Have been to over 10 Drybar locations across NYC, LA, Pennsylvania, Connecticut, London, and…read morebeyond, and this Pasadena location was by far the worst experience I've ever had. The woman at the front was lovely and kind, so check-in and check-out were the only bright spots. I arrived with clean, wet hair and had already chosen the products I wanted used. Once I sat down, it was clear my stylist was in a mood. He refused to use any of the products I requested, saying he "doesn't like them," and proceeded to blow dry my hair with zero heat protection. The blowout was rough and he was aggressive with my hair, couldn't get it straight, and it was obvious I was in pain. Wanted to get up and walk out the entire time, and honestly should have. Went home, washed my hair, and redid it myself. Paying $70 for that experience was not okay. I don't write bad reviews often, but felt I had to warn others.

I recently visited this Drybar location for styling ahead of a 4pm photoshoot. While the…read moreappointment was efficient, the overall experience felt more transactional than elevated. After sharing that I wanted loose curls, there weren't many follow-up questions about how well my hair holds curl or how long I needed the style to last. I ended up requesting tighter curls toward the end once I saw how the front was shaping up, since my hair typically needs more structure for longevity. Additionally, the atmosphere felt somewhat flat. Part of what makes a blowout appointment feel worth $65+ is the hospitality and light, welcoming interaction that turns it into a mood boost -- and that piece felt missing during this visit. I also felt some pressure around tipping at checkout, which left me slightly uncomfortable. Sharing this as constructive feedback, as I believe a more personalized and welcoming approach would really elevate the experience.

I completed a few visits before writing this review because I wanted to make sure my amazing…read moreexperiences weren't flukes!! But now after doing 3 scalp spa treatments, a massage and 1 blow out, I can very confidently say that Scalp Sanctuary is worth every minute and dollar you spend here. The staff is incredible (thank you Capri, Cassandra and Alex!) and the space truly is a sanctuary. The decor is to minimal and calming - and gorgeous. The treatment rooms are so beautiful, the whole world disappears once you step inside. I have very dry scalp issues and have noticed a huge improvement since starting to go to Scalp Sanctuary regularly (I just dropped my DryBar membership and joined SS's!). If you're on the fence about trying this spa out, don't hesitate to book your service! You will be so happy you did.

Absolute relaxation heaven. Visited to celebrate my mom's birthday and we loveeed it! When you walk…read morein, the ambiance is cozy. Neutral pretty colors with lots of plants everywhere! The meditation room was amazing as well. There are warm fuzzy socks you can keep and oils to choose from for your scalp massage. Tea and water are also provided. Amairani was so kind and explained the scalp massage process beforehand. She scrubbed my head, massaged it with oils, put shampoo, and conditioner...just amazing! The eye mask was soothing and the blanket made me feel right at home. Afterwards, she blow dried my hair. Such a relaxing experience, we are definitely coming back! Definitely recommend visiting!!

If you're looking for a place to get a great blowout, this is it! I have long and thick hair that I…read morehate having to blowdry myself, so I love a blowout. Every person here does an incredible job! I've been coming almost weekly at this point. Love the products they use, they are always friendly, and they're fast. Definitely come here if you're thinking about it!

Got an appointment on a whim before my work christmas party. 1000/10 experience. My hair looks…read morebeautiful even the next day. Definitely going to be a regular!

Took me in last minute for a hair gloss and had the kindest treatment and professional service! Had…read moreno idea they were tucked away in this corner of Pasadena. Reasonable prices. Would come back!

This is so difficult for me to write but I want to make sure this doesn't happen to another client…read more I prefer to support smaller local companies and was hoping after all the reviews that I would have a new stylist for my daughter but not I'm planning on coming back. The stylist did a wonderful job, knew what she was doing and gave her a great haircut. Very happy with the hair cut however that night the back of her head was hurting and I looked and it was red. The stylist was not cognitive ,sensitive and gentle enough to realize she was a little rough when untangling and washing her hair. During the time she didn't feel it because she was washing her hair so she assumed it was during that time and it was normal to pull on the back of the head to untangle it a bit. The aftermath was painful. I don't want to give names so dm me if you want to discuss it but overall it was a great haircut but a bad experience!

