Marty has been my mechanic for 22 years; he has never ever failed to do excellent work.read more

Great customer service very attentive and willing to work with the customer to find a solution will…read moredefinitely return

I came to this shop based on good reviews, but my experience was extremely disappointing. I had…read morejust gotten my brakes, rotors, and calipers replaced elsewhere, but the issue with my car persisted. This shop insisted I needed the same repairs again, despite me telling them it had already been done a week prior. I trusted their recommendation and paid over $1,000, yet the problem remained. After returning, they claimed a new $200+ issue was the cause, and later said it was another $800 problem. At that point, I had paid for two diagnostics (they did do the third one for free) and still had no resolution. I felt dismissed and ignored when I expressed concerns, and the service felt more profit driven than customer focused. Honda later confirmed the original repair should have addressed the issue and that this shop should have made it right at no extra cost. I agree. I was left without a working car for months and felt completely let down. I considered legal action but chose not to pursue it. In short: poor service, lack of accountability, and unresolved issues. I would not recommend this shop

I've brought my vehicle's here for a couple repairs and state inspections…read more One of the nicest and imo the most genuine/ honest mechanic's in the Goldsboro area. Antonio is great to work with, super friendly, does very professional work while being punctual & he gives fair pricing. What more can one ask from their mechanic.

Mac (Bo) is a very professional, informative, and honest when it comes to working on a vehicle. His…read moreestimates are accurate and his prices are very fair. I took my ford f-150 to get some service and fluids changed, along with some other mechanical work. He not only provided services that were actually needed for my vehicle but he also respected and took care of my vehicle like it was his own. If you need an honest mechanic that has knowledge on vehicles and isn't going to sell you on things you don't need then I would highly recommend Mac. He will not disappoint.

Had a cylinder misfire, called 7 shops and B&C not only gave me the best quote on price but had the…read morecar fixed well under the time frame I expected. They kept me well informed with everything that they told would be going on with the car, and the price I would be paying upfront t not at the end. It was all accurate and there were no surprises at all and the best service I have had in long time.

She is amazing!! I just bought a used car and she took care of everything that needed attention so…read moreI could drive safe. Not to mention, she is super friendly and funny!!! I highly recommend her!!!

I am new to the Goldsboro area and this is the second time that I have had car issues and needed…read moreattention right away. I called this garage and she got me in right away. She was very knowledgeable about the problem I was having and fixed both cars right away. I would recommend this mechanic to anyone AND it's even more sweeter that the owner, operator and lead mechanic is a beautiful lady!

I've gone there multiple times and they have always treated me with respect. The costs were fair…read moreand they always explain the issue so I can understand it. It's convenient too, I can work in the lobby while my jeep is getting fixed... also BK is next door, to grab a lunch or coffee, it's all so easy.

I came here to repair my car and they did not and charged me an outrageous amount. The service and…read morecommunication was not professional and they lost my keys.

Poor customer service. Lack of communication. I believe In business repeat customers are so…read moreimportant, and having the ability to communicate with your customers. Communication skills are much needed.

I was traveling south on I-95 near Kenly, NC. I noticed the pressure on my tire was going down. I…read moregot off at the exit and called AAA. I had to wait about an hour for AAA to get there which I understood because Hurricane Michael was making his way up I-95. The mechanic didn't want get on the ground to get the spare, so he just put air in the tire. I asked where I could take my car to get the tire checked and he really couldn't help me. I decided to check on Yelp and took a chance with Johnson's. They were very helpful and took care of me as soon as possible. Turns out I had a nail in my tire and would not have made it very far. Thank you!!

They did a 4 wheel alignment on my 1977 Corvette. Highly recommended to me by other classic car…read moreowners.

The tie-rod in our Jeep needed tightening. We were staying in Selma for a few nights and called…read moreMassey's. They were courteous, friendly, and responsive. They looked and fixed the Jeep the same day we called. Thank you so much! HIGHLY RECOMMENDED

We want to thank everyone at Black's for living up to their reputation for excellent customer…read moreservice - and for their patience with our impatience. Definitely recommend on all counts - value, to professional and personable staff .

I brought my 2018 Jeep Grand Cherokee to Black Tires & Auto Service for coolant leaks and…read moreoverheating near the water pump area. I was told the issue was repaired, tested, and the vehicle was ready. Immediately after leaving the shop, the vehicle began overheating again while I was driving toward the airport. I had to take it to another repair shop (CarFix in Garner, NC), where I was later informed that a drain plug from the prior repair had not been properly sealed, causing coolant loss and repeated overheating. Despite attempts to save the engine, it ultimately failed and had to be replaced at a cost exceeding $15,000. Black Tires & Auto charged me $1,046.86 for the original repair and refused to take responsibility, issue a refund, or offer any assistance. I have documentation from both repair facilities. Based on my experience and similar reviews from other customers, I cannot recommend this shop.