I want to start by saying I love the front desk staff and the nurse who worked me up. I was a first time patient and had completed my paperwork ahead of time. Signed in and was waiting in the empty lobby for 45 minutes. I then was brought back to the room and waited 30 minutes or more after the nurse did her work up. I was not checked in on once or told how much longer the wait would be. Dr. Boyd comes in and sits down in the chair across from me. She then wanted to review my medical history. It was completely inaccurate. I had spent 25 minutes writing down my detailed family history prior to my appointment as required and she was repeating it incorrectly. I then corrected her politely and she "fixed it." She then said I was here for my hormone evaluation panel and I agreed and she just ordered the labs. She did not ONCE examine me or take a look at the areas I was concerned about (even tho that was why I was there). I was told they do not do labs in office and had to obtain them and return in a month to review the results (which is fine). I was then checked out. About 2 weeks later I received the EOB from my insurance and she billed a moderate visit that cost my insurance $600 dollars and I had to pay $175. I went to look at my chart summary and the medical history was STILL wrong after Dr. Boyd "fixed it" in the exam room with me. She had completely incorrect diagnosis of cancer for my family and had random diagnoses for my father (that I did not report and he does not have). My occupation was also wrong (despite filling it in myself online as instructed beforehand like the rest of the paperwork). I have never given a provider a poor review before but the lack of detail and absolutely NO physical exam by her was not ok. I am seeing another OBGYN next week who I hope cares more than Dr. Boyd. Please go see another provider and avoid this practice. I paid my fee but I will not be returning. read more

I have been seeing Dr Boyd for two years now. I have had a pleasant experience, the staff has been courteous and prompt with communication.

My daughter just graduated college and relocated to a job in a new state. She was a patient of Dr. Boyd. She needed a prescription for one month until she was able to get established with her new Dr. She called the office to see if she could just get a one month extension and they denied her. She told me how this had happened. That is very poor. After reading the reviews I understand that is how this Dr. runs her practice. If I had read the reviews I probably wouldn't have visited this Dr. If you are looking for a new Dr. I would advise to go elsewhere. You want a Dr. who you can trust that will take care of you . read more

Do NOT bring your daughters here!! I went to Dr Boyd when I was in high school after my mother found out I was sexually active. Here's what I'll say. I was traumatized. She is the most judgmental doctor I've ever been to. I've been scared to go to the gynecologist for years because of how much she shamed me for having sex under the age of 18. And God forbid you get a yeast infection, she'll say it's because you're having sex too young. I was 17. It's weird because she was really nice to my mom and never acted that way towards her, so my mom never believed me when i said how bad my experiences were. My best friend at the time also went to Dr Boyd and said the same thing! She's way too judgmental... & if she doesn't say anything rude to you, trust me, her facial expressions will tell you she is judging you... read more

Dr. Boyd is absolutely amazing. I am 32 and I have been her patient since I was 17. She has delivered my baby girl, my nephew, and my other sister is only 7wks pregnant but already seeing her. I love her. I cannot imagine having ANY other doctor. read more

I have been going to Dr. Boyd's practice for 3 years now and have 0 complaints. When moving to the area, I'd looked up multiple OBGYN's within my network and settled on her for a couple of reasons. 1. She had very positive reviews when it came to both OB and Gynecological patients. I wanted to make sure I found a great doc in both categories so I could use her when it came time for baby season. 2. She went to IU Bloomington for med school. I'm from Indiana, my parents went to IU, and I know that's a great school. Loved having something in common with my doctor. Her bedside manner is perfect, and I love that she talks about herself and her family, or tells jokes to make the awkwardness of an annual exam subside. The staff are equally friendly and helpful. Anyway, I'm now moving into the baby phase of life and really looking forward to going through this adventure with her as my OB. read more

Awful doctor, awful bedside manner and so uncaring and unknowledgeable its shocking she is allowed to maintain her license. She did a procedure on me which failed - refused to help me when I called in a panic and I ended up in an emergency room. I am contacting the medical board in the State of Texas to file a formal complaint. read more

Well this is kind of awkward...Without disclosing any personal information, I will say I have been coming to her as my lady parts doctor for almost 10 years now and I would never go to anyone else. Be prepared to wait. And make your appointments in advance. My annuals usually take about 1.5 hr. And the wait time for her is usually a tad bit long but I have gotten used to it. She's a doctor, what do you expect? And anytime I haven't had to wait for a doctor, I usually didn't end up being happy with them or their services. She is an exceptional physician, wonderful and comforting bedside manner. Her staff is friendly, especially her nurse, and her new office location is very nice! I plan to continue coming to her forever. For my annuals, when I decide to have babies, for anything in that department. I trust her medically, financially and confidentiality. read more