I scheduled a month ago for my nieces party. Two sisters for hair and makeup and 11:00. One would…read morebe getting hair while the other makeup and then switch. I text Liz to ask if they can add my sister at 10:00 for hair and makeup and she confirmed yes. I have all the proof on my text. Then a few days before I asked if they could do my hair at 9:30 no makeup and they were nice enough to accommodate me (or so I thought) fast forward to day of our big event. Yes I was running late and they moved it down that was my fault. But when my sister got there at 10:00 they started asking for one of my nieces saying one of them was suppose to be at 10:15. My sister called me on speaker and Liz was very rude and unprofessional. She totally made my sister feel so uncomfortable on a very important day for her and her daughters. It made me so upset that the start of their big day was ruined by how rude they were being treated and how Liz was yelling at me on the phone. I sent screenshots to my sister so she can show them proof of all our conversations. Liz dismissed it still blaming me. I told my sister here is the text she sent me with prices because I have a feeling she's going to try to charge you more. Sure enough my sister said she tried to charge her more. Upon seeing my nieces to get them in their quinceñera dress I could not believe the makeup that was done on them. I could have done a better job. They slapped sloppy glitter on top of their eyelids and put on cheap eyelashes. Their makeup looked lfar from special and the girls were so disappointed they almost cried. This "beauty bar" is not for a special occasion! Avoid at all cost. You will be disappointed. The makeup artist is nicer than Liz that's for sure but does not do quality work. Pay more for makeup because a cheap price comes with cheap makeup and hair . Update! The business intended to clarify but they are wrong. The attitude of Liz ruined what was suppose to be a special moment for my sister and nieces! There was no need to be rude and yell at me on the phone!

If you're looking for a spa, check this place out. This spa is clean and centrally located in…read morePasadena with reasonably comparable prices. I love coming here for facials and to touch up my brows. I utilize the services of Julie, who is very attentive to detail and your personal skin care needs - this is your go to person. For my facials, I let her take the lead and go with what she feels my skin needs. I have never had any issues from the products used and I have always been satisfied with the outcome. I'm not going to lie, the extractions hurt but they're necessary so just grit your teeth and the process will be over before you know it. This spa is located in a plaza with a very ample parking lot. It is monitored so make sure you pay for your parking (I believe the first 30 or 90 mins are free...forgot the deets on that) or you will come back to a ticket. If you're in a need of a snack before your appointment, there are several coffee shops you will pass before reaching the spa. Appointments are required as is a deposit for services.

Jennifer is amazing!…read more I had my hair done by Jennifer today at Studio K in Pasadena. The salon itself was absolutely beautiful and spotless. Everything felt so clean and well-maintained, and it almost felt like getting my hair done in a lovely café. I really enjoyed the atmosphere. I asked for a K-pop-inspired style, and Jennifer really listened carefully to what I wanted and understood exactly what I meant. She made me look so much younger and more beautiful. I absolutely love my new hair. Thank you, Jennifer, for making me feel like I look years younger. I'll definitely be back. See you again, Jennifer!

Not the greatest haircut…read more My hair has loose yet defined curls. I asked for and was assured the hairstylist had experience with curly hair. Unfortunately this was not the case. My hair was kind of a chop job that took months and other haircuts to fix. Won't be returning.

It's been a long while since I've had my hair cut and styled by someone other than myself. When I…read morecame across and found Emily, I felt like it was time for a little change. She gave me just that and our conversation flowed nicely while she did my hair. So very friendly and charismatic! I enjoyed my time and self care at this salon.

Needed to refresh my color and Emily did an amazing job…read more She asked me questions and ensured that she understood what I wanted before starting. She showed me color options and gave me her opinions which helped narrow down what color we would end up doing. Emily's personality is also so amazing. She's so outgoing and nice and it just felt like we were friends hanging out. I highly recommend booking with her. My hair turned out so well! The salon is also so nice and clean. It's located by El Portal and yes, there's a parking lot for them.

Amazing place . Great stylist . Affordable pricing and very accommodating , welcoming stylist …read more Everyone was so nice. Great customer service . Loved my hair and also loved they provide complimentary coffee and chocolate. Definitely will be going back .

This morning I was looking for a local place to go just for wash and blow dry. Of course I check…read moremy reliable sources that's YELP and came across to Blow Dry Lounge. I really enjoyed reading the positive reviews and pictures of the customers and decided to call. I called and Tina answered and she was very nice, helpful, and I wanted 11:00 am and she said that she would take care of me. I arrived 15 minutes early and she dropped what she was doing and wanted to take care of my hair. Omg loved loved this beautiful and super super clean place. What an amazing and relaxing hair wash and of course they ONLY use Kerastase products & it smelled so good. The blow dry was great and blow dry was beautiful and Dyson professional hair dryer excellent. Tina was very professional, knowledgeable, caring and helpful. I love that I could make my reservations online and close to my house.