Maternity care. I'm extremely upset that a botched epidural has caused me so much ongoing pain. 4…read moredays postpartum I was back in the ER waiting 6 hours plus additional time, to get a blood patch. This did not occur with my first kid that I had at Kaiser! The original anesthesiologist was an older woman. She seems frustrated and couldn't get her hands still. She got upset after I told her the needle wasn't placed right. At this point she kept asking where do you feel it and get jamming it in more. This almost caused me to pass out. She was very rude and not helpful. I knew she messed up at that very moment. When she entered the room she didn't have any bedside manner. I expect anesthesiologist who is giving an epidural to be cordial... Now 6 months later after having my baby.. I'm constantly in pain and having severe neck and shoulder pain. I'm just being told to get another blood patch. Staff needs to be better trained. Another woman was in the ER with me for the same reason. So this is definitely a Sutter issue.

We had to bring my dad to the ER three times in five days before he was admitted to the hospital…read more He had an antibiotic resistant, hospital acquired infection in his hand after having a MOHS surgery from a Sutter dermatologist in October. He had already had a course for 14 days of an oral antibiotic which ultimately failed to treat the infection. Only when his hand had swelled up to the size of a balloon and he couldn't bend his fingers did they admit him. The good news: my Dad had five days of two different IV antibiotics. He is on the mend. His primary care doctor and her colleagues from Sutter were attending physicians which was reassuring. Some of the nurses were wonderful. Hailey, Ruth, and Jessica. Several CNA's were wonderful as well. But on some shifts the care team checked in initially but never seemed to be around. Other shifts he had lots of help. The staff seems overwhelmed and burdened. Some went the extra mile but it seems like a very difficult environment to work in. The bad news: The hospital stay itself was traumatizing for my Dad at almost 87. He had some adverse reactions to the medications (painkillers) and he was clearly delirious for a few days. I'm not sure what happened one night but he apparently got angry at the nurse's station because they were very loud (this was something I noticed in the daytime) and yelled and was apparently intimidating. The next day my Dad had a bed alarm so he couldn't leave his bed. Not even move a butt cheek or it would go off! He told me he felt like he was in prison. He was not oriented to person, place, or time due to his infection and treatment and he felt trapped. I tried to reassure him and I spent many hours in the hospital but the fifth day of his hospitalization he called me at 7 am and said he thought he would die if he had to stay there one more night. He told his doctors as well and they fast tracked his medication delivery and he was released at about 8:30 that night. I heard the nurses call a family member of another patient asking them to come and sit with her because she was pulling out her IV's repeatedly, so it seems that agitation is not out of the norm here. Food: The food is terrible. I had to bring my dad soups and sandwiches because the food was dreadful. He wouldn't eat anything they provided for five days. Unfortunately every meal smelled horrible and was unpalatable. It was basically prison industrial complex food. Thick sliced industrial turkey breast, a scoop of instant mashed potatoes, wilted frozen green beans, and a slather of bright yellow gravy was repeated twice. Dessert was usually sherbet or canned fruit. Breakfast was a bagel and eggs from a carton, scrambled. What is bizarre is that he had a three day stay in the same hospital last year in the cardiac ward and he enjoyed the food. It had fresh ingredients and an appealing quality. Not sure if it was b/c a different ward or if they changed their food vendor. Care for the person: most hospitals have a whole person care approach: they will ask if a patient wants a chaplain, if they have dietary preferences, not here. Absolutely no personal approach or support is provided. Their nondenominational "chapel" is a room with chairs in it. The rooms are all doubles and you are crammed in. Dad had four roommates in five days. His half of the room was directly opposite the nurse's station and they were joking and chit chatting at a significant steady and high pitch. Then he could never see out the window because his roommate had the window view. There were two sets of care team members coming and going- like grand central station. Plus visitors, phone calls, two tvs....disorienting if you were well, let alone sick. Leaving the hospital a CNA that was transporting him at discharge popped in behind the curtain without warning when he was on the side if his bed in underwear....began twisting and lifting my dad's arthritic legs so aggressively that he was getting hurt. I essentially pushed her aside and dressed him myself. Then she argued with me about what floor I was parked on. A bizarre end to a challenging stay. My dad said he felt like he was released from prison that night. He had some PTSD from being in this hospital this time. He is on the mend. We are grateful for the treatment he received. But the environment of the hospital was so challenging that my Dad said he wants to go to Mercy hospital on J St. if he ever needs care. The nursing staff and care environment, whole person approach is caring and calm there. A bonus is the food is fabulous and made from scratch in-house. If he has to go to Sutter Hospital again he said he would prefer to die. I have visited folks in a number of hospitals over the years, and I can say this stay was one of the most chilling and negative experiences ever from ER to discharge. I'm a Sutter patient and I'd be terrified to go to this hospital as a patient...

Dr. McIntyre is great! She is concerned, ask questions and answers questions. She really tries…read moreto get to the bottom of a problem. She listens to you and explains things clearly. Her concern is very clear. We love UC Davis Bell Road. From the minute you check in to the nurse who takes into the room, everyone is friendly and smiling. I have recommend several people.