Just had a major surgery hysterectomy Dr Suzette Boyd was my surgeon. I didn't have years to get to know her but the confidence in her eyes and her since of calm along with prayer. Made me feel sure that she was the right physician. That I could trust her with my life. I understand the surgery was suppose to be 2 hours but what doctor Boyd had to deal with was scary looking. My sonogram showed nothing that even resembled what was removed. She even made a medical decision for the betterment of my female health. I speak out loud b to all women especially with heavy cycles. I'm 50 I Felt Like My Health Was Spiriling Out Of control. I was dealing with severe anemia due to blood loss from uterine fibroid and a cyst on my ovaries. DR BOYD TOOK CARE OF ME WITH CONFIDENCE AND CALMNESS. I highly recommend her. I'm 2 weeks and 3 days after my surgery Little stinchy nerve jabs but no pain no pain med and wonderfully healing incision. God be the Glory and if you ladies need female help I wouldn't recommend any other. read more

I wish I had the experience the previous reviewer had. Very long wait every single visit. Always felt like she didn't have much time for me and she was just waiting to get done with me to get on to the next on the conveyor belt. She's a good doctor, but seemed lacking bigtime in the bedside manner. I will be looking for a different OBGyn read more

I have been swing Dr. Boyd for over 10 years. She delivered my high risk baby (I am a type 1 diabetic) and has been caring for me ever since. She and her entire staff are accommodating and friendly and always make me feel welcomed year after year. read more

I began to see Dr. Boyd when I relocated to Texas a few years ago. Dr. Boyd was kind and yes, the wait in her office was always way too long. I continued with Dr. Boyd as it was easier than shopping for a different doc. In June of 2018 Dr. Boyd performed a partial hysterectomy. A few days into recovery I noticed urine running down my leg. I called and reported this to her staff and was told "my bladder just needed to find a new place to live" and that things were moved around so it would get better as I healed. I continued to complain and on the next call I was told to try KEGAL exercises. (I've never had a child so pretty sure I'm good there). Around week 2 I felt I had a UTI. They agreed to see me and did a urinalysis. Dr. put me on an antibiotic and sent the urine off to be tested to make sure the antibiotic was the right one. I asked her what would cause this and was told one thing I could do is "wipe the right direction". ALSO pretty sure I've got that one. A couple days later, I had little relief and still had urine running down my leg. I called and asked if my test results were back and was told yes, but Dr was on vacation and there was no one to read the results. I got upset and asked that they take a photo and send that to drs cell and make sure I was in fact on the right meds. I was not so they changed that but only after I insisted that someone forward my lab results to her while she was on vacation with no back up apparently. Next we were at the 6 weeks appt to release me to exercise etc. This is the FIRST time since surgery that Dr. has looked inside. She put in the speculum and exclaimed "you have liquid in your abdomen!" and quickly excused herself. Dr. Boyd sent me to a radiologist who discovered there was a hole in my bladder. The first urologist wouldn't touch it and I ended up with a specialist out of Dallas to do the repair. The recovery on that one began with TWO WEEKS in a catheter. Here is my message, this cost me an additional extended period of time for recovery and several thousand dollars out of pocket and there is apparently no recourse. My atty did send a letter to Dr. Boyd and they told us we'd have to sue her. I'm finding that this is VERY difficult in Texas which is a shame for those of us who just want accountability. I might even have felt differently if I'd been listened to along the way. I knew there was something wrong from the beginning and no one on that team listened. NO ONE. In the end, there wasn't even an I'm sorry about this or anything. I would not recommend Dr. Boyd and I hope that she listens better to her future patients when they tell her something is wrong. I have filed a complaint with the medical board and will make sure when asked that this office is not my recommendation. read more

Dr Boyd has been the perfect fit for me. She is kind, willing to listen to me as her patient, and I feel that she truly cares about me. She is down to earth and realistic without being disconnected from real life. I trust her and wouldn't go to anyone else. When I was pregnant I couldn't have been happier with the care I received and I never felt dismissed or rushed, even when (in hindsight) I might have been having an irrational, insecure, pregnancy moment. I would recommend her to any of my friends and family. read more

First, Dr. Boyd was great when I met with her, yes I waited a long time to see her. Once I met her, she was friendly, informative, and had great bedside manner. Once, I had been trying to get pregnant for over a year, she laid out a plan. My unhappiness comes from never hearing from her after multiple rounds of blood work, starting treatments, having procedures done. I spoke with her nurse, which is fine, except I want a more personal experience especially when trying to conceive. I didn't get one follow up phone call, neither did I see her on any of the many trips I made to the office after initial consultaion. It appears she is good, and busy, perhaps too busy. I got little information about the medication I was started on by the nurse, as she referred me to talk to the pharmacist when I picked up my presciption. She was very casual about it, "We'll just start you on .... now...." It didn't feel casual to me at all, I was scared, upset, and frustrated that I needed the medication at all. I felt a bit left out to dry during the process, as it's new and nerve racking to be faced with challenges while trying to get pregnant. The office staff....seems too busy, rushed, short, I always felt like I was bothering them when I would ask how much longer after waiting an hour. Every time I've called on the phone, no matter the duration of the phone call, I am placed on hold at a minimum of three times. Really??! I waiting over thirty minutes to have my blood drawn, I honestly thought they'd forgotton I was there! Then when I asked, there was no explantion, apology, but a hurried "we'll be right with you''. Then to have someone come out a minute later, again, I felt left out to dry. Not appreciated, welcomed, cared for, or any other emotion one should feel when choosing a Dr. to go through such a personal experience with. I'm pleased to know others have had a great experience, again, I do feel that she is a good physician. Maybe reviews like this will help her and her staff be reminded of what an important role they play in peoples lives, what they are a part of is amazing, life is a miracle. Maybe they will slow down, talk to people, take on less, re-group, and realize that they could be so much better as a team. read more

