctor's orders, referrals, etc. I only got in because I insisted on talking to the office manager. I will say, she was helped. Now, four days later, no results sent to my doctor. I guess Turlock Imaging got their money and does not care if you hear the results Make the drive to Modesto or go to the place in the Tower. Avoid this place. I only went again because I forgot to tell my doctor and the referral went through. This is the worst place for health care!

I wish I had seen these bad reviews before. The ladies upfront were very rude. I came on here AFTER…read moremy experience with them to leave a review about how unprofessional and rude they were and see that many others feel the same. Do better Turlock Imaging. Teach your front desk girls some customer service skills!

I go regularly and have not ever had a problem. From check in to appointment the staff are really…read morehelpful. Only once while waiting in be called was I forgotten but , I asked them and they took me in right away with apologies.

5/19/2026…read more Unfortunately this persons is not busy. Shenis discussing all her problems and issues with the patient and making all other patient run behind. This is real pathetic. She is to change her service style. Downstairs is so professional. But this lady need to change her work style. Please do consider on this statement. I would appreciate. Everyone time is more important than you sitting down and discussing you persons matter with a patient. Thank you.

Melissa at El Portal Imaging Center for your next mammogram: highly recommended!…read more I used to call it my annual smash-o-gram but no longer. Melissa snaps on her purple latex gloves, explains everything as she is doing it, and makes sure to position you so there is no extra skin being pulled during the compression process. With Melissa at the controls: NO DISCOMFORT WHATSOEVER. Well, other than the usual, hey, my boob's out there in the wind and an unfamiliar person is handling it. If you can get past that, they try to make it as spa-like as possible, with heated deodorant removal (before) and application (after) wipes, clean uncluttered surroundings, and a squishy couch if you have to wait, which I have never actually used. No waiting. If you abosolutely must have your boobs smashed - and every woman does after a certain age - El Portal Imaging Center in Merced is the place. Ask for Melissa.

NO ONE EVER ANSWERS THE PHONE!!! I would not recommend El Portal Imaging based on the repeated…read moreaccess-to-care issues my family has experienced. My mother cannot manage medical appointments independently, and relies on family assistance and transportation. I live in Los Banos and have to coordinate her care from out of town, including traveling to take her to appointments. Trying to schedule or cancel imaging with this facility has been extremely frustrating and unacceptable. The biggest issue is their phone system. When "all representatives are busy," the system disconnects the call instead of allowing patients or caregivers to leave a message or remain in a queue. I have called repeatedly and have been unable to reach anyone. This is not a one-time inconvenience; it has been an ongoing problem. I was also told that I may need to physically come to the facility just to schedule imaging appointments. That is an unreasonable expectation for patients who cannot drive, rely on caregivers, or use assisted transportation. Requiring a separate trip just to schedule an appointment creates a major barrier to care. This is not just poor customer service. It interferes with timely access to medically necessary imaging. Patients should not have to fight a broken phone system or travel in person simply to make, change, or cancel appointments. Because this has been a repeated issue, I will be reporting the access-to-care concerns to the appropriate oversight agencies, insurance plan, and patient relations/administration. Families dealing with serious medical concerns should not have to work this hard just to get someone on the phone.