I felt it pertinent to share some words about two individuals, of the pre-op care team, at UC Davis…read moreHospital Sacramento, California. Cassandra Cooley, RN and Kelly Steinbrecher, CRNA are two of the Nurses who literally made my girl friend Donna Kesners stay so positive, calming her down prior to the surgery, having her broken leg pinned and screwed together due to her Parkinson's Disease that caused her to fall! Their kindness, professionalism and caring personality, that they showed handling Donna, made me so pleased. Their unwavering compassion, dedication and commitment to making sure their patients are satisfied and completely taken care of, has me writing this review. I hope management takes notice with a performance review that will help you both promote with in the future. It's employees like yourselves that companies go out of their way to employ. Thanks again for your special way that you take it upon yourselves to make your patients happy and proud to know you! God Bless you both! Don Pearson 916-307-2426 Donna Kesner 916-277-3679

I had hip replacement surgery Wednesday done by Dr. Hallare. My pre op nurse was named Hannah and…read moreshe was amazing! The anesthesia doctors seemed great although from the moment I was put out I have no clue what went on. Evidently the surgeon and I had a conversation about what music to listen to during my surgery, he said we picked hip hop? Dont remember! My recovery has been swift. Only five days later and my wife and I went to breakfast. Im looking at only missing two weeks! Thanks to everyone who assisted in my surgery and recovery. I also want to mention. Austin Stoker who was nice and he was a familiar face at a time I was pretty nervous. Thank you Dr. Hallare and staff.

1 STAR -- SOUTH KAISER PERMANENTE, THIS IS A JOKE…read more My appointment was at 10:50 AM. It is now 11:50 AM, and I still haven't seen a doctor. No update. No apology. No explanation. Just me sitting here while Kaiser pretends my time isn't worth anything. And let me make something VERY clear: I pay GOOD money for this care. I'm not a Medi‑Cal patient where the system drags its feet because they think it doesn't matter. I pay full premiums. I pay copays. I pay into this system every month. Medical care is NOT free for me, so why is Kaiser acting like I'm here for charity? If you're going to run an hour behind, at least communicate. Respect the people who keep your lights on. Respect the patients who actually PAY for this service. Respect the fact that we have jobs, schedules, and lives outside this waiting room. This level of disregard is embarrassing for a healthcare provider. Do better.

My wife at 2 PM today was waiting for a call from a PA at this clinic. She gave me authorization to…read morespeak on her behalf. She special needs so I take care of her medicine and her doctors appointment this PA that called was well disrespectful PA that I've ever dealt with in the 68 years in my life She refused to talk to me and then she refused to identify herself which is against the law under the HIPAA law, your wife can give you authorization to speak on their behalf. This PA was not going forward rude rude rude all the way around I've never deal with anybody in the medical profession is rude. Is this lady so I'm pretty tied off and I'm pretty upset about it.

This rating is regarding a representative that called me today. I was on my way to see a specialist…read morethat I was referred to when he called. I don't know his name nor did I understand what he was saying. I tried to understand or makeup what he was trying to convey but I felt bad for having him repeat more than twice. The only thing I can made out was "appointment" and my only appointment was with the specialist for my root canal (the same tooth that I've been having problems with since my first visit to SCC). Since there was a language/accent barrier, I kindly asked if it was okay if I call back later since I was on my way to see my specialist for a root canal. He was very disrespectful and rude, he literally just said, "FINE," and hung up. I would kindly suggest using text message as another way of communication. I couldn't understand him (nor another caller that called me a few times and left voicemails while I was at work). I felt bad that I had him repeat a few times, but he hung up the call abruptly after saying "fine" which left me feel a bit uneasy.

Great place to have all of your well-being taken care of! This has a holistic approach to medical…read moreservices, including medical doctors chiropractic counseling if needed they even have recovery services and a pharmacy and lab on site. They have a fantastic dentist there as well if you can get in. There's a bit of a wait to get in there because it's awesome. If you want to see the same doctor every time and everyone there to recognize you and know exactly what you need, This is the place for you. It really is a community. The name is perfect. The only reason it doesn't get a full five stars from me is because their phone systems are wretched if they can improve on that they'll get five stars. They have a portal for medical needs through my chart, which makes it really easy to connect with all of your providers.

This place isn't perfect but I can tell everyone is trying their best. It's a high volume hospital…read morewith a lot of moving parts so things get lost in translation but the staff is extremely gentle and caring!

After calling around to many dentist offices trying to get an emergency appointment for this…read moreextreme toothache. I finally was able to find this place that a friend of mine recommended. When you walk in the building the receptionists are very polite with a great sense of humor. Very transparent and paperwork process was very fast. The place was clean and quite. Lots of great energy Soon called back to see the dentist, my dentist assistant was so welcoming , you can tell she loves her job and I love how attentive she was. She explained each step and made sure I was comfortable. When the dentist came in Dr.Thompson, he Examined where my tooth pain and recommended saving my tooth which (my last dentist was trying to pull them out) lol I knew then that they actually cared about my smile. Yup so quickly switched offices. I'm in safe hands well my teeth are.lol. I am so happy to now be apart of the Elica dental family lol!