Dr. Boyd is kind and does take her time, but everything else about my experience at her new office was disappointing. Her wait times are atrocious even when I made sure I got in first thing in the morning. I don't know if this is a result of her office manager or her desire to schedule way more patients than she can handle but expect to wait an hour before being called back and another 15-20 in the exam room. This was the case every time I went not just once. Her receptionist is also unfriendly. Each time I went I felt unwelcome and as if I was bothering her by checking in. I personally believe the front staff and environment is just as important as what happens behind the doors. Perhaps they are going through growing pains I don't know, but we decided to move elsewhere. read more

It's been over a year and a half now so here's my update. I ended up with a male doctor, which is exactly what I didn't want. I know it's not her fault but I wish she made special accommodations for me. She didn't seem to show an ounce of care for my preference. Anyway, the male doctor was good. I met him for the first time in the morning, and he took one look and said i was ready to deliver that moment. I'm not planning on going back to her. read more

Dr. Boyd's office was unfortunately my first OBGYN appointment. As soon as I was taken back by the nurse I was asked questions and truly felt judged by her, due to her reactions and responses. I felt like she was not taking my concerns seriously, and made me feel like she was speaking to a child. Then the doctor came in, and was no better. I was asked questions that weren't relevant to why I was there. It seemed like she was convinced that my issues were psychological issues rather than physical issues. During the procedure she did not even give a warning as to what was going to happen, which would have been nice as it was my first OBGYN experience. If I could go back and choose a different OBGYN office, I would. read more

Been going to her for awhile. The wait to get in can be kind of long, but when you meet with her you'll know why. She doesn't try to rush you, and sits down to listen to what you have to say. She also did a great job delivering my baby. read more

LOVE her!!! I am very picky about my doctors and she is awesome. I relocated from California at 21 weeks pregnant and she happily took me on as a patient. At the end of each appointment she takes the time to answer any questions that I have. She has great bedside manner and makes you feel very comfortable. She has an office by herself and is very busy so I do suggest having early morning appointments, but the longest I have ever waited was 15 minutes, which isn't bad at all. Her staff is very kind and informative. If you're looking for a new doctor, a fertility specialist, or a different doctor to deliver your baby I would highly the commend her. read more

After my (amazing) first OBGYN retired, I was devastated. He saw my entire family and we have some serious female medical history which he stayed aggressive with. He also very much "babied" and spoiled his patients which for my first two pregnancies I liked! Following his retirement, I set on to find my new physician and interviewed 6....SIX specialists! I was not impressed or got that warm feeling from anyone and began to wonder if my previous doctor set an unrealistic expectation. Then I met Dr Boyd.... and the funny thing is she couldn't more different! She's exactly what I needed! Excellent bedside manner... she takes her time with you--never rushing, she's humorous and easy to talk to as well as informational but what I liked is she didn't baby me in my 3rd (and unexpected) pregnancy. She encouraged me. Baby came 3-4 weeks early and healthy as an ox thanks to aggressive prenatal care! As I type this review, I am also recovering from a hysterectomy with Dr Boyd which in comparison to others I know has been an incredibly smooth recovery and 4 weeks out I'm ready to get back to my life in full! She and her staff are truly amazing! Nurse Kimberly is FABULOUS in every way!!!! I'm grateful to them and the entire team for all they have done for me and my family! read more

Excellent patient care; she isn't just in and out of the room, she actually talks to you & asks you how you're doing on a personal & medical level. Been a patient of hers for years and have not had any issues with her treatment or recommendations. read more

Dr Boyd delivered my 1st baby, I continue to see her for my annual exams and I am very pleased with her, she is very straight forward and professional. read more

Dr. Boyd is nice, professional and knowledgeable. She didn't impress me, but did meet the minimum qualifications I would expect from a physician. My low rating is a reflection of the consistently poor experience with her front office staff. These women are highly incompetent, unresponsive and outright rude. I will never refer anyone to Dr. Boyd for this reason. read more

When I first arrived was nervous immediately. The place looked like an intercity clinic, & the rooms were worse! I was referred by a friend. I explained on my 1st appointment I had PCOS & I was trying to conceive. I explained I very much wanted medical help doing so. She could have cared less, she told me to go home try w no meds for one yr! I was already 34yrs old. I knew I was not going to be able to get pregnant on my own. So I switched Dr's and after 4mos of medicine and treatment from a real fertility specialist. I was referred to Plano IVF Dr James Douglas (love him & his staff) after 2 IUI's and lots of medicine. I am now pregnant! Had I stayed w Mrs Boyd I would just be finishing up my unmedicated yr. I visited her two times in a two month time, just to make sure we understood ea other. Both times I got a cold uncaring person who was not interested at all in helping my husband and I start our family. read more