I took my brother's car to get a tire leak fixed. They told me they couldn't find a leak but the…read morewheel and rim were bent. I asked what was bent, the wheel or rim and they said same difference. Then they told me they couldn't find sell him a used tire to get back on the road. My brother told me to have them his tire in the trunk. They said they would but the rim was going on the used tire that they were putting on the car. Later that day, my brother looked over the tire and found the nail in seconds. He called them the following morning and, of course, they danced around the question as to why they didn't find the leak. They even told him the tire was bad. Needless to say he wasted $84. We only went there because our garage couldn't get us in. Regardless if you are a regular or one time customer, you don't treat people that way. I would think twice about going back to that business.

Josh is always extremely honest, helpful, but never pushy. His kindness is a hard find these days!!read more

I'm surprised that others have had poor service here. I had a flat which I changed myself and left…read morethe punctured tire with them first thing in the morning. I ran some errands and returned in a couple hours. The flat was fixed and they replaced it quickly and left the spare in the back. The gentleman behind the counter was the same one that I spoke with early in the morning and he was helpful and courteous. Maybe when they stick with tires only they are more reliable. I can't comment on anything other than this one experience with a flat.

I took my car in for a simple oil change, and for some reason they took off the brakes to my car…read morewithout me asking them to touch it, and then managed to somehow put everything back together without one of my brake pads in the caliper, how does that happen? I have no fucking clue... save your money, go somewhere else the place is a piece of shit...

I was trying to set an appointment for the lawn tractor tires I ordered. The website said they…read morecould mount them onto the rims for an extra charge. I bought the brand that offered this service. However, They NEVER answered the phone! I tried for 3 days at different times. I got the same message " Thank you for call, we are experiencing a large number of calls, please call back later" Really? Does any store have customer service anymore?

I wanted to get my 4 tires replaced. I was told they would have me in and out in an hour. I…read moreproceeded to wait in the waiting room there for 4 hours and when I finally asked what was going on, they told me they hadn't even started on my car yet. They closed at 7pm and it was now 6:30pm. I just asked for my keys back and left. What a waste of time. Don't go here.

I rarely leave any reviews for a company but someone higher up as a boss in Midas needs to know…read morethis. I got my car state inspection done at Midas in February at the butler pa. Today I had the windshield replaced my insurance paid for the windshield replacement. I go into Midas in butler to explain I need a new inspection sticker on the windshield the guy at the desk threatened to call the cops on me. I told him Midas is the one inspection my car couple months ago and I have proof the windshield was just been replaced today it's the same VIN number. My car is legally inspection.

They had a promotion that they'd match prices. We went in and asked them to honor that promotion…read morebut they refused and told us to go to the place we got the quote if we wanted that price. After some discussion with the district manager, they agreed to service our car. This was a huge mistake. They intentionally put the bolt of the tires on so tight that our mechanic spent two hours trying to remove them to change our brakes. He said most places put the bolts on too tight to either break them or strip them causing the owner to ultimately pay more. Rude. Dishonest. Intentionally malicious. Poor service. That is this Midas. Do yourself a favor and take your business elsewhere.

Service are very overprice. Was quoted $1370 for a new catalytic converter. Got the same work…read morecompleted at another muffler shop for $350

hows this for a warranty ? april 2022 needed front brakes…read more@38,221 miles-paid $603.13 for new rotors & lifetime warranty pads december 2024 "needed front brakes ?" @77,021 miles- they would replace pads "free" but needed front rotors again ! needed calipers! total charge to replace "free pads" $834.22. two days later they refused to give me new pads unless i authorized the $800 repair--took vehicle to a pa. certified inspection station, aaa recommended - front rotors passed state inspection, calipers were operating properly, but needed front pads-- the rear (which monroe never checked) needed pads - rotors passed but were near minimum ( @79,000 miles) i had them replace anyway-- paid $506.00 for front brake pads-rear brake pads -rear rotors + got state inspection- substantially less money for more service kind of obvious how the monroe warranty works ! would be prudent to get another opinion on price & diagnosis before authorizing any service by this monroe location.