They were flexible with my schedule and quick to get my vehicle transported. They have towed…read morevehicles for me several times and every time has been a great experience! Always personable and full of good information. These services are hard to find! Definitely recommend using Graff towing and auto repair to everyone.

I can not say enough about Graff towing. Not only did they send the owner out on a holiday weekend…read more He was able to get my car off of a curb. It was not your typical beached car. He really though it through and was able to get me back on the road without damaging my car. I truly don't think anyone else could have made it happen.

Repaired our exhaust system that nobody else would. Got us in right away with no appointment and…read morecharged a very reasonable price.

I brought my vehicle in to have the exhaust fixed because the resonator was falling apart. They put…read morethe resonator on did a good job and got the resonator fairly cheap but the next time I took it to a shop when they put it up on the stand they saw that my catalytic converter was gone and a straight pipe had been put in its place. The shop was the only place I had taken it to since I bought it off the lot, when it had a catalytic converter. Since it had been months since I had taken my vehicle here I couldn't report it to the district attorneys office for theft but I wanted to let everybody know be very careful taking your vehicle to the shop because they stole my catalytic converter.

Diagnosed faulty fuel pump on my 89 ramcharger. Had it back to me within 2 days. Awesome service,…read moreawesome people.

The best service in Butler! My family and I have been taking…read moreour cars here for more than 15yrs, and plan to continue to do so. Paul is personable and as honest as it gets. I trust his opinion on our vehicles, and he is more than willing to let you know if something is out of his area of expertise... and then refers you to a just as great garage to fix the issue!

Quality work, at a fair price. These guys are fast and efficient as well. We take all of our…read morevehicles here and have for years and have never had an issue. Sometimes it's hard to get a hold of them because they are working on cars but I have learned to call in and the afternoon.

This is the second time they have saved my blonde self when I locked my keys in the car. Super fast…read moreand so nice!! He was very careful with my car as well. I used them through Aaa and they are the reason I renew

My 2008 Hyundai Elantra has been struggling with holding a charge and various electrical issues…read more After a local tool shop ran code, my boyfriend identified a probable alternator issue. After calling around town, Ian at Butler Service Center let me know they could look at it the next day and even walked me through where to do an overnight drop-off for my vehicle. I dropped my car off after hours and got a diagnosis by 10:30 the next morning- confirming the alternator issues - and stated the repairs would be completed by end of day, and for $400. I'd been expecting $1,000 with labor in this economy, so I was over the moon. When I'd dropped my car off, I noticed they do inspections so I asked if I could send a copy of my insurance for them to inspect, they said of course, and had my new inspection sticker ready on my repaired car at pickup by 1:30. Ian received us at pickup and told us a bit about his background, nearly three decades of experience and knowledge and very personable. He even identified slight wear on one of our tires and rotated them on the house. This entire process was sensationally smooth and surprisingly stellar. Not sure if I got the New Customer Special or what, but my experience with them could not have gone better.

I'm from out of town, was in Butler to get a new chip key made at the hardware store down the road…read more Couldn't get the key made because of a maintenance light on the dash which prevented reprogramming needed to get the new key accepted. Ran down the road to Butler Service Center, they quickly cleared the light for me, wouldn't take any money. So can't testify to their repair skills, but they were very nice and treated me kindly in a momentary crisis.

The absolute ONLY place I will take my family's vehicles time and time again. I could give him 20…read morestars. My dad was good friends with the son, which is why I first brought my Lincoln in. He usually can tell me what's the issue when I describe what's going on. BEST REPAIR SHOP IN BUTLER HANDS DOWN. He communicates through every stage of the process for a small short fix or a big lengthy fix. CALL TODAY SAVE SMALL BUSINESSES THIS PLACE NEEDS TO BE AROUND FOR EVER. I live an hour away I will still come to town for this any day. Sincerely, Anna THANK YOU BOB

The owner is fair, professional and does excellent work. He is also very honest. I would recommend…read morethis business to anyone who is concerned about getting ripped off by unscrupulous mechanics trying to pad your bill. This guy is sociable and made my inspection and break pad installation a pleasurable experience

Very professional and no nonsense . hard-working people…read more Very quick service this for many years self change tires. Eric Beernink

I had a flat tire and the dealer could not get the tire until the following week. I went to Butler…read moreTires For Less and they were able to order the tire the same day for a good price and offered another one at a lower price. We have always had good service and quality for the last 20 years. Highly recommend the place.

These people are terrible. My 95 year old mother bought two cars from these ripoff artists and she…read morehas me take the car back for maintenance. No matter what you go in for they charge $1,000. No matter what they do these ripoff artists jack up the maintenance to charge you $1,000. They put 4 new tires on and the junk tires leaked from the first day they put them on. Took the car back yesterday and they told me they weren't leaking. I went out this morning and two of the tires had gone from 35 psi to 14 psi overnight. Complete ripoff. They continue to deny the tires are leaking. Total ripoff artists. DO NOT GO HERE TO BUY A CAR OR FOR MAINTENANCE. Ripoff artists

Not so great for some major repairs needed, car sat there for a week, James never contacted me…read morefor some time as I paid 477 for some spark plug repairs and transmission fluid. The next day my car broke down and needed a new transmission. This should have been done at this Chevrolet repair shop.