Journal entry: February 15th, 2024…read more First-time here at Precision Imaging... I have been plagued by chronic lower & upper intestinal and internal organ pain for @least 7 years now....... & ............ Counting, unfortunately, and that has gone undiagnosed for just as long if not longer in all truthfulness... Today's visit, is all about, confirming whether or not, there is a "Paraesophageal Hernia present in my body". My future surgeon, Dr. Antonio Coirin, MD, whom my Mother & I met earlier in this week, informed me that I did NOT have this type of Hernia, but that he'd like to have just one more diagnostic done and that was a "FLUOROSCOPY & ESOPHAGRAM", performed, outside of his office..... (Clear copy of the actual procedural Doctors order for Precision Imaging downloaded to this Yelp! review. Good News, is that they scheduled it for the very next day however, Mom & I were so exhausted from the round-trip commute to the office, and the disappointing medical news received, because, we don't reside in Modesto and the reality of the situation (was sinking in for us both) which was looking rather grim at least............................................ A little detour here now... I have photo's uploaded to this Yelp! review detailing all that I am journaling here... It just feels more complete & explanatory to me........................... This office is expansive! There are multiple long hallways that were clean and professional as was the flooring in ALL areas of this medical professional office. Nice, attractive & soothing is their choice of coloring on the walls of the hallways; welcoming ..... There is "pride" in ownership, here, and it is welcoming once you get past the "eager" ladies at the front desk............... Changing Rooms for the females (sign on the door lists it as a female-only room. As I was mentioning, this changing room where you may or may not need to remove clothing and don a gown. I had to loose the clothing but was able to keep my shoes and socks on; everything else; had to go. I'd rather keep all my clothing on but understand with "radiological procedures", the need to have ZERO metallic and/or cumbersome items not be copesetic with the diagnostics that are ordered. If your a tad-on-the-cool-side, as in body temperature you may consider wearing some heavy sock and heavy underwear. I wasn't frozen, but I was a bit chilled once the procedures began................................................. So if a male patient is looking for services here you may want to reach out to the office by phone & inquire as to that. In the end, I drank a total of 4 large containers of barium in-order to complete the Esophagram (Defined by the National Cancer Instituge (.gov) as: (ee-SAH-fuh-gram) A series of x-ray pictures of the esophagus taken after a patient drinks a liquid containing barium sulfate (a form of the silver-white metallic element barium). The barium sulfate coats and outlines the inner wall of the esophagus so that it can be seen on the x-ray pictures. & Fluoroscopy (Defined by the CDC, Centers of Disease Control, U.S.A. is: "Fluoroscopy is a medical procedure that makes a real-time video of the movements inside a part of the body by passing x-rays through the body over a period of time. X-rays are a form of ionizing radiation." (address for this reference is as follows: https://www.google.com/search?q=fluoroscopy+defined&oq=fluoroscopy+defined&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIKCAEQABgPGBYYHjIICAIQABgWGB4yDQgDEAAYhgMYgAQYigUyDQgEEAAYhgMYgAQYigUyDQgFEAAYhgMYgAQYigUyDQgGEAAYhgMYgAQYigXSAQk3MzA2ajBqMTWoAgCwAgA&sourceid=chrome&ie=UTF-8 The MD was super professional & nice! The radiology staff (2 people) were professional and serious; borderlining nervous. Have clue not 1 as to why they may have potentially nervous, I am a watcher so I pay attention........ And then it was over & done with! Didn't feel nauseated from all the barium and was instructed more than once to drink plenty of water so as to not get constipated from the barium.... So far so good as today it's now 24 hours after-the-fact and besides having pretty painful cramping, diarrhea & lower bowel pain, I feel just fine. I'm being serious, I do ;)....... The parking lot is very spacious with enough empty slots for parking. We are both disabled; me and my Mother, but we didn't see many Disability Parking Slots around. That was disappointing..... I am planning on refreshing with updates this Yelp! Business Review since we have 5-weeks of DAILY Radiation to prepare for & execute to completion..... Prayer's are always welcome and we are both Baptized & Communion Complete Catholics; I hope this review aids you in healthy ways..... Sincerely, ~Jana Leigh Thomas :) Sr. Yelper! :)

The staff is so rude. The lady in scheduling that answers the phone is so unprofessional. Dont…read morewaste your time here.

My parent needed to come to this hospital last time. We were sure they did a better job than this…read moretime. The nurses seem to be less personable not very helpful. I believe as people see Emmanuel Hospital is better hospitals than others. Maybe the standards of nursing needs to be a little different.

