Discriminatory against overweight women of color. Dr. Noorhasan refused to treat me, watched me cry…read moreand left the room while my husband had to go searching for tissues. Her only solution was to refer me to a weightloss doctor with an unhealthy goal to lose 40lbs in less than two months. She then deceptively had my husband draw blood knowing she would not be treating us any further, then slapped us with a $1300 bill from Labcorp. Worst experience.

Dr. Noorhasan and the nursing staff at CCRM were absolutely incredible. From the moment my husband…read more& I had our first consultation, we knew we were in good hands. Infertility is an incredibly difficult journey for couples, but they treated us with kindness and respect, and it felt like everyone in the office was cheering us on. I'll never forget the moment I heard my child's heartbeat for the first time during an ultrasound check - the nurses cried with me! If that doesn't speak to the care and support of this team, I don't know what does. I can't recommend CCRM enough!!

Without the help of Dr. Ku at Dallas IVF, we would never have had the opportunity to spend weeks in…read morethe NICU and to rearrange our lives to care for our medically complex daughter. We went in asking to be tested for a balanced translocation and Dr. Ku said he could. After the birth of our daughter, we worked with geneticists to determine that Dr. Ku never sent for the test that would have actually found it and that her issues can be tied directly to his negligence.

Dr. Ku was incredible! he was patient, kind, and most importantly, SMART! He is a leader in his…read morefield and will take time to explain everything thoroughly you to. He is ethical and attentive (he even offered up his personal cell should I run into an emergency or urgent question). He really cares about his patients and is SO GOOD at what he does. I'm a high-risk case, and would trust no one else!!

Without the help of Dr. Ku at Dallas IVF, we would never have had the opportunity to spend weeks in…read morethe NICU and to rearrange our lives to care for our medically complex daughter. We went in asking to be tested for a balanced translocation and Dr. Ku said he could. After the birth of our daughter, we worked with geneticists to determine that Dr. Ku never sent for the test that would have actually found it and that her issues can be tied directly to his negligence.

I had high hopes for this clinic because I truly appreciate Dr. Ku, but I've decided to avoid the…read morefrustration and seek care elsewhere. Last cycle, I didn't even attempt to schedule an appointment because reaching the front desk is such a challenge. Today, I finally reached out and explained what I needed, and I was transferred to the nurse line, where I left a message. When the nurse returned my call, she seemed confused as to why I had been transferred and attempted to contact the front desk herself. When she couldn't reach them, she assured me they would call me back. When I finally received a callback, I was told I could be scheduled with Dr. Ku on Friday. However, after being placed on hold, my call disconnected. When I called back, I spoke with a different representative who told me I could come in on Monday for the procedure. I agreed, but when she confirmed the appointment, she mentioned a different doctor. I clarified that I wanted to see Dr. Ku, and she informed me that he was unavailable. Instead of automatically scheduling me with another provider, they should have asked first. I then asked when I could see Dr. Ku, and she told me to try again next cycle. At that point, I let her know I would be finding another clinic, to which she simply responded, "Okay, great--have a nice day." It's truly disappointing that some of the best doctors are surrounded by such unprofessional staff.

AVOID! Terrible experience throughout. Their finance and billing teams are the worst. Their teams…read morework in silos, do not communicate with each other, so the patient is left with unanswered questions. They are only focused on collecting money up front. It is so difficult to get a hold of anyone. Alexis G from finance and Kiana from billing are the absolute worst. They never pick up, nor do they respond to emails. STAY AWAY

Avoid this location at all costs. I had a very negative experience with their billing department,…read moreas they charged the wrong insurance and took nearly a year without resolving the issue. They show no willingness to respond to you whatsoever. I attempted to contact them via email, phone, and their internal messaging portal, but received no replies at all. Ultimately, the outstanding bill was sent to collection agencies, and even after that, there was no proper update or accountability.

I had a vaginal delivery with Dr. Patterson and I'm very happy that I chose her as my OB-GYN. We…read moredecided to do an induction at 39 weeks, and the whole experience went very smoothly. The only negative point I would mention is the long wait time at the office. Almost every appointment we waited close to an hour after our scheduled time. However, the staff were always kind and helpful, and Dr. Patterson's excellent care made the wait worth it.

Dr. Patterson is a nice 'person' but not a great OBGYN…read more I went to her for 2 years for my annual PAPs and neither one of my experiences were good. 1. Getting an appt is ridiculous - they schedule you months out because they are 'booked'. 2. Showing up early for an appt is pointless - you will still wait about 30-40 minutes PAST your scheduled appt before you go back. 3. She was INCREDIBLY rough during my PAP - like......it shouldn't hurt and I shouldn't be sore the next day - but I was. 4. She also commented on the size of my chest - asking if I had back problems.............gee thanks and NO 5. Lastly....she told me I needed to lose weight to help with getting pregnant. I'm a voluptuous lady, but women much larger than me have gotten pregnant and had successful deliveries. (rude) Needless to say - I don't go to her anymore because she hurts me and makes me feel like crap.... If you need a great OBGYN - Dr. Derrick in McKinney is precious :) Love her!

