Awesome fishing trip with Captain Rob. Caught several red and black drum. He knows fish and he…read moreknows the area. Laid back, fun and extremely knowledgeable! You can't go wrong by booking this charter. The best around so look no further!!!

Captain Rob took my family of 5 with three boys, 8,6,and 3 out for what turned into the best half…read moreday of our Emerald Isle vacation. He catered to the needs and dreams of young boys at ever turn, and it was evident he knows the water and channels of the area like the back of his hand. We saw dolphin, hunted shark teeth on a sandbar island, did a little fishing, dropped crb traps, and he taught he kids about all the animal life we encountered including a massive manta ray, and hundreds of fiddler crabs we scooped up for bait. Thanks for filling our day with adventure and delight!!

Capt Jake is the man! Took 2 adults and 2 young teens, highly recommend Capt Jake for this area and…read morered drum. Very friendly and educational and with the group. Got the kids pumped about catching all types of fish and worked many locations. He works hard to make sure your group has a great time! Will be back for sure-

Great morning, Great Captain. Gave the Red Fish and Black drum a spanking! Definitely going to be…read moreour go to captain. Thanks Catain Jake for the memories!

Great customer service! Personalized tour based on our interests! Guide was very informative and…read morecared about our safety!

From the owner: Jet-Ski Tours, Boat Rental, Boat Cruises, Paddle Rentalsread more

We had a great morning charter with Captain Roy. Our family group of 6 were lucky enough (with…read moreRoy's expertise) to get 21 bonitos. His driving, baiting, and all-around hustle and good attitude were fantastic and assured a fun and successful trip. We visited from out of town, and would definitely go out with Roy again if we are back.

The captain of the boat was very knowledgeable of his fishing and has amazing prices. Also very…read moreprofessional and called us the night before just like he said he would. 10/10 would go back!

Randal and Crysta were amazing! So nice and helpful. I would recommend this outfit anytime!! In…read morefact, I want to work with them!! Lol Doreen B.

Short Version: There's a strong trend in the reviews for this vendor. Many people get their boats…read moreand have a good time. But Crystal coast Boat Charters has a problem with communication, and if anything at all goes wrong, you'll find yourself wondering what just happened and be left without a boat. We booked a boat for rental on Friday, May 28, for our family coming in to town for Memorial Day weekend. We had a couple calls with Krista over the next couple weeks, up until two days before the rental. During that call she told me the person who was bringing the boat (I think she said her husband, but not sure if I remember that right) had a broken phone, but that she promised to get me "some phone number so you could reach him." Not exactly confidence inspiring, but stuff happens, so I rolled with it. I went back to other reviews after the crash and burn and found this broken phone thing was a common issue that they still haven't fixed. The day of the rental came and I finally received a phone call about an hour before our rental time. The gentleman who called me was bewildering at best. Instead of clearly telling me what was broken and whether it could be fixed soon, I got a bizarre set of contradictions ranging from, "I have a guy in Swansboro hooking me up" (With what? A new boat? A part?), to "I'm trying to just delay an hour" and then ending with, "I'm shootin for the stars, man, I just dunno. I'm a nice guy, though, I'm an owner operator." It was difficult to get further details out of him. As we got closer to delivery time, I texted. No response. Then I called at the time he was supposed to deliver the boat. "Sorry man, I'm not 1000% sure it's going to happen today." I said "ok, if it isn't, then do you know anyone else that rents boats?" Instead of responding to the question, he said "Gimme a few minutes man, I'll call you back." When he called me back, he said, "We got it and we'll be at X launch point in 30 minutes." When I told him, "We ordered it for Y launch point," he replied, "Well that's news to me!" But we expected to meet him there in 30 minutes. 30 minutes later, I received a vague text message, "The hub is done sorry I will call you." I tried calling him and he stopped picking up the phone. Not knowing exactly what that text message meant, I texted Krista indicating what a stunning failure this had been and received a text full of excuses. Mechanical issues are out of people's hands. I get that. But communication is fully in the business's hands. Bottom line: this company is a slap dash operation who won't take responsibility for their failures, and will just stop talking to you when everything founders.

Great experience. Captain Mark held a wonderful ceremony for my mother. He was thoughtful and…read morerespectful. We greatly appreciated his efforts and would highly recommend H2O.

Captain Mark was very knowledgeable and the trip was great! Thank you for making our boating…read moreadventure to the sand dollar sand bar fun!

Outstanding boat tour. Mark was a great captain, fishing, swimming, found dolphins, and shared…read moreinteresting insights about the area. a great birthday present for our grandson.

The worst place you could possibly choose on a "vacation". Today we were taken out with insane…read morewinds, rip currents, and a "tour guide" that was too pre-occupied with his Instagram and Snapchat than the group. I was about 30 minutes behind the group by myself nearly the entire time. It was the most challenging trip any of us (11 of us) have ever been on. The entire trip was a struggle and most of us suffered. We wholeheartedly believe we shouldn't have been taken out that day and I think the company was more concerned with making money than our safety. At one point my mother in law couldn't go any further and the "guide", tanner, was so far ahead that he had no clue anyone was behind and struggling. She was exhausted, worried that she'd have a heart stroke, and unable to move forward. One of us had to paddle up to let this incompetent "guide" to help her. He didn't have a tow rope, in fact, I'm not even sure what the point of him being there was. For half of the trip the current and winds were so strong that we were paddling and still moving backwards. It was irresponsible for them to allow us to go out. When Tanner was confronted by the group he quite literally said "but I checked the internet and it said the winds were 10mph". This company DOES NOT test the water before taking a massive group of beginners. At the very least he should have found a route that wasn't AGAINST the wind and current the entire time. If I could give them 0 stars I absolutely would. Unbelievable. Go to the place across the street instead.