Idk how they expect me to belive they have the right to touch me and inject me in my body with…read moreanything they think is "good for me" but can't eject stuff out of my body ?! Especially when i constantly kept telling the no pain killers because i have a high tolerance and they still pushed the meds. Even after I just wanted to leave because they did nothing for me and they wanted to keep me there and kept saying I refused help! WHAT HELP. NO SUGGESTIONS OR EVEN AN ALTERNATIVE OR ANY HELP JUST STRAIGHT TO MEDS. and wanted me to look like I was crazy for just asking why would I need paperwork of getting looked at when they did nothing had me surrounded like a criminal over me not wanting discharge papers. Especially cause the "specialist just made the pain worse and after finishing she just said yeah we can't do nothing ..yeah nun other than pain apparently. How is it that this is called an emergency room but can only do is "help with pain" which in other words pump with drugs.

Unfortunately while on vacation nearby I had to bring my youngest to the ER late night/ early…read moremorning. I was closer to Kaiser, but saw that reviews were better here. I left my hotel and headed straight there. (I left my emergency bag behind shifting my work things out of my car and back into my home before our family trip.) I was so impressed and grateful with how quickly everyone here worked to get my son the care he required. The service here was phenomenal. Within minutes of checking in, my son and I made our way back for vitals then we were in a room. Dr. Andrews and his team gave him an xray, ran a few tests, gave him a breathing treatment and sent us on our way after sending our prescription into a local pharmacy. I'm so thankful for the thorough care my son received here and can't thank everyone working for taking such great care of my little guy. Thank you, I'll never forget it.

I have been seen a lot of hospitals and I can say I'm so very grateful for the courtesy,…read moreprofessional and care they have given my very grumpy elder friend. His room is maintained and clean. The Dr, social worker and all the nurses have been so reassuring and accessible. He needs rotation and they are faithful! He wanted bread with his meal and the cook brought some up for him! They are an exceptional group of people who do their best, and it shows.

Husband fell and injured his wrist. Took him to Urgent care where they said he needed xray which…read morethey did not do at their facility. Sent us to Valley MRI & Radiology, with NO appointment needed. Registered and waited maybe 10 minutes. Husband taken back and got xrays. Very nice helpful staff. We were in and out in 30 minutes. Results sent to originating Urgent Care and we had results that day. So great there is somewhere other than going to the hospital for immediate xrays.

Same review as the rest. Was on hold for 30+ minutes. I was talking to the phone representative,…read morewhen I was cut off and out on hold without notice.

First time at this location and the front desk is super rude . I been waiting for over an hour and…read morewatched the entire lobby clear out twice. The receptions don't wear name tags for a reason. Super rude about it and told me I can reschedule if I'm upset about waiting for an hour in the lobby in there hard chairs. After reading the rest of the reviews I'm not surprised .

I called to make an appointment and their office staff members put you on hold for 25 minutes never…read morecome back and say we're still searching just to see if they can find a referral I mean, how long does it take to type in a name and see if there's a referral they are very unprofessional and man I'll tell you what Valley, MRI whoever handles that office needs to do a heck of a better job so I hope the supervisor will read this and talk to them. If you have any questions feel free to call me. My number is area code 714-742-1901. My name is Victor. Have a great day after waiting 25 minutes I hope you don't do that to all your patients.

Came in to get an xray done with muaree, normally would be sent to the hospital for such so I was a…read morelittle surprised to see a new location. The waiting area is very spacious, has comfortable seating and minimal decor but overall comforting. Staff are friendly and easy to interact with! Overall great experience!

They got me in to get an MRI I needed in order to get them to my Dr before he went on a 2 month…read moresabbatical

They are always so professional and efficient…read more My practitioner actually referred me to another place, and I've been going to Delta Radiology for years. They make a not-so-fun appointment tolerable... See you next year

I was greeted coming in the door with professionalism and smiles. My whole experience from start…read moreto finish was top notch. Thank you girls