I came for a dental cleaning, and it was a great experience! Dr. Hernandez Azanza was very thorough…read moreand kind. Kim finished up my visit and she was the sweetest! She gave me great tips for keeping my teeth in good shape and it is obvious she is really passionate about helping others. The check in process was quick and easy. Highly recommend!

These doctors and healthcare workers here are amazing. I highly recommend this place. The hours are…read moreconvenient Monday through Friday. They have saved my butt a couple times being able to just walk in at the walk-in clinic!

I just wanted to thank wellspace help Darcy Brennan and Lauren Meyer for absolutely outstanding…read moreservice no matter what you're not going to make everybody happy matter who you are in this world anyhow I absolutely appreciate you guys thank you for addressing my puncture wounds on the bottom of my right foot from a screwdriver and the cut on my wrist considering I am diabetic thank you for being prompt professional and on task thank you very much !!!!!

I was here for lab work. My best advice is to make sure you have an appointment. Most times the…read morelab techs are good at the blood draw but this lady was pulling, twisting and turning the needle to find a vein.. omg

I've been to a few different Kaiser locations, and I personally prefer the Fair Oaks location over…read morethis one. This location seems to serve a wide variety of patients, so I typically only come here for pediatrics for my son or women's health for myself. Unfortunately, my experiences here have been pretty inconsistent. Parking is one of my frustrations. There are several parking spots available, but the areas closest to the departments I need always feel overcrowded and difficult to manuever due to tight paths. It can already start your visit off on a stressful note searching for parking. Service here is very hit-or-miss. A few months ago, I brought my son in for his middle school immunizations, and everything went smoothly. The staff was friendly, efficient, and we really appreciated how easy that visit was. However, our most recent visit on Tuesday, February 17th was a completely different experience. We checked in right on time at noon at Suite 1C on the first floor and were told to head up to the second floor. Once we got there at the instructed room (214?), there was a sign on the door asking patients to wait and please do not knock so as not to disturb others. We ended up waiting about 30 minutes, which thankfully we could accommodate that day, but it still felt like a long time given that we had an appointment. When we were finally seen, the staff member confirmed my son's information and what shots he needed, including his COVID booster. She asked if he wanted both shots in one arm or one in each arm, and he chose one per arm. What happened next was honestly concerning. She administered both shots very quickly--which would have been fine--but then placed the bandages after the fact without properly aligning them with the injection sites. She put a bandage on each arm, but not where the shots were actually given. I quickly noticed that both injection sites were still bleeding because the bandages were misplaced. While she was putting away supplies, I had to put on new bandages myself. As a parent, that really didn't sit well with me. I understand efficiency, but basic care and attention to detail--especially when it comes to preventing infection--should not be overlooked. My son also noticed the error and found it unprofessional as well. The appointment felt rushed from start to finish, especially after already waiting a significant amount of time. I didn't say anything in the moment because we just wanted to leave, but it's something worth noting for anyone visiting this location. Based on my experiences, I would definitely choose the Fair Oaks location instead but unfortunately, for my son, we have to come to this location for Pediatrics.

After this experience, I immediately contacted my insurance and switched both of my children to a…read moredifferent provider. Their coverage changed on April 1 to a pediatric office in Folsom, and the difference in care was immediate. Within a week, both of my boys were seen. Their medical needs were addressed promptly, the referrals they needed were sent out, and the overall process was far more efficient, clear, and professional than what we experienced here. That experience made it very clear that families should not have to struggle this hard for basic pediatric care. Parents deserve timely communication, accurate information, proper follow-through, and respectful treatment. This is the standard of care all patients should be able to expect.

My Daughter Rachel was seen at Wellspace back in Dec-Jan 2026 by Dr. Sandra Sands for a removal of…read moreskin tags the Dr Sands noticed and brought light to the lump on her neck and ordered a ultrasound and tests which confirmed her suspicion and turned out to be thyroid cancer and a full removal of her thyroid and we're following up witha treatment of radiation. I just wanna say THANK YOU to Dr. Sands for caring enough about my child.

I would like to give a huge thank you to NCFMC for giving me the biggest blessing. My son was born…read more6/2025. After 5 years of trying naturally, two miscarriages & 1 ruptured ectopic pregnancy that resulted in the loss of my right fallopian tube. They handled my whole experience with such care and love. Dr. Murray is very gentle handed. Very respectful & attentive. Such important information & results take time. Be patient & love yourself. You are worthy.

Want to update that NCFMC helped us again with our 2nd baby boy!!!…read moreI struggled with infertility for almost a decade and we did IVF with my first and IUI with my second. At age 40 IUI worked on the 3rd round thanks to the experts at NCFMC! It's been 3 years now since my 2nd son was born and I've been meaning to update my review but been a little busy enjoying our amazing blessings! We are so grateful to the whole staff but especially Dr Doblado. Don't wait for too long (like we did) to see them! The sooner you start the younger your eggs are And let me tell you raising 2 young boys at 43 and 48 is a little rough but worth it in every way!! Life is beautiful in more ways than I could have ever imagined. THANK YOU