My husband and I were having trouble conceiving. I originally went to a local OBGYN in Melissa who…read morereferred me to Dallas IVF for a HSG. I met Dr. Havemann who was able to review my HSG results and create a game plan for me. It was the first time o felt heard since 21 when I originally started my journey of trying to figure out why my cycles were so irregular and painful. Turns out I had stage 4 endometriosis and damaged tubes by the time I met Dr. Havemann. She referred me to Dr. Valenti to perform the procedure and I feel better now at 36 than I did at 26. We have met several times to discuss next steps and she explains them to me beautifully. I walk away feeling heard and seen and that is huge to me when finding a fertility team. We started my IVF cycle and mid way realized something needed to change. Even if IVF isn't successful for me I finally have my life back after getting my endometriosis removed and my damaged tubes taken care of this past year. The McKinney office is super clean and the staff is friendly. Everyone greets you with a smile from the financial side to the front office employees that check you in. My husband and I feel very taken care of and that we have a team of people who will do the work to figure the root cause and create a solution that we feel comfortable with as a couple. Dr. Havemann gave me my life back and that is something that 10 doctors prior to her weren't able to do! As a women I usually would here from OBGYNs that "I needed to work out more" "lose more weight" or "this could be a form of anxiety" How am I supposed to work out more when I have debilitating menstrual cycles? Thank you Dr. Havemann for knowing that I wasn't exaggerating my pain. Due to you listening to me I am able to exercise, be more active, and take control over my life now. I am currently down 60 lbs since December 2024 and that makes a huge different in living life!

I wish I could give them 0 stars…read more If you are looking for a fertility doctor's office where you are just a number and all they care about is taking your money, then Dallas IVF is the place for you. If you are looking for a positive, caring, clear & communicative IVF experience- I BEG YOU, DO NOT GO TO DALLAS IVF. Please know I could write PAGES about the terrible experiences Dallas IVF put us through, but I'm going to keep this as short and sweet as I can and tell you: PLEASE do your research on a doctors office that is right for you. Since all of these horrible experiences and heartbreaks, my wife and I found another doctor's office and have had the best and most importantly successful experience ever.

Wish I can give him a 0 or minus. He and his clinic texas…read morefertility specialist only care about your money not you! My IUI was supposed to be performed by Jerald Goldstein, M.D. However, he never showed up at any point throughout the entire process. Even after I sent a formal complaint to the clinic, I have still not received any response or explanation from Dr. Goldstein to this day. The whole clinic is very unprofessional as well as super unethical to blame their patient for a failed procedure, rather than take responsibility for errors made by the staff. I am reporting them to Texas medical board FYI.

We have been married for more than two years and did not get pregnant, so I found this clinic…read moreonline. I was fortunate to find our doctor as Dr. Goldstein. He first helped us to make a uterine polypectomy, and then did ovulation and IVF treatment, the embryo laboratory here is very reliable, I heard that it is the best in the United States, the doctor's egg retrieval and implant surgery level is also very good, 24 hours Chinese service is also reassuring, our little baby boy is nine months now and I am very grateful to Dr. Goldstein and his team.

Thank you Dr. Douglas, Vickie, Angela & Lana @IVFplano for taking such great care of our donor…read more It is a pleasure to create families with your team!

Dr. Douglas and his team (Angela, Steve, Lana, Vicky and Karen) were a God sent. They were…read morecompassionate detailed, and did not sugar coat anything, which is extremely helpful given the nature of what we all deal with. We have been with Dr. Douglas for almost 2 years and were able to successfully conceive via IVF. It was his experience and knowledge of having done this for so many years that led to our success. He modified our dosage and other processes each time to try and get us pregnant using various different methods before pursuing IVF. Angela and Lana were extremely patient and detailed throughout the process and helped us navigate through the visits and journey. Dr. Douglas and his team will answer all questions you have as long as you ask them and are actively involved in knowing what to ask and what you are going through. We would recommend anyone who is going through this path to go see Dr. Douglas and his team. For us Angela was a blessing because we really connected with her, and she was extremely helpful in explaining everything and taking the extra time to sit and talk to us.

I flew in from Los Angeles to support a close friend through a very personal and emotional…read moreappointment at Aspire Fertility in Addison. I brought my young daughter with me, not expecting any issues. The moment we stepped off the elevator--literally before a hello or welcome--we were told that children are not allowed in the clinic due to the "sensitivity" of other patients. I completely understand that fertility treatments can be an emotional experience and that some policies are in place for that reason. But here's the issue: Where was the empathy? The professionalism? The basic courtesy? No signage, no prior notice, no discreet conversation--just a cold, public directive to leave and "join on FaceTime." That's not compassion; that's carelessness. As a guest who traveled across the country to support someone going through an already difficult process, I was left feeling disrespected, dismissed, and ultimately disappointed by how they handled the situation. Being "mindful" of all patients includes how you treat THEIR SUPPORT SYSTEMS, too. Aspire Fertility may specialize in reproductive health, but clearly, they've got some growing to do in how they handle human connection. Classless and cold, and I'll be making sure others know what kind of experience to expect.

Not a great place to go if you are looking for fertility answers. They are slow to respond, and not…read morevery aggressive in their approach to helping you. I felt like I had to overly advocate for myself here, which is exhausting when dealing with something as sensitive as fertility.